Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié

Published on 07/06/2023 à 09h40 following a purchase from 24/05/2023

The colleague who took care of the order is satisfied.

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Acheteur Vérifié

Published on 06/06/2023 à 20h16 following a purchase from 28/05/2023

Very good quality and fast delivery. Affordable prices according to the products.

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Acheteur Vérifié

Published on 06/06/2023 à 08h46 following a purchase from 26/05/2023

Simple, effective, and fast. Product conforms and of quality.

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Acheteur Vérifié

Published on 06/06/2023 à 03h33 following a purchase from 26/05/2023

I had been looking for these label holders for a long time and I was very pleased to place my order. I will make other purchases.

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Acheteur Vérifié

Published on 05/06/2023 à 18h52 following a purchase from 29/05/2023

Delivery made before the date indicated by WESCO, so fast. Good quality products (cot and fitted sheets). I didn't know this site, it's an acquaintance who works in a nursery who told me about it and I don't regret it at all.

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Acheteur Vérifié

Published on 05/06/2023 à 18h41 following a purchase from 27/05/2023

The games are of very good quality.. I am very satisfied with my order.

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Acheteur Vérifié

Published on 05/06/2023 à 15h01 following a purchase from 26/05/2023

Perfect.

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Acheteur Vérifié

Published on 05/06/2023 à 15h01 following a purchase from 27/05/2023

Effective.

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Acheteur Vérifié

Published on 05/06/2023 à 14h00 following a purchase from 16/05/2023

Simple and efficient web order, fast delivery.

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Acheteur Vérifié

Published on 05/06/2023 à 13h55 following a purchase from 19/04/2023

Very good product, practical and easy to maintain.

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Acheteur Vérifié

Published on 05/06/2023 à 13h36 following a purchase from 27/05/2023

Very good. Good quality. But we have no order tracking, just a message from the post office to say when the package arrives.

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Acheteur Vérifié

Published on 03/06/2023 à 12h39 following a purchase from 14/05/2023

Very good.

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Acheteur Vérifié

Published on 03/06/2023 à 10h19 following a purchase from 16/05/2023

Fast delivery, quality material.

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Acheteur Vérifié

Published on 01/06/2023 à 14h40 following a purchase from 25/05/2023

Very practical. Quite easy to navigate.

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Acheteur Vérifié

Published on 01/06/2023 à 14h03 following a purchase from 16/05/2023

Good quality products, the delivery was a bit chaotic, thanks to the delivery person who was nice and accommodating, but in the end, I had to carry the 7 packages all by myself.

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Acheteur Vérifié

Published on 31/05/2023 à 10h13 following a purchase from 04/05/2023

The benches are not of as good quality as the previous ones. A bit disappointed considering the price.

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Acheteur Vérifié

Published on 30/05/2023 à 18h00 following a purchase from 17/05/2023

The deadlines were met, but it would have been wise to indicate on the product detail sheet that the balloons were not inflated. I will need to find a way to inflate them.

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Response from Wesco Published on 06/06/2023

Hello and thank you for taking the time to leave a review. In the technical specifications of the product sheet, we clearly state that the balloons are delivered uninflated. This way, the balloons weigh less and space is optimized in the package, which is quite beneficial for the carbon footprint. We regret that you missed this information at the time of purchase. With the help of a pump or a mini compressor, the balloons should be quickly usable by children. We look forward to seeing you again soon on www.wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 30/05/2023 à 17h55 following a purchase from 22/05/2023

Very pleasant site to use. Delivery times respected. I am very satisfied with my order.

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Acheteur Vérifié

Published on 30/05/2023 à 14h02 following a purchase from 23/05/2023

The items are of great quality as always. And the delivery was very fast (3 days instead of the 7 announced), careful shipping.

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Acheteur Vérifié

Published on 30/05/2023 à 09h28 following a purchase from 10/05/2023

Impeccable delivery.

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Acheteur Vérifié

Published on 30/05/2023 à 06h38 following a purchase from 15/05/2023

Material of very high quality.

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Acheteur Vérifié

Published on 29/05/2023 à 20h31 following a purchase from 12/05/2023

Very good except for the assembly instructions for the changing table with stairs... very poorly explained, lacking precision... not great, and yet I usually enjoy assembling furniture!!

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Acheteur Vérifié

Published on 29/05/2023 à 09h52 following a purchase from 16/05/2023

Delivery respected, product conforms to Wesco quality.

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Acheteur Vérifié

Published on 28/05/2023 à 14h42 following a purchase from 17/05/2023

A lot of difficulties entering my address in Paris: the postal code was not accepted. No way to reach someone by phone. Then the order, payment, and delivery went very well.

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Response from Wesco Published on 01/06/2023

Hello and thank you for taking the time to leave a review. We are sorry that you encountered difficulties on our site. We invite you, if you wish, to explain the problem to us more specifically by writing to [email protected]. In a logic of continuous improvement, we want to know more to correct any dysfunction. We are pleased to read that the rest of the ordering process went smoothly. We hope that your order fully satisfies you and that you will come back to see us soon on www.wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 24/05/2023 à 10h03 following a purchase from 10/05/2023

Everything went well.

