Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 082 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 472 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
Choice of products and quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Very fast shipping and careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Functional and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
Very good product and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Wide range of choices, interesting prices, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Nothing to say, everything is as usual... perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
mine
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Issues with delivery. Package dropped off at the post office and not at the relay point and it was in the name of the invoice and at the address of the relay point! Luckily the lady at the post office was nice and trusted me otherwise there was no way to prove that it was indeed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
Ordering on Wesco.fr was very simple and the products interesting. However, my order was very poorly packaged and some of the products (fragile) were broken. I requested a reshipment with adequate packaging which was done but again the packaging was not up to par... I will no longer trust Wesco for somewhat fragile products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Product as described and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Very happy with my purchases, items as described. Fast shipping service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
tape so fault of the carrier.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
GLS
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Nothing to complain about
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2020
Top top top, I am very happy with my purchase, thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Absolutely great site, fast delivery and high-quality products. I am thrilled!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
intuitive site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Quality products that match the description. Fast delivery. I highly recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Great product, I am delighted. I was pressed for time so I left a little note. I was contacted by the carrier to deliver on the requested day, thank you for this great service. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
WESCO met the deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
fast and efficient
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/08/2020
The site is easy to use, I ordered a dragon and a set of knights from this site as they were unavailable in stores. During delivery, I only received one of the two ordered products with no paper in the mailbox allowing me to pick up the rest of my package at the post office. I reported this to Wesco, who just sent me the invoice by email without any explanations or anything... At the post office, they told me that the package had been delivered and that nothing was pending. I had to contact Wesco again, changing my tone to get what I had paid for. They then sent me a new package with the other part of my order. Let's see if I receive it... Disappointed with the customer service, which was not very responsive and not inclined to help. I am torn regarding my first order on this site, by far my best experience.
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Response from Wesco
Hello and thank you for your comment. We are sorry to read about your disappointment regarding your first order on our site. You had the bitter experience of a risky transport service that was far from meeting our standards. We hope that, in use, the ordered products will satisfy you and that you will overlook this first mixed experience by returning to see us soon on our site. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
Despite a delay on the order, very good customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/08/2020
Still no news about my complaints.
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry that your experience with Wesco did not meet your expectations, and we apologize for our delayed response. Our customer service has taken your complaint into account, and a response has been provided to you today. We hope to have the opportunity to see you again soon on our site. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
In line with our expectations. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Great, I highly recommend it. And I talk about it to those around me. Really a wide choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Fast delivery, careful shipping, and very good products. I will not hesitate to recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Clear and with a choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2020
Very good, delivery on the requested date.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/08/2020
I did not receive the ordered book.
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Response from Wesco
Hello and thank you for your comment. We are sincerely sorry about this situation. We tried to contact you, unfortunately without success. Therefore, we invite you to reach out to our customer service at [email protected] so that we can provide you with a solution. We remain at your disposal and hope to hear from you very soon. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Honestly, top-notch as usual, never disappointed! From the packaging to the product, honestly impeccable.
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