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E
Rating: 5 out of 5
Everything went as indicated, smoothly and with confidence. Thank you!
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 5 stars
Reset filtersC
Rating: 5 out of 5
Deadline respected, delivery compliant, friendliness of the delivery person.
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E
Rating: 5 out of 5
Very satisfied
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S
Rating: 5 out of 5
Always the quality of the products and delivery times respected.
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B
Rating: 5 out of 5
Everything went well
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I
Rating: 2 out of 5
I only received one package out of 3 and I have no visibility on the arrival of the other 2.
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Response from Wesco
Hello,
Thank you for alerting us to this situation. We apologize for the lack of clarity regarding the delivery of your order.
After checking the tracking, we inform you that the rest of your packages are currently being delivered and will be delivered today.
If, however, it turns out that your order is still incomplete, please know that our customer service is at your disposal. You can then contact us by email at [email protected] so that we can intervene quickly.
Have a nice day
Thank you for alerting us to this situation. We apologize for the lack of clarity regarding the delivery of your order.
After checking the tracking, we inform you that the rest of your packages are currently being delivered and will be delivered today.
If, however, it turns out that your order is still incomplete, please know that our customer service is at your disposal. You can then contact us by email at [email protected] so that we can intervene quickly.
Have a nice day
A
Rating: 1 out of 5
No The order arrived incomplete, this is the first and last time I start on this site
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Response from Wesco
Hello,
We sincerely regret your disappointment with this first experience and we apologize for this incomplete package.
Please know that your complaint has been taken into account by our teams and we confirm that the missing bottles will be sent to you as soon as possible.
We hope that receiving these items will help regain your trust.
Have a nice day
We sincerely regret your disappointment with this first experience and we apologize for this incomplete package.
Please know that your complaint has been taken into account by our teams and we confirm that the missing bottles will be sent to you as soon as possible.
We hope that receiving these items will help regain your trust.
Have a nice day
V
Rating: 5 out of 5
Perfect and fast
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C
Rating: 5 out of 5
Fast and careful delivery is perfect
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N
Rating: 5 out of 5
Thank you
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D
Rating: 5 out of 5
Perfect fast shipping
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D
Rating: 5 out of 5
perfect delivery, package received perfectly
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E
Rating: 5 out of 5
Careful and fast delivery.
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R
Rating: 5 out of 5
Fast delivery
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M
Rating: 5 out of 5
Product received quickly. In good condition. Very satisfied.
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G
Rating: 5 out of 5
Perfect, fast delivery and super product.
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A
Rating: 5 out of 5
Very happy as a childminder with my purchase and looking forward to the collaboration with my colleague. #forthehappinessofbabies
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A
Rating: 5 out of 5
Very satisfied. Clear site, fast shipping, high quality furniture and very suitable.
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C
Rating: 5 out of 5
Great experience! I am delighted with the speed of processing my order, the HEVEA bottles arrived quickly.
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M
Rating: 5 out of 5
Very happy with my purchase, I already knew the products
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A
Rating: 5 out of 5
Thank you
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N
Rating: 5 out of 5
Very good quality, fast delivery for my first order, I am very satisfied
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S
Rating: 5 out of 5
Product of good quality
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E
Rating: 5 out of 5
Fast delivery as always
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L
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Very good
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P
Rating: 5 out of 5
Fast shipping, and item as expected. Thank you
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L
Rating: 2 out of 5
after 1 day of use a truck, is broken... disappointed by the quality
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Response from Wesco
Hello,
We are sincerely sorry to hear that the truck broke after only one day of use.
In order for our teams to analyze the problem and offer you a solution, we invite you to make a claim to our after-sales service. Please send your request by email to [email protected], attaching photos of the broken product.
Have a nice day
We are sincerely sorry to hear that the truck broke after only one day of use.
In order for our teams to analyze the problem and offer you a solution, we invite you to make a claim to our after-sales service. Please send your request by email to [email protected], attaching photos of the broken product.
Have a nice day
V
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Super products, I am delighted
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E
Rating: 5 out of 5
Top
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E
Rating: 5 out of 5
The school is very happy
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K
Rating: 1 out of 5
I waited 3 months to receive the package and it is still not available
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Response from Wesco
Hello,
Thank you for your feedback and we sincerely regret the significant wait you have experienced.
After reviewing your file, our information indicates that your order has indeed been delivered, but unfortunately one of the ordered products is no longer available. An email has been sent to confirm the cancellation of this product.
Our customer service is available by email at [email protected] or by phone at 05 49 80 01 66 for any further information.
Have a nice day
Thank you for your feedback and we sincerely regret the significant wait you have experienced.
After reviewing your file, our information indicates that your order has indeed been delivered, but unfortunately one of the ordered products is no longer available. An email has been sent to confirm the cancellation of this product.
Our customer service is available by email at [email protected] or by phone at 05 49 80 01 66 for any further information.
Have a nice day
A
Rating: 5 out of 5
Very beautiful dollhouse furniture. As described and arrived on time.
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C
Rating: 5 out of 5
Excellent product and fast delivery!
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F
Rating: 5 out of 5
Everything went very well, I was informed about the tracking of the package, as well as the people to whom I had the gift delivered.
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I
Rating: 5 out of 5
Good quality material and in accordance with the description
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S
Rating: 5 out of 5
Well-packaged parcel, products received on time. No issues.
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C
Rating: 5 out of 5
Order received quickly
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B
Rating: 5 out of 5
I did not have the assembly instructions
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