Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The tracking of your order was not done correctly and we apologize for that. The customer service has been informed of the situation to offer you a solution that meets your expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2018
super site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/03/2018
It's not very practical
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Response from Wesco
Hello and thank you for taking the time to evaluate our site. Your comment 'It's not very practical' does not provide enough concrete indications about your appreciation. It has therefore not been published as it cannot provide guarantees or advice to future buyers. We thank you for your understanding.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/03/2018
Reception and product perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
Speed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2018
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/02/2018
The sizes do not match the visuals for the puppets. The compartmentalized trays broke within 15 days of purchase. Perhaps due to the heat from the dishwasher, however, for daily use in a nursery, it's a pity.
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Response from Wesco
Hello and thank you for this comment which allows us to improve our services. After checking with the various departments, marketing and quality, we will proceed to modify our product sheets. The technical sheets for references 46646 and 45678 will be modified to clearly mention the use of the product for children. As for the compartmentalized trays, they can go in the dishwasher, but the temperature should not exceed 70°C (maximum temperature tolerated by melamine).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/03/2018
Quality products and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
Very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2018
Easy order, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/03/2018
Practical and functional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
Quality products. I have never been disappointed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
clear site, easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
Item delivered one day early, well done Wesco!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
Very good, high shipping costs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2018
good readability
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/03/2018
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2018
Very good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
well received without any problem...thank you for the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2018
Quick and in accordance with the request
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2018
clear, fast delivery and choice of date
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2018
quick
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2018
Fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Good products, attentive and responsive after-sales service, impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Well detailed, we have all the product descriptions. The photos are accurate
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2018
I love it, very good size and very practical. My material is just great for maintenance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
quick and efficient. Adapted to the needs of early childhood structure
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2018
Excellent for the product but a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2018
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2018
Very rich and complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/02/2018
Delivery difficulties regarding the deadline, plus a missing order
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Response from Wesco
Hello and thank you for this feedback. After checking with our customer service, we confirm the delivery of the 2 orders at the end of February. For any questions about a product or difficulties at the time of ordering, do not hesitate to use our chat system. Our advisors will assist you in choosing your products until the validation of your cart.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/01/2018
Long but long ...... Almost 2 months of waiting ...
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. Some of our products are sometimes victims of their success leading to unavailability. We do our best to inform our customers of any temporary unavailability of the product by displaying the estimated waiting time (2, 4, or 8 weeks) on each of our product sheets and on the order confirmation the delivery days. In case of confirmed delays, we do our utmost to inform our customers directly. We apologize for this delay which is beyond our control and wish you good times with your family.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2018
Very functional and readable.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
Very well designed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2018
No problem; the order arrived quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2018
Perfect, fast
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