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A
Rating: 5 out of 5
Good quality products, fast delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very easy website to order from.
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A
Rating: 5 out of 5
User-friendly site. Orders are accurate and quality items
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A
Rating: 5 out of 5
Package received without any problem
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A
Rating: 5 out of 5
Perfectly meets my expectations. My little one is delighted!
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A
Rating: 5 out of 5
Nothing to complain about the Wesco site, a wide choice of items that you can't find elsewhere.
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A
Rating: 5 out of 5
Very nice item and fast delivery
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A
Rating: 5 out of 5
I am completely satisfied with the site, the navigation, and the customer service which is very easy to reach and very helpful, thank you!
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A
Rating: 4 out of 5
The delivery person left the package in front of the neighbor's door without coming to our house.
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A
Rating: 5 out of 5
Great site, great product, short deadlines, perfect delivery, nothing to complain about
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A
Rating: 5 out of 5
Superb bibs for kindergarten, low price, quick delivery
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A
Rating: 5 out of 5
Very pleasant site to browse. Wide choice of products.
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A
Rating: 5 out of 5
Simple and effective
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A
Rating: 1 out of 5
I never received the order and the refund is taking a long time...
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Response from Wesco
Hello and thank you for your feedback. We hope you won't hold it against us and we hope to see you again soon on wesco.fr.
A
Rating: 5 out of 5
Friendly phone reception, well informed, for placing orders, payment and delivery time. (very professional, good contact, efficient)
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A
Rating: 4 out of 5
Nothing to report, ordered, shipped and received. The fifth star could perhaps have been given for free shipping... sorry but maybe a bad habit taken with the giant/leader of e-commerce...!
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A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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A
Rating: 5 out of 5
Very satisfied with the order
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A
Rating: 5 out of 5
Delivery and service are correct.
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A
Rating: 4 out of 5
Fast shipping
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A
Rating: 5 out of 5
The items are of quality and the shipment meets my expectations, it’s perfect. I highly recommend this site.
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A
Rating: 5 out of 5
Nothing to report, satisfactory
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A
Rating: 5 out of 5
Great, the kids love it at the MAM; we regularly transform it
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A
Rating: 5 out of 5
Just a downside on the delivery by the carrier Heppner. Delivery window 8am/5pm and phone number 0821------- surcharged to make an appointment.
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A
Rating: 5 out of 5
Perfect !!
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A
Rating: 5 out of 5
Top!
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A
Rating: 5 out of 5
Good site, nothing to say.....
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A
Rating: 5 out of 5
Order received very quickly. Product meets my expectations. Strength and stability assured
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A
Rating: 5 out of 5
Very easy to use
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Top service and delivery!
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A
Rating: 5 out of 5
Super quality!
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A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Easy order on the site, very satisfactory delivery time.
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A
Rating: 1 out of 5
I waited 3 weeks to receive a mat that was not the one I ordered 60/120 instead of 130/130. I therefore refused the package and was told that my case would be processed in 2 weeks. I notice a lack of professionalism. A mistake can happen, but the least you can do is correct it as quickly as possible.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your package, sometimes an error slips in. We hope that our new shipment will meet your satisfaction.
A
Rating: 3 out of 5
Hello, there are missing choices of Kamishibai stories by age group.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes a mishap can compromise our quality standards. We invite you to contact our after-sales service by email: [email protected] to address this issue.
A
Rating: 5 out of 5
Everything went very well. Just one mistake (4 lids arrived when I thought I had ordered two) but it must be me who made the mistake.
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A
Rating: 3 out of 5
Delivery not on time...
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A
Rating: 5 out of 5
The site is very good!
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A
Rating: 4 out of 5
Hello, the only issue with the order is that I chose a delivery date (quite far away). Order placed on September 1st and we requested delivery between September 23rd and 25th, and it was only on the 25th or 26th that we were informed that our order was not ready, which I find really unfortunate! Moreover, the reception with the carrier went very well and they were very friendly. A big negative point for the delay in information regarding the delayed order.
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