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A
Rating: 5 out of 5
Very clear site, fast delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 084 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
I found the navigation a bit clunky.. The delivery was quite fast and I am satisfied.
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A
Rating: 5 out of 5
Great, the products are as described.
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A
Rating: 4 out of 5
Very good site but a little expensive
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A
Rating: 5 out of 5
Effective
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A
Rating: 1 out of 5
Unfortunately, I received a different item than the one ordered…
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Response from Wesco
Hello and thank you for bringing this order preparation error to our attention. Our customer service contacted you 24 hours after you submitted your complaint. We let you follow the procedure proposed by customer service for the exchange to take place. We thank you for your trust and sincerely apologize for the inconvenience caused. We look forward to seeing you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
A lot of choices
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A
Rating: 5 out of 5
conforms to the photo! I highly recommend.
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A
Rating: 3 out of 5
An order arrived after more than 4 months
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A
Rating: 5 out of 5
well-stocked site, and attentive customer service.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 4 out of 5
easy to use
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A
Rating: 5 out of 5
fast shipping, quality products
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A
Rating: 5 out of 5
Very satisfied with my purchase.. conforms to the description.. very robust and solid car.. my son is very happy with his gift
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A
Rating: 5 out of 5
very little delay beyond my expectations
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A
Rating: 5 out of 5
Great and delivered ahead of schedule!
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 1 out of 5
Delivery took way too long, I should have ordered from another site. I give one star because you can't give less.
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Response from Wesco
Hello and thank you for taking the time to leave your review here. We sincerely apologize for this long wait. We fully understand your dissatisfaction, which is why a compensation solution has been proposed to you by our customer service. Your products have now been delivered, and we hope they meet your satisfaction. We hope to see you again soon on our site so that we have a second chance to make a better impression on you. Have a nice day.
A
Rating: 5 out of 5
speed, satisfaction with the product (clever).
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A
Rating: 5 out of 5
Always delivered ahead of schedule. However, the delay is a bit long so you need to plan ahead.
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A
Rating: 5 out of 5
Perfect, thank you!
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A
Rating: 5 out of 5
Very good quality material
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A
Rating: 5 out of 5
impeccable service. Order received quickly.
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A
Rating: 4 out of 5
Very happy with our order. However, the carrier did not want to bring the packages up to the apartment, which is not easy with an 11-month-old baby that you have to leave to go down and fetch the very bulky packages.
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A
Rating: 4 out of 5
Quality items, pleasant site but there are many out-of-stock products which is a bit frustrating
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A
Rating: 5 out of 5
Very ergonomic site, delivery faster than expected
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A
Rating: 4 out of 5
No problem with the order
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A
Rating: 1 out of 5
I did not receive the correct order and customer service is taking its time to respond.
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Response from Wesco
Hello and thank you for your feedback. Our customer service received your complaint on 18/10 and responded to you today (24 hours after your request). The rest of your order is scheduled for delivery today. Therefore, there was no error in the preparation of your order. We hope that the products will meet your satisfaction and that you will come back to our site. Have a nice day.
A
Rating: 5 out of 5
Catalog for professional structure received very quickly
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Very good site
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A
Rating: 4 out of 5
Fast shipping. However, the packaging was disproportionate to the contents of the packages.
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A
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
Waste of time because my cart did not remain in memory
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A
Rating: 5 out of 5
Very satisfied with my order, fast delivery.
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A
Rating: 5 out of 5
Smooth flow, easy to use
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A
Rating: 5 out of 5
Perfect, as a volunteer in a music school, I was looking for exactly this kind of products for little ones. Thank you.
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A
Rating: 5 out of 5
A lot of choices, secure material
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A
Rating: 5 out of 5
PERFECT, CAREFUL PACKAGING, I recommend
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A
Rating: 5 out of 5
Great. I am a childminder and every year I allocate a budget for Wesco for professional equipment to equip myself professionally.
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