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S
Rating: 5 out of 5
Fast delivery and product as described. I am a childminder and the quality-price ratio is great. The space-saving once the beds are stacked is appreciated.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 5 stars
Reset filtersN
Rating: 5 out of 5
Good
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S
Rating: 5 out of 5
Hello, the product is true to what I saw and ordered. Thank you to the whole team.
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E
Rating: 5 out of 5
Delivery on time, high quality products.
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C
Rating: 5 out of 5
Delivery time Packaging
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A
Rating: 5 out of 5
If you are looking for quality and durable items..this is the place... The catalog is a real gold mine..for early childhood professionals..it is the reference..
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A
Rating: 5 out of 5
Delivery speed
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A
Rating: 5 out of 5
Very good.
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É
Rating: 5 out of 5
very well
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C
Rating: 5 out of 5
simple and effective web order, attentive telephone contact
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M
Rating: 5 out of 5
The seats meet our expectations
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N
Rating: 1 out of 5
One of my items was damaged. Normally never disappointed since I order from Wesco but this time there was a delivery mishap.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We are sincerely sorry to hear that your order arrived damaged, likely due to an incident during transport. In order for us to offer you a solution, we invite you to contact us at [email protected], specifying your order number, the relevant reference, and attaching a few photos of the damaged product. Unfortunately, this situation is beyond our control, but we hope it will not undermine your trust in Wesco. Thank you for your loyalty and see you soon on wesco.fr. Have a great day.
S
Rating: 5 out of 5
Super happy with my order (2 mattresses), fast delivery and good follow-up, we are kept informed of the day and time of delivery. Very serious!!!
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A
Rating: 5 out of 5
Fast delivery without problems
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C
Rating: 5 out of 5
I requested a delivery on the 25th and the items will arrive later.
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Response from Wesco
Hello and thank you for alerting us through a notice. Our customer service has immediately contacted the carrier to ensure that the requested delivery date is respected. We remain at your disposal at 05 49 800 166 if needed. Have a nice day
M
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
very good customer service, friendly and good product advice of very good quality
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D
Rating: 5 out of 5
good reception of the package
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S
Rating: 5 out of 5
Perfect!
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Y
Rating: 5 out of 5
Perfect
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-
Rating: 5 out of 5
Nothing to complain about. Everything is managed from the quote to the delivery
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C
Rating: 5 out of 5
Fast delivery, customer service responds quickly if needed, prices are high but overall the equipment is sturdy and of good quality.
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A
Rating: 5 out of 5
Wesco is a great site with a lot of high-quality products for children. As a teacher and a mom, I always find my happiness there!
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A
Rating: 5 out of 5
Very fast shipping
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N
Rating: 5 out of 5
Top-notch
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A
Rating: 1 out of 5
Delivery problem ...
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sorry for the problem encountered during delivery and we sincerely apologize for this inconvenience. Our customer service has taken note of your feedback and is processing the refund of the shipping costs related to express delivery. We hope that this incident, which is completely exceptional and beyond our control, will not undermine the trust you place in us and that we will have the pleasure of seeing you again soon on wesco.fr. Thank you again for your loyalty. Have a nice day.
S
Rating: 5 out of 5
Very good purchasing and receiving conditions. Nice quality, good investment
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M
Rating: 5 out of 5
very well perfect satisfied with what I received, and quick reception.
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A
Rating: 5 out of 5
Very good product
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D
Rating: 5 out of 5
Home and care super. Perfect material. Fast delivery. We recommend :-).
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M
Rating: 5 out of 5
quality bibs
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-
Rating: 5 out of 5
Simple and quick. No issues encountered.
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M
Rating: 5 out of 5
fast shipping. easy access to the website.
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-
Rating: 2 out of 5
Despite our request, we were not informed about a delivery appointment
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry to hear that the carrier did not contact you to arrange an appointment. We fully understand the inconvenience caused and sincerely apologize. We will forward your feedback to our logistics department so that a follow-up can be made with the carrier to ensure that such a situation does not happen again. Although this is beyond our control, we hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
S
Rating: 5 out of 5
Still haven't received my package. It was supposed to arrive on Friday but as of today, July 13th, still nothing
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N
Rating: 5 out of 5
Fast shipping - careful packaging - products faithful to their description on the site. Very satisfied with this order.
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G
Rating: 5 out of 5
Quickly processed order, careful shipping, quality products.
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G
Rating: 5 out of 5
Super
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N
Rating: 5 out of 5
Super fast shipping and the item perfectly matches its description. Very happy with this purchase!
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M
Rating: 5 out of 5
Overall good quality article, delivered quickly.
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