Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 14/06/2020 à 22h56 following a purchase from 06/06/2020

Fast delivery is serious! Great product!

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Acheteur Vérifié

Published on 14/06/2020 à 18h28 following a purchase from 05/06/2020

Order conforms, very pleasant material.

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Acheteur Vérifié

Published on 14/06/2020 à 17h59 following a purchase from 14/03/2020

Customer service is deplorable. What can I say about my order: missing, damaged, incorrect products... I contacted customer service to correct these errors, and it turned out to be a real obstacle course. I received several responses to the same email that contradicted each other. Slow and bad faith customer service: I had to follow up several times and send photos of the items they sent me to prove that they were not the references I ordered. I received my order in early May, today is June 14 and I am still waiting for a sheet of stickers. What SLOWNESS! Relatively expensive site, on some products we can see price differences of up to €10 compared to competitors.

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Response from Wesco Published on 16/06/2020

Hello and thank you for your comment. We are sorry that your experience with us has been unfortunate and that our quality standards have not been met for your order. Despite all the care we take in preparing our packages, mistakes can happen, and we take every customer return into account to improve our service quality. The health situation we experienced somewhat disrupted our internal organization, and our response times were impacted. Nevertheless, your request has been processed, and our customer service has already proceeded with the reshipment of the concerned products. We apologize for this setback and wish you a very good day.

Acheteur Vérifié

Published on 14/06/2020 à 17h46 following a purchase from 04/06/2020

Very good.

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Acheteur Vérifié

Published on 14/06/2020 à 16h20 following a purchase from 07/06/2020

Perfect. Matches my expectations!

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Acheteur Vérifié

Published on 14/06/2020 à 15h40 following a purchase from 04/06/2020

Fast delivery.

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Acheteur Vérifié

Published on 14/06/2020 à 15h27 following a purchase from 05/06/2020

Very satisfied with the site and the delivery, which was very quick and faster than expected.

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Acheteur Vérifié

Published on 14/06/2020 à 15h07 following a purchase from 05/06/2020

Received material that matches the description on the site!

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Acheteur Vérifié

Published on 14/06/2020 à 13h49 following a purchase from 10/05/2020

Awesome!

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Acheteur Vérifié

Published on 14/06/2020 à 13h04 following a purchase from 06/06/2020

Perfect nursery-style bed for little children.

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Acheteur Vérifié

Published on 14/06/2020 à 12h02 following a purchase from 07/06/2020

Very careful and quick shipping.

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Acheteur Vérifié

Published on 14/06/2020 à 10h59 following a purchase from 27/05/2020

Very good site, easy to search.

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Acheteur Vérifié

Published on 14/06/2020 à 08h53 following a purchase from 08/03/2020

I ordered months ago and still haven't received anything. I receive emails saying that the shipment has been made, contradicted by the customer service that I call regularly. In the end, I ordered in early March, and it's mid-June and still nothing. This is definitely the last time I order from Wesco!

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Response from Wesco Published on 18/06/2020

Hello and thank you for your feedback. We understand your dissatisfaction and are truly sorry to see such a situation. Our customer service confirms a delivery to your home on 16/06. We regret such a long delivery time and hope that your products will bring you satisfaction. We hope you can move past this unfortunate experience and that we will have the opportunity to see you again soon on our site. Have a nice day.

Acheteur Vérifié

Published on 14/06/2020 à 07h08 following a purchase from 29/05/2020

Very good product. I recommend.

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Acheteur Vérifié

Published on 14/06/2020 à 00h07 following a purchase from 27/05/2020

Very faithful to what I wanted. Very quick order processing time.

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Acheteur Vérifié

Published on 13/06/2020 à 22h59 following a purchase from 01/06/2020

Order received quickly despite postal transport issues due to the virus. Very satisfied with the ordered items.

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Acheteur Vérifié

Published on 13/06/2020 à 17h26 following a purchase from 04/06/2020

Very good value for money.

