Customer reviews of Wesco

9 /10

Based on 15 079 published reviews

5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2 and 5 stars

Reset filters

Acheteur Vérifié

Published on 27/09/2023 à 17h00 following a purchase from 20/09/2023

Everything was okay

Translated reviews

Acheteur Vérifié

Published on 27/09/2023 à 14h54 following a purchase from 15/09/2023

Top quality materials, the teachers are delighted

Translated reviews

Acheteur Vérifié

Published on 27/09/2023 à 13h20 following a purchase from 20/09/2023

Always perfect this site

Translated reviews

Acheteur Vérifié

Published on 27/09/2023 à 12h01 following a purchase from 14/09/2023

Clear and precise, I was able to find what I was looking for right away.

Translated reviews

Acheteur Vérifié

Published on 26/09/2023 à 18h29 following a purchase from 19/09/2023

Online order was quick and efficient, delivery was the same

Translated reviews

Acheteur Vérifié

Published on 26/09/2023 à 09h47 following a purchase from 12/09/2023

Quality choices on the site. Perfect packaging. Package received earlier than expected and pleasant delivery person.

Translated reviews

Acheteur Vérifié

Published on 26/09/2023 à 09h33 following a purchase from 12/09/2023

Many products suitable for children!

Translated reviews

Acheteur Vérifié

Published on 25/09/2023 à 19h48 following a purchase from 18/09/2023

Very satisfied with my order: it matches the description

Translated reviews

Acheteur Vérifié

Published on 25/09/2023 à 15h13 following a purchase from 12/09/2023

Pleasant and easy to use site

Translated reviews

Acheteur Vérifié

Published on 25/09/2023 à 10h23 following a purchase from 08/09/2023

Great, fast delivery and items conform to the description

Translated reviews

Acheteur Vérifié

Published on 25/09/2023 à 08h00 following a purchase from 11/09/2023

Fast order

Translated reviews

Acheteur Vérifié

Published on 24/09/2023 à 12h36 following a purchase from 11/09/2023

Product renewal. Super

Translated reviews

Acheteur Vérifié

Published on 23/09/2023 à 10h08 following a purchase from 08/09/2023

Excellent products

Translated reviews

Acheteur Vérifié

Published on 22/09/2023 à 13h36 following a purchase from 29/08/2023

Package arrived in good condition and on time.

Translated reviews

Acheteur Vérifié

Published on 21/09/2023 à 16h24 following a purchase from 14/09/2023

I love Wesco, I am a childminder and your site is great

Translated reviews

Acheteur Vérifié

Published on 21/09/2023 à 15h20 following a purchase from 13/09/2023

I am delighted with the rugs, however I find it unfortunate that as a childminder working in early childhood, we cannot benefit from a discount.

Translated reviews

Acheteur Vérifié

Published on 21/09/2023 à 14h11 following a purchase from 13/09/2023

I am satisfied in every way

Translated reviews

Acheteur Vérifié

Published on 21/09/2023 à 10h08 following a purchase from 30/08/2023

We are satisfied. Delivery rather fast.

Translated reviews

Acheteur Vérifié

Published on 21/09/2023 à 07h30 following a purchase from 12/09/2023

WESCO.FR site very well organized, I am very happy, the order corresponded exactly to what I needed and it arrived very quickly.

Translated reviews

Acheteur Vérifié

Published on 20/09/2023 à 20h26 following a purchase from 07/09/2023

Very good.

Translated reviews

Acheteur Vérifié

Published on 20/09/2023 à 15h11 following a purchase from 07/09/2023

Very, very disappointed. I ordered 3 items. I was only delivered the activity ball which was all greasy and full of oil and impossible to inflate. I am still waiting for the rest of my items and have been unable to get a clear response so far. I will never order from this site again.

Translated reviews

Response from Wesco Published on 25/09/2023

Hello and thank you for taking the time to share your feedback. We sincerely apologize, and we regret that your experience with Wesco has gone this way. Our customer service is aware of the partial delivery and has just proceeded with a new shipment of the missing items. However, our customer service was never informed of the problem encountered with the activity ball. Therefore, could you please submit a complaint to the address [email protected] so that we can provide you with a solution? We renew our apologies and hope you will give us a second chance to make a better impression by returning to us later on wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 20/09/2023 à 10h56 following a purchase from 05/09/2023

Easy and clear navigation. Correct delivery time.

