Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié

Published on 27/01/2019 à 11h20 following a purchase from 13/01/2019

article that corresponds to my search
impeccable delivery

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Acheteur Vérifié

Published on 27/01/2019 à 10h39 following a purchase from 14/01/2019

Very good product

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Acheteur Vérifié

Published on 27/01/2019 à 10h10 following a purchase from 14/01/2019

Great! Order shipped quickly 2 weeks before the scheduled date!!! Perfect packaging and very good quality product

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Acheteur Vérifié

Published on 27/01/2019 à 09h59 following a purchase from 11/01/2019

Great

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Acheteur Vérifié

Published on 27/01/2019 à 09h33 following a purchase from 02/01/2019

Package in good condition received within the announced timeframe. Many quality toys.

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Acheteur Vérifié

Published on 27/01/2019 à 09h25 following a purchase from 10/01/2019

Very good site with quality products.

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Acheteur Vérifié

Published on 27/01/2019 à 08h26 following a purchase from 16/01/2019

Clear and simple

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Acheteur Vérifié

Published on 27/01/2019 à 07h16 following a purchase from 16/01/2019

Very nice quality. A few additional descriptions would have allowed me to choose better.

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Acheteur Vérifié

Published on 27/01/2019 à 06h03 following a purchase from 17/01/2019

Lots of choices

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Acheteur Vérifié

Published on 26/01/2019 à 16h34 following a purchase from 16/01/2019

Complete and easy-to-use site

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Acheteur Vérifié

Published on 26/01/2019 à 13h17 following a purchase from 17/01/2019

I stumbled upon this site by chance.

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Acheteur Vérifié

Published on 26/01/2019 à 12h47 following a purchase from 17/01/2019

Rug conforms to the order, received quickly

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Acheteur Vérifié

Published on 26/01/2019 à 11h26 following a purchase from 01/01/2019

Delighted with my entire order

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Acheteur Vérifié

Published on 26/01/2019 à 00h31 following a purchase from 11/01/2019

Well-made site. Clear and easy

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Acheteur Vérifié

Published on 25/01/2019 à 15h00 following a purchase from 10/01/2019

GOOD

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Acheteur Vérifié

Published on 25/01/2019 à 10h14 following a purchase from 09/01/2019

Very attractive site but I am extremely disappointed!! Delivery scheduled between the 17th and the 21st, I finally received my items on the 24th. I ordered 2 cots and 2 sheets, one of the cots is completely bent (this is not due to delivery, the box is intact.)

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Response from Wesco Published on 01/02/2019

Hello and thank you for your feedback. Despite all the attention we pay to providing you with deliveries at your convenience, we could not deliver without your presence. Regarding the quality of the cot, we invite you to contact the after-sales service at [email protected] and we will handle your request as soon as possible. When products are defective, return shipping costs are on us.

Acheteur Vérifié

Published on 24/01/2019 à 06h44 following a purchase from 10/01/2019

Simple and effective

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Acheteur Vérifié

Published on 23/01/2019 à 21h42 following a purchase from 12/01/2019

Not having received my order to date and after several phone calls, I was informed that the delivery person came to my home but could not leave the package claiming that the person who would have received it was not expecting any order. This supposedly happened during his two visits while I saw no one and received no notice or phone call from the delivery person. I contacted the carrier (the very unpleasant lady) who insisted that a notice had been left in the mailbox... The delivery is rescheduled for the 24th but on that date and until February 10th, I am abroad. So I canceled this order and kindly ask you to process my refund. Best regards, Christian Chauvet

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Response from Wesco Published on 15/02/2019

Hello and thank you for your feedback. Despite all the attention we pay to your orders, it happens that the transport does not meet our expectations. Your feedback allows us to implement corrective improvement actions, and we thank you for that. We hope to see you again soon on our site.

Acheteur Vérifié

Published on 23/01/2019 à 21h16 following a purchase from 15/01/2019

Good products at reasonable prices, fast delivery and upstairs!

