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E
Rating: 5 out of 5
Quality material Delivery times respected
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Complete order, which perfectly matches what we ordered. Fast and careful shipping.
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C
Rating: 5 out of 5
very good appropriate package delivery on time
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E
Rating: 1 out of 5
Delivery too long
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the processing of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day
L
Rating: 5 out of 5
everything is perfect
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J
Rating: 4 out of 5
very good but the sending time is too long
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M
Rating: 5 out of 5
Very practical
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C
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Top
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S
Rating: 4 out of 5
Perfect article. However, delivery was long with a delayed order.
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M
Rating: 1 out of 5
Hello, I received a broken order. The chair was in 3 pieces and the pieces were torn apart from each other. I made a complaint to WESCO services.
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Response from Wesco
Hello and thank you for taking the time to inform us of the situation. We are sorry for the delivery issue encountered and we would like to extend our sincerest apologies. Our customer service has received your complaint and is proceeding with the reshipment of a new chair. We thank you in advance for your patience and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day;
E
Rating: 5 out of 5
Fast delivery, material meets expectations
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V
Rating: 5 out of 5
Perfect
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C
Rating: 5 out of 5
Great! The coat rack is very beautiful, in accordance with the description and of good quality.
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E
Rating: 5 out of 5
Very good
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M
Rating: 1 out of 5
Deadline not respected Missed delivery promise on 3 occasions
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Response from Wesco
Hello and thank you for sharing your experience. We sincerely regret that it did not fully satisfy you. After checking, we confirm that your order was indeed delivered within the announced deadlines. However, we are sorry if these deadlines seemed too long to you. We hope you will give us a second chance to provide you with a flawless experience on your next visit. Have a nice day.
B
Rating: 5 out of 5
Extremely long delivery and no information, nor any gesture from the sales service
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S
Rating: 5 out of 5
Very fast shipping and item that matches what was ordered
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A
Rating: 5 out of 5
very good product
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C
Rating: 5 out of 5
top
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C
Rating: 5 out of 5
perfect! I recommend Wesco
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A
Rating: 5 out of 5
Very happy thank you I love it
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A
Rating: 5 out of 5
well received on time and in the right place. Quality scissors that cut very well and are fine as I wanted. It replaces a lost calligraphy scissors. very satisfied
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E
Rating: 5 out of 5
Perfect!
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M
Rating: 4 out of 5
sometimes short dates of food jars satisfying products but delivery sometimes leaves something to be desired
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E
Rating: 5 out of 5
Perfect
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C
Rating: 4 out of 5
Nothing to report
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-
Rating: 5 out of 5
Everything is perfect. Thank you
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E
Rating: 4 out of 5
very good
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L
Rating: 5 out of 5
Wheelbarrows are sturdy and very pretty.
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A
Rating: 5 out of 5
Very well, my little girl immediately appreciated her new toy.
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A
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
I am still waiting for the order
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Response from Wesco
Hello and thank you for your feedback. After checking, your order confirmation indicates a delivery date between January 9 and January 12. We invite you to track your delivery directly on our website: https://www.wesco.fr/tracking/. We hope that once received, the order will bring you complete satisfaction. Have a nice day.
E
Rating: 1 out of 5
Delivery times were not met without prior information.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize for the longer than expected delivery time and fully understand your dissatisfaction. These delays are exceptional and are due to a delay in the shipment of your order. We want to assure you that our teams are doing everything possible to ensure that your order reaches you as soon as possible. We hope that despite this setback, you will give us the opportunity to provide you with a better experience on your next order. Have a nice day.
N
Rating: 5 out of 5
On the other hand, delivery date not respected
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D
Rating: 5 out of 5
Fast delivery and careful packaging. Thank you very much
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N
Rating: 1 out of 5
I canceled the order. Even though the items were marked in stock, I was informed a few days later that the delivery would not take place until the end of January.
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G
Rating: 5 out of 5
Very well
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S
Rating: 1 out of 5
I placed an order on December 18, which I am still waiting for. It's up to me to find my package and where to call the carrier to give instructions! No numbers, how long am I supposed to wait like this?!!!
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sorry for this situation and we would like to extend our sincerest apologies. Our customer service informs us that the carrier should contact you today to arrange the delivery of your order with you. We hope you will give us a second chance to make a better impression on your next order on our site. Have a nice day.
V
Rating: 1 out of 5
Dissatisfied. Order not received for Christmas without being notified
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We hear your dissatisfaction and we would like to extend our sincerest apologies. As indicated in our email of 23/12, an extension of supply times prevented us from delivering to you on time. Our customer service remains at your disposal at 05 49 800 166 if you wish to obtain updated information about your order. We thank you in advance for your patience and we hope that you will give us a second chance to make a better impression on your next order on our site. Have a nice day;