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Acheteur Vérifié

Published on 23/05/2023 à 22h04 following a purchase from 11/05/2023

The products are not of very good quality. Not long ago, I ordered Rody ponies, and already one pony is flat. Normally, these are products used in schools and therefore very durable. It's strange.

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Acheteur Vérifié

Published on 23/05/2023 à 18h23 following a purchase from 16/05/2023

Very practical site and fast delivery.

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Acheteur Vérifié

Published on 23/05/2023 à 11h39 following a purchase from 10/05/2023

Fast and quality service. I highly recommend Wesco.

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Acheteur Vérifié

Published on 23/05/2023 à 10h12 following a purchase from 26/04/2023

Nothing to complain about.

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Acheteur Vérifié

Published on 22/05/2023 à 13h00 following a purchase from 15/05/2023

No issues.

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Acheteur Vérifié

Published on 22/05/2023 à 12h54 following a purchase from 12/05/2023

I received my serving spoons, they are very pretty and sturdy, the length of the handle is suitable for serving the right amount, I recommend this item.

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Acheteur Vérifié

Published on 22/05/2023 à 10h34 following a purchase from 02/05/2023

The delivery person left the packages in front of the building entrance without notifying a staff member of the collective daycare, even though there are 4 intercoms available. The packages could have been picked up by anyone passing by.

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Response from Wesco Published on 22/05/2023

Hello and thank you for bringing this information to our attention. Indeed, the delivery person lacked communication, and this could have been detrimental. We regret this situation, which tarnishes our image and calls into question all the seriousness we put into the preparation and delivery of each order. We are reporting this issue to the concerned carrier so that the situation does not happen again in the future. We thank you for your loyalty and hope to have the opportunity to see you again soon on www.wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 22/05/2023 à 10h07 following a purchase from 09/05/2023

Great professional site, quick shipping.

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Response from Wesco Published on 22/05/2023

Hello, we are delighted to read your satisfaction. We thank you for your trust and hope to see you again soon on wesco.fr.

Acheteur Vérifié

Published on 21/05/2023 à 10h45 following a purchase from 26/04/2023

An interesting site with a wide range of products, fast delivery.

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Acheteur Vérifié

Published on 19/05/2023 à 21h23 following a purchase from 03/05/2023

Very happy with the purchased items.

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Response from Wesco Published on 22/05/2023

Hello, we are delighted to read your satisfaction. We thank you for your trust and hope to see you again soon on wesco.fr.

Acheteur Vérifié

Published on 19/05/2023 à 14h47 following a purchase from 03/05/2023

Great disappointment, no respect for delivery deadlines (over 10 days) and no communication when there is a problem with the delivery even though the phone and email details were provided.

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Acheteur Vérifié

Published on 18/05/2023 à 17h03 following a purchase from 10/05/2023

Nothing to say, it's perfect

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Acheteur Vérifié

Published on 18/05/2023 à 13h32 following a purchase from 11/05/2023

A lot of choices and professional quality products

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Response from Wesco Published on 22/05/2023

Hello, we are delighted to read your satisfaction, we thank you for your trust and hope to see you again soon on wesco.fr.

Acheteur Vérifié

Published on 17/05/2023 à 20h37 following a purchase from 10/05/2023

I am always satisfied with WESCO products, the site is easy to use, delivery is quite fast. I regret one thing about the packaging: boxes that are way too big for what they contain... It's a shame because WESCO often emphasizes respect for the environment but does not invest in packaging. The contents of my order could have fit in my mailbox but were packed in a huge box that I could only retrieve in person. It's wasteful...

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Response from Wesco Published on 23/05/2023

Hello and thank you for taking the time to leave a review. The choice of shipping packaging depends on several criteria: number of products and their dimensions, level of fragility... Moreover, we systematically adjust the height of the package according to the contents to avoid any unnecessary air transport. Before being sealed, packages are automatically calibrated by a machine that cuts to the right height. In the case of your order, given the fragility of the creative leisure items, the size of certain papers, and the number of references ordered, we could not opt for a mailbox package. In accordance with our CSR policy, our logistics team is engaged in a process of continuous improvement and regularly reflects on proposing more environmentally friendly packaging solutions. We are therefore looking for the right balance between a solution with the lowest possible carbon impact and one that is sufficiently resistant to protect our products from potential hazards during transport. We sincerely thank you for your loyalty and hope to have the pleasure of seeing you again very soon on www.wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 17/05/2023 à 17h46 following a purchase from 11/05/2023

Beautiful quality products. The colors are perfect. Fast and careful shipping.

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Response from Wesco Published on 22/05/2023

Hello, we are delighted to read your satisfaction, we thank you for your trust and hope to see you again soon on wesco.fr!