Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I give 1 star because you can't give 0. Very disappointed, I waited 2 months to get the sand color, my rug arrives, it is olive green.
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Response from Wesco
Hello and thank you for bringing this situation to our attention. We sincerely apologize and fully understand your dissatisfaction. In order to rectify our mistake, could you please send us a complaint to the address [email protected] (specifying your order number and the relevant reference)? We thank you in advance for your understanding and hope that you will give us a second chance to make a better impression during your next visit to our site. Have a nice day.
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Mam Les Océanes -.
Rating: 5 out of 5
following a purchase from 25/01/2025
Easy order and fast delivery.
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Sandrine D.
Rating: 5 out of 5
following a purchase from 14/01/2025
Several orders with Wesco, never disappointed.
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Response from Wesco
Hello, we are delighted to read your satisfaction. We thank you for your trust and hope to see you again soon on wesco.fr.
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Rochelet C.
Rating: 5 out of 5
following a purchase from 31/01/2025
I am very satisfied with the Wesco products, very good quality for children.
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Response from Wesco
Hello, we are delighted to read your satisfaction. We thank you for your trust and hope to see you again soon on wesco.fr.
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Marine M.
Rating: 5 out of 5
following a purchase from 31/01/2025
Super fast
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Chantal A.
Rating: 5 out of 5
following a purchase from 20/01/2025
Order in two parts, the first package more or less opened before delivery and the second one without issues, my advice is to better tape the shipping box, please. Thank you.
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Aux Rendez-Vous Des Bout'choux M.
Rating: 2 out of 5
following a purchase from 10/01/2025
We have placed several orders with you. For several orders, we had to call customer service because parts of the furniture were damaged (screws lying in the boxes that scratched the furniture, cracked furniture, missing screws). After contacting customer service, I am still waiting for a replacement board that has not yet arrived after 3 weeks of delivery, but I have not heard back. I would not recommend you.
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We completely understand your dissatisfaction and sincerely apologize for this situation, which does not reflect our usual quality standards. After checking with our customer service, we confirm that the missing part has been shipped and will reach you in the coming days. We once again extend our sincerest apologies for this inconvenience and hope to have the opportunity to regain your trust during your next visit to our site. Have a nice day.
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Sophie M.
Rating: 5 out of 5
following a purchase from 05/02/2025
Order received quickly and well packaged.
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- M.
Rating: 1 out of 5
following a purchase from 14/01/2025
I am still waiting for a response from customer service to return the rug purchased and received damaged for which the shipping costs would be at my expense!
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sorry for the quality defect encountered on the rug and we sincerely apologize. Our customer service has processed your complaint and is proceeding with the exchange of the product. We sincerely hope to have the opportunity to offer you a fully satisfactory experience during your next visit to our site. Have a nice day.
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Maryline B.
Rating: 5 out of 5
following a purchase from 29/01/2025
Good site
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Sandrine P.
Rating: 5 out of 5
following a purchase from 29/01/2025
The Wesco site is well designed. Easy to find what you're looking for. Order sent quickly
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Miryam S.
Rating: 5 out of 5
following a purchase from 22/12/2024
ok thanks dfrgfrdthtdfhdtyhftyjryj fdbgfdghrfzdth
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Amandine R.
Rating: 5 out of 5
following a purchase from 31/01/2025
High price for childminders but very good product.
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Racima B.
Rating: 5 out of 5
following a purchase from 28/01/2025
On the site, it's perfect.
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Sylvie V.
Rating: 5 out of 5
following a purchase from 03/02/2025
Shipping was perfect, very good order tracking
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Alexandra D.
Rating: 5 out of 5
following a purchase from 23/01/2025
Very good, as per the photo
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Foyer Departemental Enfance F.
Rating: 5 out of 5
following a purchase from 30/01/2025
Everything was perfect
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Chloé S.
Rating: 5 out of 5
following a purchase from 04/02/2025
Perfect, all good
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Stephanie D.
Rating: 5 out of 5
following a purchase from 25/01/2025
Perfect. The order went well, the delivery too.
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Virginie B.
Rating: 1 out of 5
following a purchase from 22/01/2025
After sending a message to customer service, still no response after a week, after an order refusal at delivery and the delivery person did not want to keep the order (according to the delivery person, it was up to me to keep the order)
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Response from Wesco
Hello and thank you for taking the time to share your feedback. Your complaint has been forwarded to our customer service, which is committed to providing you with a response within 24 hours. We apologize for the inconvenience encountered during delivery and present our apologies for the processing delay of your request. We hope to have the opportunity to offer you a better experience during your next visit to our site. Have a nice day.
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Mairie De Savigny -.
Rating: 5 out of 5
following a purchase from 22/01/2025
FAST RECEPTION
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Christine C.
Rating: 5 out of 5
following a purchase from 29/01/2025
Very serious.
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Sabrya G.
Rating: 5 out of 5
following a purchase from 20/01/2025
Very good quality product.
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Fabienne B.
Rating: 5 out of 5
following a purchase from 29/01/2025
Perfect. Fast shipping.
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Ecole M Curie -.
Rating: 5 out of 5
following a purchase from 16/01/2025
Correct delivery, in accordance with the order.
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Christine L.
Rating: 5 out of 5
following a purchase from 28/01/2025
Very good
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Mairie D'hautvillers -.
Rating: 5 out of 5
following a purchase from 22/01/2025
SATISFIED WITH MY ORDER
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Multi Accueil -.
Rating: 5 out of 5
following a purchase from 27/01/2025
Fast delivery and in good condition.
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Palmer C.
Rating: 2 out of 5
following a purchase from 30/01/2025
Supplies received not in accordance with the initial order, in addition to not having the correct reference, the 'dust-free' chalk boxes arrived broken!
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Response from Wesco
Hello and thank you for taking the time to report this issue to us. We sincerely apologize for this inconvenience. To offer you a quick and suitable solution, we invite you to write to us at [email protected] (specifying your order number and attaching a photo of the damaged product). We hope you will give us a second chance to make a better impression by returning to see us soon on wesco.fr. Have a nice day.
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Celine C.
Rating: 5 out of 5
following a purchase from 26/01/2025
Site recommended by early childhood professionals. I bought a first crib there because I am a licensed childminder myself. I look for quality but also, and above all, the safety of my charges. It is only natural that I order from Wesco.
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Florence B.
Rating: 5 out of 5
following a purchase from 16/01/2025
VERY GOOD
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Sandrine G.
Rating: 5 out of 5
following a purchase from 23/01/2025
Product meets my expectations and is well packaged.
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Erell K.
Rating: 5 out of 5
following a purchase from 16/01/2025
Order placed and delivered without any issues. The material meets my expectations. Let's see how it holds up over time.
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Bibliothèque Gilberte Charbonnier -.
Rating: 5 out of 5
following a purchase from 16/01/2025
choice of products, affordable prices and fast shipping.
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Valerie P.
Rating: 5 out of 5
following a purchase from 17/01/2025
Well organized
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Christelle L.
Rating: 5 out of 5
following a purchase from 14/01/2025
Very professional
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Elisabeth D.
Rating: 5 out of 5
following a purchase from 20/01/2025
Fast delivery and very nice product, sturdy
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Mairie De Baden -.
Rating: 5 out of 5
following a purchase from 17/01/2025
Navigation is smooth
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Pévèle Carembault -.
Rating: 5 out of 5
following a purchase from 20/01/2025
smooth navigation
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Jenny K.
Rating: 5 out of 5
following a purchase from 08/01/2025
The site is great.
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