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A
Rating: 5 out of 5
Top service and delivery!
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 5 stars
Reset filtersA
Rating: 5 out of 5
Super quality!
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Easy order on the site, very satisfactory delivery time.
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A
Rating: 1 out of 5
I waited 3 weeks to receive a mat that was not the one I ordered 60/120 instead of 130/130. I therefore refused the package and was told that my case would be processed in 2 weeks. I notice a lack of professionalism. A mistake can happen, but the least you can do is correct it as quickly as possible.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your package, sometimes an error slips in. We hope that our new shipment will meet your satisfaction.
A
Rating: 5 out of 5
Everything went very well. Just one mistake (4 lids arrived when I thought I had ordered two) but it must be me who made the mistake.
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A
Rating: 5 out of 5
The site is very good!
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Great as usual.
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A
Rating: 5 out of 5
Item well described; sent on time; quality educational game, although the translation of the manual into French is not perfect.
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A
Rating: 5 out of 5
Easy to use.
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A
Rating: 5 out of 5
Very fast delivery.
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A
Rating: 5 out of 5
Order received very quickly, all products are of quality.
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A
Rating: 1 out of 5
Non-respect of delivery times. 2 months delay, no email to inform about the shipment. I sent an email 3 weeks after the initial delivery date to ask what was going on and I NEVER received a response from customer service. My order was indeed small as I am just a private individual, but I find that absolutely disrespectful!! I am therefore totally disappointed with Wesco.
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Response from Wesco
Hello and thank you for your review. It indeed highlights an incident that we would not have seen without it. We are absolutely sorry to have disappointed you and just as much for not having responded to our quality requirement. The reception time is explained by the incredible rise in the number of orders. For us, there is no small order or priority customer. We chose to open our doors to individuals and we sincerely believe that offering you the same quality products that guarantee safety is a chance for every child. We would like to apologize once again with a small commercial gesture and hope that you will not hold it too much against us.
A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Serious about delivery which was fast. Easy to navigate the site.
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A
Rating: 5 out of 5
Everything went well.
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A
Rating: 5 out of 5
Very good, fast delivery.
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A
Rating: 5 out of 5
Excellent. Quality products and very good order follow-up. Delivery times respected. I recommend.
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A
Rating: 5 out of 5
Fast delivery, too bad there is no delivery to Guadeloupe!
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A
Rating: 5 out of 5
Pleasant navigation and delivery 1 week earlier than expected. Perfect.
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A
Rating: 5 out of 5
Quick processing of the order, products conforming to the order, good follow-up.
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A
Rating: 2 out of 5
Delivery too long
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Response from Wesco
Hello and thank you for your feedback. The item you chose has indeed sparked the interest of many people at the same time. Our little elves did their best to make new ones for you. We hope this wait hasn't overshadowed your experience with your item.
A
Rating: 5 out of 5
Nothing to report
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A
Rating: 5 out of 5
Well compartmentalized site to navigate to the area of your search
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
Order delivered quickly! Everything is perfect.
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A
Rating: 5 out of 5
Very good product suitable for little ones. Sturdy and durable
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A
Rating: 5 out of 5
Very good site and quality material
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast delivery, quality product, I work in a nursery school so I know your products well.
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A
Rating: 5 out of 5
Reliable and efficient site
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A
Rating: 5 out of 5
Very well organized site; very careful packaging; speed of shipping.
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A
Rating: 5 out of 5
Very fast delivery, efficient site
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
VERY CLEAR AND A HUGE CHOICE OF DELIVERY TIMES RESPECTED. PACKAGES ARE MADE WITH CARE.
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A
Rating: 5 out of 5
Easy navigation, effective product search
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
A wide choice of items. As a licensed childminder, I recommend the site.
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A
Rating: 5 out of 5
The package arrived 6 days early without prior notice. However, I am very happy with my order.
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