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L
Rating: 5 out of 5
Fast and compliant delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
Perfect, I was able to find my happiness
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E
Rating: 5 out of 5
Order delivered on time and in accordance with what was expected.
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S
Rating: 5 out of 5
Very good clear and intuitive site
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P
Rating: 5 out of 5
Satisfied with the order - deadline respected - fragile items well packaged
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S
Rating: 5 out of 5
Beautiful table, easy to assemble. Quality wood.
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M
Rating: 5 out of 5
Perfect. Quality product at an affordable price
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N
Rating: 5 out of 5
I ordered these items for my preschool class. I am very satisfied with my items.
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A
Rating: 5 out of 5
Positive
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L
Rating: 5 out of 5
Quality products, in accordance with the description. I recommend WESCO, a top company
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M
Rating: 5 out of 5
The website is very well stocked with everything related to early childhood. Easy and pleasant navigation. The delivery is perfect and even earlier than the initially expected deadline. I recommend this site
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S
Rating: 5 out of 5
very good
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E
Rating: 5 out of 5
Delivery within the expected time frame
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M
Rating: 2 out of 5
For now, I am not satisfied. I ordered 2 scooters and received 2 balance bikes. I made a complaint on Monday, April 29. I am awaiting a response soon. Best regards
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Response from Wesco
Hello and thank you for bringing this situation to our attention. We are sorry for this order preparation error and we sincerely apologize. Our customer service has received your complaint and will process it in the coming days. Given the public holidays that have occurred at the beginning of May, our response times are slightly affected. Our teams are doing their best to return to normal very quickly. We thank you in advance for your understanding and the additional patience we are asking of you. We hope that you will not stop at this unfortunate shopping experience and that you will give us a second chance to make a better impression by returning soon to wesco.fr. Have a nice day.
S
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
The site is very complete but it is easy to find what you want on the search bar. The delivery was very fast.
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C
Rating: 5 out of 5
Very varied products suitable for every stage of child development.
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A
Rating: 5 out of 5
Very satisfied with my order!
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M
Rating: 5 out of 5
Very good site, fast delivery
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V
Rating: 5 out of 5
I give 5: very clear site and easy navigation
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D
Rating: 5 out of 5
Order compliant and shipped quickly.
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M
Rating: 5 out of 5
Pleasant and clear site
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C
Rating: 5 out of 5
Fast and perfect
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A
Rating: 1 out of 5
Disappointing. 2 beds ordered but only one received....and I am made to understand that this is not possible! Proof in hand, weight of the package for only 1 bed, wesco is acting in bad faith, stuck on the number of packages delivered and not on the products ordered! Unbelievable! I should have ordered from Amazon. Never had a problem with them.
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Response from Wesco
Hello and thank you for sharing your feedback here. We regret this situation and sincerely apologize. Our customer service is currently shipping the missing bed. We hope you will give us a second chance to make a better impression by returning later to wesco.fr. Have a nice day.
H
Rating: 5 out of 5
Thank you for this shipment
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C
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
Solid garage! The kids love it
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C
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Very fast shipping, the only downside I could mention is that the box was way too big compared to the item
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C
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Very satisfied with the site and the delivery
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#
Rating: 5 out of 5
very satisfied
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V
Rating: 5 out of 5
Very good I am a regular customer (childminder)
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S
Rating: 2 out of 5
Quality price not correct, not very practical and many other things, no I do not recommend
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S
Rating: 2 out of 5
Hello, how can I say that I am disappointed with Wesco known in the field of early childhood I bought a changing table with stairs from you. First, I find that it is not very well made. The stairs are too close together, making it difficult to position correctly to take care of the child, after mounting it, I saw that there was a loss at the back, the quality of the furniture for the little that we put a screw it cracks. Anyway, for the price I don't find it great, I had an IKEA changing table for 15 years. It's because I'm getting older that I found it practical to have stairs for the children, otherwise I would have stayed with my furniture, there is nothing mean in what I told you, but simply my feeling to help you improve, because working with children all the time, your material, especially regarding the changing table with stairs is not really suitable. Best regards, Mrs. Vannieuwenhove
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B
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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G
Rating: 5 out of 5
Order arrived within the best time frame.
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I
Rating: 1 out of 5
LKIT BABImodules MINI Nature Very poor quality KIT BABImodules MINI Nature I will return it Chinese manufacturing very small size module Not suitable for a child aged 1 to 2 years and not recommended for a nursery Not compliant with the image
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Response from Wesco
Hello and thank you for sharing your point of view. Upon reading your comment, we would like to clarify a few points to avoid misleading future buyers. Our motor skills modules are manufactured in France in Sarthe and Deux-Sèvres by teams of leatherworkers with recognized expertise for many years. Our products are checked at all stages to ensure a high level of quality and comply with current safety standards. In the event of a proven quality issue, we invite you to submit a complaint to our customer service at [email protected] specifying the problem encountered and attaching photos. Finally, we remind you that in the product sheet we clearly specify the dimensions of the product, the use for which it was designed ("Small dimension version of our BABImodules, the MINIS were specially designed to fit small spaces or to quickly set up a motor skills course in a multi-use space") and that this information is supported by visuals and videos in real situations with children aged 1 to 3 years. If you have a sufficiently large space in your structure to accommodate a motor skills course, we advise you to turn to our emblematic BABIMODULES range. Finally, if you need advice on our different ranges before placing an order, don't forget that there are various options available to contact our customer service (https://www.wesco.fr/services-client.html): online chat on our site, phone call at 05 49 800 166. Have a nice day.
O
Rating: 5 out of 5
Very good mattress
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C
Rating: 5 out of 5
Very good products, the children are delighted. And delivery on time. I recommend Wesco.
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