Customer reviews of Wesco

9 /10

Based on 15 079 published reviews

5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 30/09/2019 à 16h55 following a purchase from 24/09/2019

Very good for licensed childminders

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Acheteur Vérifié

Published on 30/09/2019 à 16h00 following a purchase from 16/09/2019

Perfect!

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Acheteur Vérifié

Published on 30/09/2019 à 15h13 following a purchase from 21/09/2019

Very good product and very professional

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Acheteur Vérifié

Published on 30/09/2019 à 14h49 following a purchase from 19/09/2019

Very good, impeccable service,

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Acheteur Vérifié

Published on 30/09/2019 à 14h45 following a purchase from 23/09/2019

Delivery before very happy with my purchase

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Acheteur Vérifié

Published on 30/09/2019 à 06h26 following a purchase from 27/08/2019

Order placed with 3 items available within a week. Everything was delivered 6 weeks later!!!!! And this beyond the agreement of our establishment. We will therefore have to conduct another check! Very random response, no date, no commercial gesture. Table tops scratched, anti-finger pinch cracked. My two establishments as well as those part of our group will think about another supplier.

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Response from Wesco Published on 03/10/2019

Hello and thank you for your feedback. We are absolutely sorry for not being as quick to deliver as we would have liked. Despite all the care we take in preparing your packages as quickly as possible, we have experienced a significant workload that explains this delay. We hope that our commercial gesture will help alleviate your disappointment and we hope to see you again soon, under better conditions.

Acheteur Vérifié

Published on 29/09/2019 à 15h33 following a purchase from 13/09/2019

Easy order, fast delivery, attractive prices...

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Acheteur Vérifié

Published on 29/09/2019 à 09h28 following a purchase from 20/09/2019

perfect received quickly

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Acheteur Vérifié

Published on 28/09/2019 à 19h26 following a purchase from 19/09/2019

FAST DELIVERY I RECOMMEND!

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Acheteur Vérifié

Published on 28/09/2019 à 16h26 following a purchase from 08/09/2019

very good site...

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Acheteur Vérifié

Published on 28/09/2019 à 13h45 following a purchase from 20/09/2019

Very good quality. Fast shipping. I recommend this site.

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Acheteur Vérifié

Published on 28/09/2019 à 13h45 following a purchase from 19/09/2019

Error with the item on your part and a minimum 15-day wait for customer service processing is lamentable

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Response from Wesco Published on 07/11/2019

Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes an error slips in. We are sorry for not meeting our standards but still hope that the returned item suits you.

Acheteur Vérifié

Published on 27/09/2019 à 15h12 following a purchase from 09/09/2019

Quick order, delivery as well, the products are of good quality. Be sure to check what you really need before ordering to satisfy the services.

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Acheteur Vérifié

Published on 26/09/2019 à 18h47 following a purchase from 19/05/2019

I was not at all satisfied with my order, items delivered broken in two shipments

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Response from Wesco Published on 30/09/2019

Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from rough transport and do not arrive at your place intact. We hope that our commercial gesture will bring you comfort and that you will not hold this inconvenience against us.

Acheteur Vérifié

Published on 26/09/2019 à 10h03 following a purchase from 26/08/2019

very good fast super

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Acheteur Vérifié

Published on 26/09/2019 à 09h43 following a purchase from 04/09/2019

Very good materials

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Acheteur Vérifié

Published on 26/09/2019 à 08h05 following a purchase from 09/08/2019

Clear site, information provided quickly and responsive customer service!

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Acheteur Vérifié

Published on 25/09/2019 à 19h58 following a purchase from 10/09/2019

Perfect! Nothing to report.

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Acheteur Vérifié

Published on 25/09/2019 à 14h05 following a purchase from 03/09/2019

Some items are missing and some are broken.

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Response from Wesco Published on 18/10/2019

Hello and thank you for your feedback. Despite all the care we take in preparing your package, it happens that an error slips in and that the transport is not as respectful of the products as we would like. We hope that our new shipment will satisfy you.

