Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Despite a disagreement on the purchase date, the planned shipping date was postponed to the end of March while the kit was ordered on December 8. Upon my insistence, Wesco was able to meet its commitments. Thank you for my little twins
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Delivery time a bit long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
Easy order, fast shipping
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Rating: 5 out of 5
following a purchase from 12/01/2020
Thank you, the deadline respected my request regarding the delivery day. No delivery problems and the figurines are consistent with the proposed product, I recommend!
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Rating: 5 out of 5
following a purchase from 18/01/2020
Very satisfied with this site, fast delivery, no issues
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Rating: 5 out of 5
following a purchase from 19/01/2020
Very satisfied with the sleeping bag, good quality and color of the fabric. I highly recommend it. I just ordered a second one.
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Rating: 5 out of 5
following a purchase from 19/01/2020
Very easy to use site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Very good. Fast delivery.
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Rating: 5 out of 5
following a purchase from 18/01/2020
Precise and accurate description. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Compliant with the description and delivery ok.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
Great, fast delivery and quality products. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2020
Very fast shipping. Received earlier than expected!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2019
Very good product, very sturdy and compliant with safety regulations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
Wesco is a company that has a choice for communities.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Top service. From order to delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Very practical site, fast and very reliable delivery.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/01/2020
Package received broken, waiting for a response.
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Response from Wesco
Hello and thank you for your feedback. We are sorry to learn that your product was broken. Our customer service has taken your request into account and your package is being resent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Perfect, functional and of quality!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2020
The paint batch was not in the package and still no response following the complaint. We ordered from Wesco because the delivery is fast, but ultimately we do not know when we will receive the paint!
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Response from Wesco
Hello and thank you for your feedback. We are sorry to learn that a part of your order was missing and we apologize for it. Our customer service has taken your complaint into account and is doing everything possible to send your paint as quickly as possible.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 28/11/2019
I give a bad rating not for the items but for the delivery which is really very poor! And the lack of information from your side regarding the delivery time.
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Response from Wesco
Hello and thank you for your feedback. We sincerely apologize for the delivery delays that were indeed not as announced. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure it does not happen again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
Never had any problems! Customer service is available and friendly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Clear site. Fast delivery. Perfect packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Impeccable shipping in the best time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2020
Quality games. Quite easy for searches.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
For this first order at WESCO, I am completely satisfied in every way: product quality and delivery speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
Clear, practical.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
We received this order well and we are satisfied. The website is very well done. However, we are waiting for another order no. SI1900081814 (wall-mounted changing table).
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Response from Wesco
Hello and thank you for your feedback. We hope that the products from your first order bring you complete satisfaction. Regarding the changing table, there is indeed a longer delivery time for the color you chose. Rest assured, your order has been taken into account and will be sent to you as soon as our stocks are replenished at the beginning of this month.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2020
Fast delivery, perfect products. Always very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
I had been looking for materials for children's motor skills for a while... I stumbled upon this site by chance. I am delighted with my purchases and do not regret it at all. Good quality and the price is reasonable. I thought the stairs and the wave would be a bit bigger. I would not hesitate to make purchases on this site again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Easy navigation, timely delivery, friendliness of the delivery person.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Great site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
very clear, very easy to use, complete description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2020
Easy to use, you can find good products at reasonable prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2020
Easy navigation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2019
Very satisfied with my order and pleasantly surprised by the minimalist shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
I had trouble navigating the site; fortunately, I had the paper catalog and found what interested me! The packages arrived earlier than announced. What I received corresponds to what I wanted. I will now wait for my grandchildren's opinion.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Delivery on time with a friendly delivery person.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2019
Delivery on time. Order compliant and well packaged.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/12/2019
Really disappointed. It was the first time I worked with Wesco, but I think it will be the last. They do not respect deadlines and especially do not inform the customer. A carpet ordered on December 6 received on January 9!!!!! I was the one who had to call to find out where my order was, even though they had my mobile and email address. And on top of that, I received the carpet by carrier in a simple plastic bag that could have been damaged during transport. When I called, I was barely received and not even a word of apology for the delay. No, really not commercial.
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Response from Wesco
Hello and thank you for your feedback. We are sorry to learn that your first order did not go as smoothly as expected. Our customer service is informed of your dissatisfaction and will get back to you very soon. However, we hope that your order brings you complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
Hello, I have received my order, the cot is great, very happy with my purchase, unfortunately the delivery is another matter, very unpleasant, rude delivery person... I was very disappointed, I will hesitate even more to order next time, even if your products are great.
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