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C
Rating: 5 out of 5
Perfect thank you
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 1 out of 5
Incomplete order delivered outside without notice
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Response from Wesco
Hello,
We acknowledge your report regarding the delivery conditions of your order and the apparent absence of certain items.
However, after verification, our information indicates that the entirety of the packages comprising your order has indeed been delivered to you.
If, after checking the contents of all your packages, some products are still missing, we invite you to contact us immediately via the complaint form: https://www.wesco.fr/requests/request/search
Have a nice day
We acknowledge your report regarding the delivery conditions of your order and the apparent absence of certain items.
However, after verification, our information indicates that the entirety of the packages comprising your order has indeed been delivered to you.
If, after checking the contents of all your packages, some products are still missing, we invite you to contact us immediately via the complaint form: https://www.wesco.fr/requests/request/search
Have a nice day
E
Rating: 1 out of 5
My package has still not been delivered since 08/24 and was supposed to be represented on 08/28 but supposedly not delivered because the road is inaccessible whereas our road is clear
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Response from Wesco
Hello,
We sincerely regret this delay as well as the inconvenience caused by this unsuccessful delivery attempt.
Following your message, our customer service immediately contacted the carrier to assess the situation. The road being quite passable, the instruction has been given and the delivery of your package is now scheduled for this Monday.
Have a nice day
We sincerely regret this delay as well as the inconvenience caused by this unsuccessful delivery attempt.
Following your message, our customer service immediately contacted the carrier to assess the situation. The road being quite passable, the instruction has been given and the delivery of your package is now scheduled for this Monday.
Have a nice day
M
Rating: 5 out of 5
perfect smooth
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C
Rating: 5 out of 5
Always a pleasure to receive items from Wesco, a guarantee of quality and the delivery service is great.
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C
Rating: 5 out of 5
fast delivery
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M
Rating: 5 out of 5
Fast delivery
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C
Rating: 5 out of 5
Everything went very well
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E
Rating: 5 out of 5
Fast delivery, quality product, instructions not very clear
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F
Rating: 5 out of 5
good quality material and fast delivery
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-
Rating: 5 out of 5
Everything is ok
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K
Rating: 5 out of 5
Fast and very good material
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M
Rating: 5 out of 5
Deadlines respected and material in accordance with the description.
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É
Rating: 5 out of 5
Very good purchase
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A
Rating: 5 out of 5
excellent
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N
Rating: 5 out of 5
Very beautiful quality product and very quiet. Satisfied with my purchase.
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D
Rating: 5 out of 5
Fast delivery Very good product Very happy with my order
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P
Rating: 5 out of 5
perfect
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M
Rating: 5 out of 5
Nothing to report, perfect
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C
Rating: 5 out of 5
Package received on time
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N
Rating: 5 out of 5
Very fast shipping. And super quality bunk bed
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C
Rating: 5 out of 5
Always quality products and deadlines respected.
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M
Rating: 5 out of 5
I am a childminder, these are firm mattresses, adjusted to fit the small beds perfectly. I plan to buy some for the other beds little by little.
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M
Rating: 5 out of 5
I am delighted
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S
Rating: 1 out of 5
I did not receive my order
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Response from Wesco
Hello,
We sincerely apologize for the wait and this delivery issue regarding your order.
After checking your file, we inform you that your package is currently being returned to our premises as it was reported damaged during transit.
As soon as it is received in our warehouses, our after-sales service will contact you to proceed with the reshipment of your order in perfect condition.
Have a nice day
We sincerely apologize for the wait and this delivery issue regarding your order.
After checking your file, we inform you that your package is currently being returned to our premises as it was reported damaged during transit.
As soon as it is received in our warehouses, our after-sales service will contact you to proceed with the reshipment of your order in perfect condition.
Have a nice day
M
Rating: 5 out of 5
satisfied with the products and customer service
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P
Rating: 5 out of 5
Very satisfied
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L
Rating: 5 out of 5
Perfect. I would have just liked to have the possibility to easily cancel the 2nd part of my order which was shipped much later. But otherwise it was perfect.
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S
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
I ordered a primary red and magenta paint. Both come out the same color. Pink. I needed a red color and I am not going to reorder for a single item.
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Response from Wesco
Hello,
We are sorry to learn that the rendering of your paintings does not meet your satisfaction and that a shade issue has occurred with your red color.
In order for our teams to study this pigmentation defect and find a quick solution (without you having to reorder), we invite you to file a complaint by completing the dedicated form at this address: https://www.wesco.fr/requests/request/search.
Our customer service will immediately take care of your request upon receipt to resolve this inconvenience.
Have a nice day
We are sorry to learn that the rendering of your paintings does not meet your satisfaction and that a shade issue has occurred with your red color.
In order for our teams to study this pigmentation defect and find a quick solution (without you having to reorder), we invite you to file a complaint by completing the dedicated form at this address: https://www.wesco.fr/requests/request/search.
Our customer service will immediately take care of your request upon receipt to resolve this inconvenience.
Have a nice day
M
Rating: 5 out of 5
Good shopping experience. Package arrived quickly and as expected.
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S
Rating: 5 out of 5
Perfect thank you
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J
Rating: 5 out of 5
Awesome
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J
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Fairly quick and very careful shipping with quality items.
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M
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
I am a childminder and I recommend the wesco brand. Very good quality.
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B
Rating: 5 out of 5
Very good
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O
Rating: 5 out of 5
fast delivery and order according to my expectations
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-
Rating: 5 out of 5
very good
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