Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 083 published reviews

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2019
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
Very accessible site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2019
easy to use, and fast and compliant delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/12/2019
Fast delivery, nice packaging. Perfect!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2020
Hello, the delivery time slot is too large. Waiting from 10 am to 3 pm! I do not have the correct invoice in the package. I have the invoice of another customer. I will call you tomorrow to get my invoice. Otherwise satisfied with the delivery time and the material. Best regards
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2020
Everything went very well. Very satisfied. I recommend this site!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/12/2019
Very good product. Delivered on the scheduled date
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2020
PERFECT
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/11/2019
Product received 1 month later without being notified of a stock shortage and no reminder to inform of the delivery date. No commercial gesture and after-sales service not reactive
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Response from Wesco
Hello and thank you for your feedback. We apologize for the delivery that was not made according to Wesco's quality commitments. To take your complaint into account, we invite you to contact our customer service by email at [email protected] and send them photos of your product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/12/2019
Quality material
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/12/2019
quite clear and readable.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/11/2019
We were not informed that our order would arrive in 2 packages, which caused us some inconvenience at the post office.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/12/2019
Very good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/11/2019
The rug is absolutely great, and of very nice quality, ideal as soon as the baby crawls until late, as we plan to put it in his room to create a play area, so for the rug, 5 stars. However, the announced delivery times are totally fanciful, 15 days after ordering, without news after a month, we are told that the delivery will finally take two months, and after further exchanges, the rug arrived 6 weeks later.... Too bad.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/12/2019
The product received corresponds exactly to what is proposed on the site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/12/2019
Good, no problems to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2019
Very good site. Fast and careful delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2019
and ahead of the initial date
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/12/2019
The delivery time was not respected as I had to make a complaint. For everything else, there is nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/12/2019
Super products, ordered received quickly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2019
very good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/12/2019
Very good product but it's a shame that shipping costs are not offered. You could save money by sending the order in a much smaller box and offering the shipping costs.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2019
Very short delivery time, very serious site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2019
Pleasant site and easy to find what you are looking for
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/12/2019
Item received not compliant with the order placed. And no response to complaints
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Response from Wesco
Hello and thank you for your feedback. We have taken your request into account and apologize for the error on the product. However, we are waiting to receive the photos of what you received. Please do not hesitate to contact our customer service to process your request.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2019
Everything went very well, the order arrived very quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/12/2019
Delivery within the set deadline... but 2 nuts missing (4 were necessary!!) to fix the bed. I have therefore not yet been able to finalize the assembly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/12/2019
Very professional and elegant packaging. I didn't need gift wrap, my nephew was happy with just the provided box. Arrived 2 days earlier than announced and just in time for the surprise Christmas organized due to train strikes. Thank you Wesco!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
It's great, my granddaughter loves them!! Thank you!!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2019
Delivery in several times even though we checked for a single delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2019
Fast and careful shipping, product compliant, no issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2019
Very good reception of the ordered products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2019
Always good products for our welcome of the little ones!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Very good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/12/2019
Delivery problems.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2019
A bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/12/2019
Order compliant
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