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E
Rating: 5 out of 5
Very fast Very good delivery Very good product
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
Not delivered to our offices but the tracking is going very well
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R
Rating: 1 out of 5
The ordered deck chair arrived broken. No protection in the box
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Response from Wesco
Hello and thank you for taking the time to share your opinion on this product. We are sincerely sorry to learn that the deck chair may have been damaged during transport. We confirm that our customer service has taken your complaint into account and that a new deck chair structure will be sent to you as soon as possible. Despite this incident, we hope to have the opportunity to fully satisfy you during your next visit to our site. Have a nice day
P
Rating: 5 out of 5
Very happy to have ordered on your website! It's great to be able to order without having to create an account.
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J
Rating: 5 out of 5
Toy identical to the order and delivered within the given timeframe.
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S
Rating: 5 out of 5
I saw how my little one uses the walking cart at the physiotherapist and I looked for where to find it.. your site is very intuitive and understood what I was looking for. Thank you
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D
Rating: 2 out of 5
Defective gift, tested 3 days before Christmas.
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Response from Wesco
Hello and thank you for taking the time to evaluate this product. In the additional information on the product sheet, we clearly specify that it is a non-electrified version. We regret that you missed this information and we hope that the product will still bring you satisfaction. Have a nice day.
R
Rating: 2 out of 5
Delivery deadlines are not respected; it was planned to be given today for the school's Christmas, but still in transit, the children were very disappointed.
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are deeply sorry for the failure to meet the delivery deadline and fully understand your dissatisfaction with this situation. The carrier responsible for delivering your order should contact you during the day to agree on a delivery date. We sincerely hope to regain your trust in the future and prove to you that this incident does not reflect our usual standards. For any questions, our customer service remains at your disposal at 05 49 80 01 66. With our renewed apologies, we wish you a very happy end of year celebrations.
C
Rating: 5 out of 5
Great site, good quality products well thought out for our little ones
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J
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Great! Good quality as always
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I
Rating: 5 out of 5
Fast delivery and quality products
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A
Rating: 5 out of 5
very good
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F
Rating: 5 out of 5
good
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J
Rating: 5 out of 5
Great
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E
Rating: 5 out of 5
Order arrived in good condition
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S
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Fast shipping.
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B
Rating: 5 out of 5
PERFECT FOR EVERYTHING
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B
Rating: 5 out of 5
Order that exceeded the scheduled delivery date, however, the delivery person called me to arrange another convenient date, so no problem for me. Everything arrived without a hitch, in accordance with my needs.
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C
Rating: 5 out of 5
Excellent service! The deadlines are fully respected and this lasts over time! (
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M
Rating: 5 out of 5
DELIVERY IN PACKAGING.
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O
Rating: 5 out of 5
Delivery as per the order
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S
Rating: 5 out of 5
I really like the site, there is a lot of choice. I recommend it.
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L
Rating: 5 out of 5
Nothing to say
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B
Rating: 5 out of 5
Always satisfied usually, disappointed with the wheelchair, not the quality but due to its very small size
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S
Rating: 5 out of 5
Professional site for early childhood, serious, quality, compliance of products... I have complete confidence in everything I buy from them for my activity.
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A
Rating: 2 out of 5
I am very disappointed, but this is more about the delivery. Being a professional in early childhood, I confidently turned to Wesco for the purchase of a table for the children I care for. So already a very long delivery time, a month (for a table in stock) and then a week delay on the date that was initially indicated to me. And the big surprise, already a very unpleasant delivery person, a box that was open and in very poor condition and especially no legs for the table!!! I had to contact Wesco several times to finally be informed that I would be delivered the missing legs but not before mid-January! So another month and a half later than the top... That said, the top seems to be in good condition and of good quality.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We are sincerely sorry for the delivery service and the disappointment caused. We apologize and thank you in advance for your patience. We hope you will give us a second chance to make a better impression during your next visit to our site. Have a nice day.
S
Rating: 5 out of 5
Very good handling of my order, quick and efficient
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H
Rating: 5 out of 5
Very good.
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C
Rating: 2 out of 5
Nothing to say about the delivery
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S
Rating: 2 out of 5
I really like Wesco products but I am disappointed with my last order. Indeed, I did not receive one of the ordered products and my daughter will not have it for Christmas. No solution was proposed before this date.
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Response from Wesco
Hello and thank you for taking the time to share your situation with us. We sincerely apologize for this order preparation error. Our customer service has processed your request and is proceeding with the reshipment of the missing product. We hope you will give us a second chance to make a better impression by visiting our site again soon. Have a nice day.
J
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
Easy search
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G
Rating: 5 out of 5
Easy access and well organized
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J
Rating: 5 out of 5
The site is great, I ordered in full confidence believing that this activity cube came from Wesco. Very disappointed to discover a Chinese product. I have already ordered several times and was always very satisfied.
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C
Rating: 5 out of 5
Colorful early childhood toy with a good grip. I recommend it.
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S
Rating: 2 out of 5
Long delivery and disappointed with the quality of the bibs ordered despite a high price. As a professional in early childhood, I thought I would find better quality on the site. Not sure about placing a new order.
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L
Rating: 5 out of 5
Very efficient and attentive
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M
Rating: 5 out of 5
everything is okay
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