Translated reviews

Acheteur Vérifié

Published on 20/09/2023 à 10h39 following a purchase from 07/09/2023

Good, good experience.

Translated reviews

Acheteur Vérifié

Published on 19/09/2023 à 17h54 following a purchase from 01/09/2023

The site is easy to use, very correct delivery especially the service!

Translated reviews

Acheteur Vérifié

Published on 19/09/2023 à 16h14 following a purchase from 11/09/2023

Top-notch.

Translated reviews

Acheteur Vérifié

Published on 18/09/2023 à 23h17 following a purchase from 25/08/2023

I still have not received the product..

Translated reviews

Acheteur Vérifié

Published on 18/09/2023 à 17h11 following a purchase from 29/08/2023

Fast delivery.

Translated reviews

Acheteur Vérifié

Published on 18/09/2023 à 16h07 following a purchase from 11/09/2023

Items correspond to the catalog.

Translated reviews

Acheteur Vérifié

Published on 17/09/2023 à 22h29 following a purchase from 08/09/2023

Debits the amount, credits it back, and debits it again. A site where there is zero trust regarding banking details. As for the delivery, for your information, the delivery people do not come up to your home but park double-file and leave the packages at the bottom of the building.

Translated reviews

Response from Wesco Published on 19/09/2023

Hello and thank you for sharing your feedback. We assure you that we comply with regulations and that we do not have your banking details in any way. Your first order attempt failed at the payment stage, so there was no financial transaction for that one. On the same day, you placed a second identical order that was successfully completed and the payment was validated. Furthermore, according to our General Terms and Conditions of Sale, delivery is understood to be at the foot of the building (no delivery upstairs). Therefore, there was no bad faith on the part of the delivery service. We hope that these elements will ease your doubts about us and that you will one day wish to return to us on wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 17/09/2023 à 16h23 following a purchase from 10/09/2023

Perfect. Fast delivery. Top material.

Translated reviews

Acheteur Vérifié

Published on 17/09/2023 à 15h44 following a purchase from 07/09/2023

Very good product for small ones.

Translated reviews

Acheteur Vérifié

Published on 17/09/2023 à 14h09 following a purchase from 09/09/2023

Everything went very well.

Translated reviews

Acheteur Vérifié

Published on 17/09/2023 à 12h28 following a purchase from 01/09/2023

Good site

Translated reviews

Acheteur Vérifié

Published on 17/09/2023 à 10h41 following a purchase from 16/05/2023

My order was delivered on time and for the remainder, a simple email allowed me to finalize my order.

Translated reviews

Acheteur Vérifié

Published on 16/09/2023 à 21h08 following a purchase from 03/09/2023

Very good site. Careful and fast delivery. I recommend.

Translated reviews

Acheteur Vérifié

Published on 16/09/2023 à 11h51 following a purchase from 07/09/2023

Functional and well-referenced products

Translated reviews

Acheteur Vérifié

Published on 16/09/2023 à 10h52 following a purchase from 03/09/2023

Perfect

Translated reviews

Acheteur Vérifié

Published on 15/09/2023 à 13h15 following a purchase from 30/08/2023

Wide range of products, some of which are difficult to find elsewhere. The downside, searching on the site is not always easy.

Translated reviews

Acheteur Vérifié

Published on 14/09/2023 à 16h55 following a purchase from 06/09/2023

Item arrived with many scratches and small dents which is unacceptable for a package supposed to be new given the price!

Translated reviews

Response from Wesco Published on 18/09/2023

Hello and thank you for taking the time to leave a review. We sincerely apologize and regret that our quality commitments did not meet your order. We invite you to file a complaint at [email protected] specifying the problem encountered with photos of the product in question. Our customer service will provide you with a solution as soon as possible. We hope you will give us a second chance to make a better impression by visiting us again soon on www.wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 14/09/2023 à 16h04 following a purchase from 07/09/2023

Fast delivery and good follow-up before the order. Very satisfied.

Translated reviews