Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2018
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2018
very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
Very good site, order in line with my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
Very good. Order received without difficulty. Product corresponding to the request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2018
Super.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2018
Fast and careful shipping. I contacted customer service due to a product error. They were courteous, responsive, and sent me the correct order without the hassle of returning the first shipment. Thank you very much.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
Quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
Great site for all creators.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
I recommend. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Very good products, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/08/2018
Received quickly. Matches the request and description. Easy to connect... Only downside: as a childminder, I had to order as a private individual? Even though we are not nurseries... We are professionals in early childhood.
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Response from Wesco
Hello and thank you for the feedback. As a childminder, you can have a professional account: when creating the account, just select 'Extracurricular organizations' and then 'Childminder' from the list. We can modify your account for you if you wish. Send your request to [email protected].
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2018
Very good product, conforms to the photos.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2018
Perfect! Fast delivery and in accordance with the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2018
Satisfied
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/07/2018
After the first wash, the bibs lost at least 4cm in height and shrank and are much less covering. Already after waiting 1 month before receiving them, I do not recommend at all. Plus, no commercial gesture for the delay. I am contacting customer service once again today.
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Response from Wesco
Thank you for your feedback. We place great importance on the quality of our services, whether it be listening or advising. Our after-sales service is at your complete disposal at 05 49 80 45 05.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2018
Great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2018
Always so responsive and quick in delivery. Thank you Wesco.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2018
Great site that offers quality products at a good price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2018
Good products, efficient customer service. Delivery on time in mid-August. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
Delivery on time, item conforms to the description. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2018
Very good site. Package received quickly and even ahead of time. Very good product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/08/2018
Does not allow tracking of the shipment when the order is sent or partially sent. Unreliable after-sales service
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Response from Wesco
Hello and thank you for this feedback. You can track the status of your order by logging into your customer area under 'My orders'. The status of each product is indicated there. You will also find a link from the carrier to track the progress of the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2018
Very good, order arrived quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2018
The site is pleasant, however, sometimes you need to have the 'right keywords' to find what you're looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
Very good, well detailed, the product corresponds exactly to what I expected.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/08/2018
I still haven't received my order, it's been almost 15 days and I won't receive it until Friday, so it would have been almost 20 days of waiting. I didn't get any explanations or help from customer service, so I called the carrier myself who gave me a new delivery date 1 week later. No effort was made to try to send it to me faster and no confirmation received either by email or SMS.
It's really because I couldn't find a rug like this anywhere else that I'm keeping my order, otherwise I would have requested an immediate refund.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments.
Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2018
Nothing to say about the site.
Perfect.
Simple, clear..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2018
FAST ORDER AND DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2018
Very comprehensive site. Easy navigation. Ultra fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2018
Nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2018
Site ++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2018
Super site, I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2018
Everything went well for the delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2018
Interesting
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2018
Quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2018
Perfect
Fast and efficient
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