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M
Rating: 5 out of 5
Very good site.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 5 stars
Reset filtersL
Rating: 5 out of 5
Top delivery.
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A
Rating: 5 out of 5
Everything is perfect!
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E
Rating: 5 out of 5
Simple and fun.
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B
Rating: 5 out of 5
Nothing negative to say about this site.
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D
Rating: 5 out of 5
Serious site, quality material.
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S
Rating: 1 out of 5
I did not receive the right products and I am still waiting for news from customer service.
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Response from Wesco
Hello and thank you for your message. Our customer service has received your complaint regarding this order preparation error. Due to the summer holiday period, your request will be processed during the course of next week. We assure you that our services will do everything possible to provide you with a response as soon as possible. Thank you for your understanding and see you soon on wesco.fr. Have a nice day.
A
Rating: 2 out of 5
Terrible material and the elastics are way too thin, in 2 minutes the assistants will break them.
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A
Rating: 5 out of 5
Delivery on time, very kind delivery person who took the time to help me carry the packages and who let me take the time to open the packages to check. Responsive customer service.
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S
Rating: 5 out of 5
Very good.
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M
Rating: 5 out of 5
Perfect delivery and mattress.
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A
Rating: 5 out of 5
Very good.
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S
Rating: 5 out of 5
Very pretty.
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I
Rating: 5 out of 5
Very good.
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C
Rating: 5 out of 5
Very good quality of products, fast delivery.
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A
Rating: 2 out of 5
Error in the order, I made a complaint but no news.
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Response from Wesco
Hello and thank you for alerting us this way. Your complaint has been duly noted by our After Sales Service. However, due to the summer holiday period, it has not been processed at this time. Please believe that our services will do everything possible to provide you with a response as soon as possible. Thank you for your understanding and see you soon on our site wesco.fr.
M
Rating: 5 out of 5
Very good impeccable service.
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M
Rating: 5 out of 5
Simple site. Order was perfect. And quick reception :)
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M
Rating: 5 out of 5
Material conforms and is of good quality. Fast delivery.
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A
Rating: 5 out of 5
Super fast delivery.
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T
Rating: 5 out of 5
Delivery as expected.
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L
Rating: 5 out of 5
It's more expensive but of good quality.
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C
Rating: 5 out of 5
Everything is in accordance with my order. Thank you.
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M
Rating: 5 out of 5
Products conform to the description. Fast delivery. Thank you.
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F
Rating: 5 out of 5
Clear and simple navigation. Long delivery time.
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S
Rating: 5 out of 5
Impeccable service.
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S
Rating: 5 out of 5
Simple, quick purchase.
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M
Rating: 2 out of 5
Several palettes of gouache arrived broken. And we have no feedback from customer service.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the issue encountered and we apologize for the delay in response from our customer service. Despite all the care we take in preparing our orders, it can happen that they are mishandled during transport. Our customer service responded to you today and has taken the necessary steps to send you new compliant palettes of gouache. Despite the problem with this order, we hope to have the opportunity to see you again soon on our site. Have a nice day.
L
Rating: 5 out of 5
Perfect, but delivery a bit long, about 2 weeks
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R
Rating: 5 out of 5
perfect
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-
Rating: 5 out of 5
excellent
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H
Rating: 5 out of 5
Fast, in good condition
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L
Rating: 5 out of 5
everything went well
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C
Rating: 2 out of 5
Impossible to get a response to my request for return and exchange of a product ordered that does not work
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We sincerely apologize for the response time. Our customer service has taken the necessary steps to address your complaint. We hope you will give us a second chance to make a better impression by returning to us soon on wesco.fr. Have a nice day.
S
Rating: 5 out of 5
Very good quality items. Various choices and very interesting prices!
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P
Rating: 5 out of 5
Good quality site
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E
Rating: 5 out of 5
Great
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G
Rating: 5 out of 5
Easy navigation on the site, perfect delivery
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A
Rating: 5 out of 5
Perfect except for our last order!
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I
Rating: 5 out of 5
Very good. Simple and clear
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