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G
Rating: 5 out of 5
Order dispatched and received quickly
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
fast, all ordered items are delivered. Total trust in the professionalism of the WESCO teams.
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C
Rating: 5 out of 5
Very good visibility
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J
Rating: 5 out of 5
Intuitive site, well-presented products. Delivery on time.
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A
Rating: 5 out of 5
Very good customer service
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A
Rating: 5 out of 5
Received on time
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R
Rating: 5 out of 5
Very interesting price for equal quality. Delivery fees more than reasonable!
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M
Rating: 5 out of 5
As usual, top service
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V
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Very good careful service
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M
Rating: 5 out of 5
Fast as usual
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C
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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L
Rating: 1 out of 5
I still haven't received the order and I'm being asked to give a review?
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Response from Wesco
Hello, we are sorry for this situation and we sincerely apologize. Your order experienced a routing error with the carrier, which caused its blockage and a delay in delivery. Customer service is currently underway and our teams are doing their best to resolve the situation as quickly as possible. We hope you will give us a second chance to make a better impression by returning to our site next time. Have a nice day.
M
Rating: 5 out of 5
Speed of delivery
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C
Rating: 5 out of 5
Easy to use site, correct delivery times.
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C
Rating: 5 out of 5
very good
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E
Rating: 5 out of 5
Good order tracking, fast and reliable delivery.
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C
Rating: 5 out of 5
Fast delivery and product as described
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M
Rating: 5 out of 5
very readable and intuitive. A small downside regarding the very plastic-wrapped packaging of the dolls and insects.
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L
Rating: 5 out of 5
Good site, Reliable
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J
Rating: 5 out of 5
Very happy, product meets my expectations
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A
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Very good references
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C
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Good quality products, fast delivery. However, some prices are really too high for a childminder.
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T
Rating: 5 out of 5
Perfect delivery.
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H
Rating: 5 out of 5
Quality toys. We are very satisfied with the thick wooden puzzles and therefore solid.
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M
Rating: 5 out of 5
Deadline respected. Delivery in a quality box. Nice item..
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Y
Rating: 5 out of 5
Excellent information for locating the package
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K
Rating: 1 out of 5
EXTRAordinary material. Delivery: long and in a box 8 times too big. Ecological?
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Response from Wesco
Hello and thank you for taking the time to leave a review. We take your comment regarding the size of the shipping box into account. This concrete example has just been forwarded to the relevant services to explore possibilities for improvement. We thank you for your loyalty and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
C
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Wonderful and of quality
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A
Rating: 5 out of 5
Very easy navigation, fast delivery in excellent condition. Very good
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I
Rating: 5 out of 5
Hello, I am very satisfied with the nursing pillow and the music box of very good quality. I use the nursing pillow for my son who has cerebral palsy.
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M
Rating: 1 out of 5
Error with my order, I received someone else's order... I am still waiting for news from the company to receive what I ordered...
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Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the order preparation error. Our customer service has processed your complaint and is proceeding with a new shipment of your order. We are aware of the effort of patience we are asking of you again, and we renew our apologies. We hope to count on your understanding and have the pleasure of seeing you again on our site next time. Have a nice day.
A
Rating: 5 out of 5
Fast delivery.
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N
Rating: 5 out of 5
Fast delivery and good products.
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Rating: 5 out of 5
Very good.
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M
Rating: 1 out of 5
Almost 2 months of waiting to receive my package. And the plaster received is not the one ordered! I admit to being very disappointed.
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Response from Wesco
Hello and thank you for alerting us to the situation by leaving a review. We are sincerely sorry for the situation and we apologize. Could you please write to us at [email protected] (including a photo of the product received and specifying your order number)? Our customer service team will handle your complaint and provide you with a solution. We understand your dissatisfaction, but we still hope you will give us a second chance by returning to our site later. Have a nice day.