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M
Rating: 5 out of 5
Very good site dedicated to children
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
Perfect delivery
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S
Rating: 5 out of 5
Perfect
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K
Rating: 5 out of 5
Very good, fast and compliant delivery
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A
Rating: 5 out of 5
Very good products - efficient customer service
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E
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Very good quality of products, I recommend these bibs, they are used in nurseries... I buy them for my grandchildren because I know the product well. Too bad the pink first age bib with the heart was out of stock.
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L
Rating: 5 out of 5
Perfect!!!!
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S
Rating: 5 out of 5
A wide selection, quality, an essential site for early childhood professionals.
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E
Rating: 1 out of 5
It was agreed for delivery on August 27, 2024. I was present in the morning, 2 of my colleagues during the day. The delivery person had my personal phone number. No one showed up at the school and the delivery tracking was updated for a delivery scheduled for September 5, after the start of classes.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We completely understand your frustration and sincerely apologize for this inconvenience. We are particularly sorry that the delivery did not take place on the scheduled date, despite your presence. We know how important this order is, especially before the start of the school year, and we are aware that this situation puts you in a delicate position. Since the delivery is handled by an external carrier, we remain dependent on their level of commitment. We have informed our logistics department of the problem in order to obtain explanations from the concerned carrier. If you encounter any further difficulties related to the delivery of your order, we invite you to contact our customer service directly at 05 48 800 166. We hope to have the opportunity to provide you with a better experience during your next visit to wesco.fr. Have a nice day.
C
Rating: 5 out of 5
Very good, the material is beautiful and was shipped very quickly. Excellent value for money: I recommend!
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N
Rating: 5 out of 5
Order received the next day by express without incident. Very efficient!
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P
Rating: 5 out of 5
However, big problem with the delivery person not delivering to the indicated address and boxes ripped open
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C
Rating: 5 out of 5
Super smooth and fast
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I
Rating: 5 out of 5
Deliver on the requested day
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J
Rating: 5 out of 5
Very good product
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G
Rating: 5 out of 5
Visually impaired sheets much cheaper than your competitors; great! However, you do not have special single and double sheets for visually impaired. Too bad.
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H
Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
VERY GOOD
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S
Rating: 5 out of 5
Good quality, received quickly!
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V
Rating: 5 out of 5
Very satisfied with my purchase, I am a childminder and I am delighted, solid and robust, my little ones sleep well in it and it saves space, it slides under another bed, it's great.
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P
Rating: 5 out of 5
Fast delivery and easy navigation on the site.
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W
Rating: 5 out of 5
Reactive and top after-sales service
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F
Rating: 5 out of 5
With the paper catalog, it is easier for me to make a selection and then place the order on the site. This way I can easily find my future purchases. Delivery is quite fast.
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S
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Perfect!
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N
Rating: 5 out of 5
Fast, efficient, to recommend
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J
Rating: 5 out of 5
Very fast delivery.
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F
Rating: 5 out of 5
The search is smooth
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N
Rating: 5 out of 5
Order perfectly packaged and even arrived early.
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T
Rating: 2 out of 5
The ordering system is not suitable for professionals (schools). It is difficult to order without going through an online purchase. An order via phone and the accompanying advice would be more practical than ineffective searches.
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Response from Wesco
Hello and thank you for taking the time to evaluate your shopping experience on the site. We are sorry to hear that it was not optimal for you. The site offers different options specifically dedicated to professional purchases: the possibility to split your order into several packages, have your order validated by a third party, manage an allocated budget from your customer account... Our technical teams do their best to make the use of the site as smooth as possible. However, if you encountered a blockage, we remain available at the email address [email protected] in a logic of continuous improvement of our services. Have a nice day.
N
Rating: 5 out of 5
Of very good quality.
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L
Rating: 5 out of 5
Order received quickly and in very good condition.
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G
Rating: 5 out of 5
I knew exactly what I wanted, luckily they had what I needed, very fast delivery, impeccable material.
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K
Rating: 5 out of 5
Perfect, fast delivery and quality material.
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G
Rating: 5 out of 5
Order arrived on time, well packaged.
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R
Rating: 5 out of 5
Top! Highly recommend!
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E
Rating: 5 out of 5
Fast delivery and in line with my expectations.
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E
Rating: 5 out of 5
Very good, fast delivery. I recommend.
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A
Rating: 5 out of 5
Easy to find the products.
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