Acheteur Vérifié

Published on 25/09/2019 à 09h35 following a purchase from 11/09/2019

Order never received because the delivery person lost the package. Wesco after-sales service took 3 weeks for a new shipment.

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Acheteur Vérifié

Published on 24/09/2019 à 19h33 following a purchase from 26/07/2019

More than a month to be delivered, I don't understand why Wesco doesn't inform the customer right away, that is to say at the time of ordering... delays when a product is out of stock... It's very unfortunate when you're waiting for materials to work. I had to contact them twice. But this is the first time this has happened. My previous orders went smoothly. But here, not even a gesture or an apology... I had to order urgently elsewhere to work...

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Acheteur Vérifié

Published on 24/09/2019 à 17h37 following a purchase from 16/09/2019

Super quality

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Acheteur Vérifié

Published on 24/09/2019 à 16h17 following a purchase from 18/09/2019

Very good site and reliable.

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Acheteur Vérifié

Published on 24/09/2019 à 16h07 following a purchase from 18/09/2019

Perfect

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Acheteur Vérifié

Published on 24/09/2019 à 16h01 following a purchase from 17/09/2019

Very good

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Acheteur Vérifié

Published on 24/09/2019 à 14h04 following a purchase from 17/09/2019

Serious

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Acheteur Vérifié

Published on 24/09/2019 à 13h45 following a purchase from 04/09/2019

Very easy to use site and fast delivery.

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Acheteur Vérifié

Published on 24/09/2019 à 13h41 following a purchase from 17/09/2019

Delivery faster than expected

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Acheteur Vérifié

Published on 24/09/2019 à 13h40 following a purchase from 17/09/2019

I find great colorful, fun, and sturdy products for children that you can't find elsewhere, the quality is excellent.

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Acheteur Vérifié

Published on 24/09/2019 à 13h36 following a purchase from 17/09/2019

Fast

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Acheteur Vérifié

Published on 24/09/2019 à 13h35 following a purchase from 06/09/2019

Zero communication, I still don't know where my order is!!!

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Response from Wesco Published on 30/09/2019

Thank you for your feedback. We place great importance on the quality of our services, whether it's listening or advice. Please note that as soon as you place an order with Wesco, you have a tracking link for your package processing that appears in the details of your order and on the confirmation email. This allows you to track your order from its preparation in our warehouses to delivery at your home. Wishing you a good reception.

Acheteur Vérifié

Published on 24/09/2019 à 11h55 following a purchase from 12/09/2019

Very good.

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Acheteur Vérifié

Published on 24/09/2019 à 11h15 following a purchase from 03/09/2019

The bed is of quality and clean. The foam around the bed is thick. No smell upon delivery, I recommend!

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Acheteur Vérifié

Published on 24/09/2019 à 09h53 following a purchase from 01/09/2019

Very good!

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Acheteur Vérifié

Published on 23/09/2019 à 21h27 following a purchase from 15/09/2019

Intuitive website, very well managed order. A site I recommend without hesitation

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Acheteur Vérifié

Published on 23/09/2019 à 20h28 following a purchase from 15/09/2019

Interesting site

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Acheteur Vérifié

Published on 23/09/2019 à 18h33 following a purchase from 29/08/2019

Great

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Acheteur Vérifié

Published on 23/09/2019 à 14h50 following a purchase from 16/09/2019

Simple and smooth navigation, products easy to find
Nice photos of the items and beautiful staging

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Acheteur Vérifié

Published on 23/09/2019 à 14h41 following a purchase from 10/09/2019

Very good, product conforms to the description and my expectations even if a bit softer than I imagined.
Very fast delivery (much quicker than announced) by a very attentive carrier.

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Acheteur Vérifié

Published on 23/09/2019 à 14h26 following a purchase from 16/09/2019

fast delivery and the balloons are as expected

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