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Acheteur Vérifié

Published on 23/01/2019 à 14h38 following a purchase from 15/01/2019

Magnificent. I bought the rug 4 years ago. It hasn't changed. Quality. The complete cushions for learning colors. Great. I am an approved nanny. Thank you Wesco

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Acheteur Vérifié

Published on 23/01/2019 à 14h30 following a purchase from 14/01/2019

Good quality products, arrived quickly. I recommend

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Acheteur Vérifié

Published on 23/01/2019 à 14h14 following a purchase from 16/01/2019

Reliable site, commitments respected. I am completely satisfied with Wesco. One feedback to pass on to Wesco: the delivery by La Poste in colissimo was not in accordance with what was announced. Message from La Poste announcing delivery on a specific day at a time slot set by La Poste itself. The delivery did not take place, I waited in vain. And then, I received a slip from the Colissimo service saying that the package could not be delivered to me because I was absent! Then, a second presentation scheduled by La Poste took place the next day. There, while the package was supposed to be delivered to me against signature, La Poste did not ring my doorbell and left the package with the caretaker of my residence. Thank you for passing this malfunction of the Colissimo service to Wesco.

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Response from Wesco Published on 25/01/2019

We thank you for your review. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.

Acheteur Vérifié

Published on 23/01/2019 à 13h06 following a purchase from 16/01/2019

I am happy I received it even before the expected date thank you

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Acheteur Vérifié

Published on 23/01/2019 à 13h00 following a purchase from 16/01/2019

Very professional

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Acheteur Vérifié

Published on 23/01/2019 à 12h56 following a purchase from 16/01/2019

very good

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Acheteur Vérifié

Published on 23/01/2019 à 08h38 following a purchase from 09/01/2019

Thank you for existing

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Acheteur Vérifié

Published on 23/01/2019 à 01h07 following a purchase from 07/01/2019

always a reference

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Acheteur Vérifié

Published on 22/01/2019 à 22h43 following a purchase from 11/01/2019

Very good site. Fast and careful shipping.

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Acheteur Vérifié

Published on 22/01/2019 à 19h24 following a purchase from 12/12/2018

Very satisfied with the Wesco site. The only downside is the carrier Régis Martelet who delivered my order with difficulty!

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Acheteur Vérifié

Published on 22/01/2019 à 17h56 following a purchase from 28/12/2018

Very clear and easy-to-use site.

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Acheteur Vérifié

Published on 22/01/2019 à 17h35 following a purchase from 22/10/2018

You order, they charge, and deliver three months later. I do not recommend.

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Response from Wesco Published on 24/01/2019

Hello and thank you for your feedback. We understand your dissatisfaction with the situation. Unfortunately, we were out of stock on the product you chose. However, billing was done at the time of shipment and we refunded your order a few days after your cancellation. We are truly sorry for our missed encounter.

Acheteur Vérifié

Published on 22/01/2019 à 16h47 following a purchase from 12/12/2018

Seriousness and quality!

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Acheteur Vérifié

Published on 22/01/2019 à 15h38 following a purchase from 10/01/2019

Toys and stickers conform to the site

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Acheteur Vérifié

Published on 22/01/2019 à 13h40 following a purchase from 15/01/2019

COMPLIANT WITH THE ORDER GOOD QUALITY

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Acheteur Vérifié

Published on 22/01/2019 à 13h11 following a purchase from 15/01/2019

Perfect! Fast delivery and excellent quality product.

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Acheteur Vérifié

Published on 22/01/2019 à 12h53 following a purchase from 17/01/2019

very satisfied with my purchase

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Acheteur Vérifié

Published on 22/01/2019 à 12h53 following a purchase from 15/01/2019

Very well made site. Very fast delivery. Nothing to complain about.

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Acheteur Vérifié

Published on 22/01/2019 à 12h38 following a purchase from 09/01/2019

Perfect

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Acheteur Vérifié

Published on 22/01/2019 à 09h51 following a purchase from 12/01/2019

First order, but not the last because both shipping times and product quality are perfect. Bravo to Wesco.

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Acheteur Vérifié

Published on 22/01/2019 à 09h18 following a purchase from 11/01/2019

Fast and serious delivery

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