Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 079 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Fast delivery. Products conform and in good condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/12/2019
Fast delivery, packaging OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Fast delivery, responsive customer service, perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Perfect doll as described - fast delivery. Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/12/2019
We can't reach them by phone
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Response from Wesco
Hello. We thank you for your comment and are sorry that you had difficulties reaching our customer service. In such cases, we invite you to send an email to alert us of your situation. It will definitely be read by our service and you will be contacted.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/11/2019
Very disappointed to discover upon opening the packages that the items are not necessarily from the WESCO brand, and that they mostly come from China. In my opinion, this is therefore misleading advertising. Wesco is therefore a reseller, and this should be specified for each product.
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Response from Wesco
Hello Mrs. Loiseau, We thank you for taking the time to leave your opinion. We are sorry to read your dissatisfaction. Please know that half of our catalog offers Wesco products and that 98% of our suppliers are European and thus, only 2% have a dimension outside Europe. Your choice was indeed on products selected by Wesco that meet our uncompromising quality standards. Did you know that all products sold by Wesco are certified? Thus, you can be assured that your items will bring joy to children.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Very well arrived very quickly with invoice well packaged for the holidays
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Delivered as expected, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Very good, but it would be useful to proportion the containers with the content.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Very fast shipping, package well sealed, fortunately because on my first package there was an attempted opening from the side. For my second order, still in this same 'risky' period.. package arrived impeccable, nice packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Nothing to complain about, order and delivery conforming to my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
everything OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Very satisfied in every way.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Easy navigation on the site. Delivery within the expected time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Everything went very well.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/12/2019
Package received not conforming to the order. Error: 2 times the same boy puzzle instead of 1 boy and 1 girl. Customer service contacted today...... photo does not go through the wesco procedure so again contact by phone...... to finish email and wesco procedure so a lot of time spent + disappointment of not having the 2 puzzles for Christmas + efficient customer service but without spontaneous apologies made....
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Response from Wesco
Hello, we thank you for your feedback. Sometimes errors occur in orders and we apologize for that. We hope your products bring you complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
The package arrived earlier than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/10/2019
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Quality and pedagogy are two sure values at Wesco
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/12/2019
Disappointed, because my order was not complete. It was meant to be a gift for Christmas..
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Response from Wesco
Hello, thank you for your feedback. We are sorry to hear that your order arrived incomplete. We have checked your order and from our side, your package was sent complete, in one single package. We invite you to contact our customer service which is at your complete disposal at 05 49 80 01 66.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
beautiful material quickly delivered very well packaged well done!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Quick order and quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2019
Everything arrived as ordered and on time for my daughter's 7th birthday. The children were all delighted to decorate their apron.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/12/2019
Fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
VERY GOOD PRODUCT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Fast delivery and well packaged. Satisfaction with the game
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
very good, super stickers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2019
On-time delivery. Product in good condition and quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/12/2019
Efficiency, keeps its promises, clean follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Clear and distinct, the site is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
fast delivery in a very secure package
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/12/2019
very satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/12/2019
Not satisfied, order delivered in two parts instead of one, missing a color and an open paint bottle in the package that arrived ripped.
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Response from Wesco
Hello and thank you for your comment. We are sorry to hear that your order was damaged. Our customer service has taken your request into account and is taking the necessary steps to replace the broken bottle and the missing one. We hope your new paints will bring you complete satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/12/2019
Wesco site very welcoming, a very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2019
Nothing to say, everything is perfect and fast
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