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Acheteur Vérifié

Published on 13/06/2020 à 17h06 following a purchase from 04/06/2020

Perfect!! Up to my expectations.

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Acheteur Vérifié

Published on 13/06/2020 à 16h56 following a purchase from 04/06/2020

Satisfied, good quality product that matches the description.

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Acheteur Vérifié

Published on 13/06/2020 à 15h12 following a purchase from 26/05/2020

Very happy with the product and the delivery follow-up. The rug even arrived 3 days early. I highly recommend this brand!

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Acheteur Vérifié

Published on 13/06/2020 à 14h07 following a purchase from 04/06/2020

I am very happy with the barrier.

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Acheteur Vérifié

Published on 13/06/2020 à 13h41 following a purchase from 03/06/2020

Perfect order and delivery.

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Acheteur Vérifié

Published on 13/06/2020 à 13h18 following a purchase from 03/06/2020

Very good site, fast delivery, nothing to complain about.

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Acheteur Vérifié

Published on 13/06/2020 à 07h25 following a purchase from 24/05/2020

Very satisfied

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Acheteur Vérifié

Published on 11/06/2020 à 18h35 following a purchase from 31/05/2020

Very pleasant site. Fast delivery.

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Acheteur Vérifié

Published on 11/06/2020 à 15h10 following a purchase from 18/05/2020

Unfortunately, I had to wait over a month to receive my package, but the telephone service was very competent and pleasant.

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Acheteur Vérifié

Published on 10/06/2020 à 21h24 following a purchase from 16/05/2020

Fast and careful delivery. I recommend!

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Acheteur Vérifié

Published on 10/06/2020 à 18h05 following a purchase from 29/05/2020

I ordered paint and received it damaged. One of the 3 stencils I did not receive and I was told that I received everything at the same time, I am disappointed.

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Response from Wesco Published on 17/06/2020

Hello and thank you for your feedback. We attach great importance to the quality of our products and the full satisfaction of our customers. That is why we invite you to contact customer service for any complaint related to the paint ordered at the address [email protected]. The stencils were delivered at a later time and we hope they meet your satisfaction. We hope to see you again soon on our site. Have a nice day.

Acheteur Vérifié

Published on 10/06/2020 à 15h23 following a purchase from 28/05/2020

Quality products, as usual!

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Acheteur Vérifié

Published on 10/06/2020 à 15h14 following a purchase from 03/06/2020

Perfect as always. Top quality and the little ones are safe.

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Acheteur Vérifié

Published on 10/06/2020 à 13h54 following a purchase from 18/05/2020

Very fast delivery.

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Acheteur Vérifié

Published on 10/06/2020 à 13h36 following a purchase from 31/05/2020

Very good and faster than expected!

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Acheteur Vérifié

Published on 10/06/2020 à 00h00 following a purchase from 26/05/2020

Although the context was not favorable, I received the package on time. And I am pleasantly surprised by the quality of the goods sold.

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Acheteur Vérifié

Published on 09/06/2020 à 19h46 following a purchase from 22/04/2020

Pleasant site

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Acheteur Vérifié

Published on 09/06/2020 à 18h49 following a purchase from 28/05/2020

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 09/06/2020 à 17h41 following a purchase from 02/06/2020

Record time delivery. Perfect and compliant.

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Acheteur Vérifié

Published on 09/06/2020 à 15h38 following a purchase from 01/05/2020

Very good material. Very fast delivery.

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Acheteur Vérifié

Published on 09/06/2020 à 15h24 following a purchase from 24/05/2020

Perfect delivery, top quality material, thank you very much

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Acheteur Vérifié

Published on 09/06/2020 à 15h04 following a purchase from 26/05/2020

First order on Wesco! Very satisfied with my order, the product descriptions, the reviews..... Top!

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Acheteur Vérifié

Published on 09/06/2020 à 14h55 following a purchase from 15/05/2020

Perfect. Responsive and understanding customer service.

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