Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
3 weeks after placing the order I still haven't received anything
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
The delivery person was lovely, the delivery was on time even with the complications of the coronavirus. A product of impeccable quality for both the changing mat and the protective cover. It will last for years, we know we have invested and we will not be disappointed. I will be able to use it for my baby to be born, the next ones, and even for my project of becoming a registered childminder or opening a MAM. Thank you Wesco!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Products meet my expectations. Excellent quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2020
The site is well organized. I easily found what I needed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/03/2020
Very good products, delivered quickly despite the circumstances.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Order received, carefully packaged. Nothing was missing. Everything meets my expectations. Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Everything is perfect, a big thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Fast and well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Order arrived well before the initially scheduled date and all this during a delicate period (lockdown). Very satisfied, order well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2020
Well received despite the lockdowns
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/04/2020
Fast and efficient!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2020
Top service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2020
- User-friendly site, - Delivery considering the current context was reasonable, - The merchandise is identical to that presented on the site, Overall I am delighted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
I am thrilled with this site. Quality items, quick responses from customer service, super delivery. In short, order with your eyes closed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2020
Navigation on the site is very easy! Order was taken into account and received quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2020
Impeccable delivery given the current conditions
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
A big thank you, top shipping, very fast reception, excellent packaging and the games are beautiful with great colors
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/03/2020
I can't give a real opinion: I haven't received the package
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Response from Wesco
Hello and thank you for your feedback. We are very sorry that you have not received your package. Deliveries are extremely disrupted in this context, we will refund you as soon as we receive the package. We hope you won't hold it against us.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
My son is afraid of it for now so he just uses it to put objects inside, but as he grows up I hope he will use it. Otherwise perfect on the delivery, despite the lockdown and always quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2020
Good overall from the order to the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2020
Very good, a good service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
Nickel
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2020
Fast reception, no issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/03/2020
Quality order, delivery a bit late but I think it’s due to what is happening currently in our country so I don’t even take it into account. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/03/2020
Nothing received and no news!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Very happy to have access to this quality of products!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/03/2020
Flawless....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2020
Having a good knowledge of the site, I find it very good. Navigation is simple and clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Very clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2020
Simple navigation, fast delivery, very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/03/2020
I am shocked by the lack of professionalism of your delivery system, their handling of ongoing operations and those completed on their site, and the contact with their delivery person. The package was supposed to be delivered on the 20th, a call from the delivery person that we missed (no message). The reason for non-delivery on the site, additional address needed... We made a second delivery request (same address, we only have one). The delivery was supposed to be made on the GLS site on the 23rd. I called the delivery person who told me he had not loaded anything, had not found our address on his GPS on the 20th, citing a different but nearby address, namely 'chemin du pont de la cagne' instead of our address 'chemin de la Cagne'. Nothing yesterday on the package tracking site. I tried to call GLS without success after an endless wait. This morning, a call from the delivery person who was downstairs at my place (apparently he must have changed GPS or entered the correct address) and refused to come up to my place with a 13m3 utility vehicle, a sloped concrete path that all delivery people take (yesterday a 16m3 came to deliver me a desk). I mentioned to the delivery person that I had a caravan at home, which he could see, and he told me verbatim in a tone from the beginning bordering on correction and this time aggressive 'well do you want your package yes or no.....' By the time I went down to meet him, my package was left at the entrance of the path and he was already turning around. I did not electronically sign any delivery slip, the coronavirus was mentioned by the window while turning around, which may be a precautionary measure that I understand. Going on the GLS site this morning, all delivery operations are validated for the 24th, including that the package was at the delivery agency yesterday, for an email from them dated May 20: Thank you for your trust. Your package 00DDLE58 will be delivered on the specified date March 23, 2020 at this address*: 3900 CHEMIN DE LA CAGNE 06640 ST JEANNET France Same address, same delivery person. It is possible that I am the only one reporting this kind of inconvenience, but if not, it would be good to report these inconveniences to GLS. Best regards, Y.
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Response from Wesco
Hello and thank you for taking the time to evaluate your purchase and your feedback on your experience. Your comment contains private information (personal address). It has therefore not been published.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 12/03/2020
I requested a 24-hour delivery that I paid €15 for. Before the Covid crisis, the package arrived 4 days later. No problem with the rest.
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Response from Wesco
Hello and thank you for your comment. We are sorry for the inconvenience caused. We hope that our commercial gesture will alleviate your disappointment and we wish to see you again soon on wesco.fr
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2020
Simple order and fast delivery. Quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2020
Very good quality, which complements the collection
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/01/2020
Delivery was two months late. They are not friendly on the phone. No response to questions.
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Response from Wesco
Hello and thank you for your feedback. We understand your dissatisfaction. Unfortunately, the item you chose has attracted the interest of many people. Our team has done everything possible to restock our inventory and deliver to you as quickly as possible. We apologize for the inconvenience caused. We hope that this product meets your expectations and brings you complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2020
Perfect, top communication
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/03/2020
Very good
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