Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Responsiveness, quality of products. Short delivery time.
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Ies L'arc-En-Ciel -.
Rating: 5 out of 5
following a purchase from 03/12/2025
Fast, efficient and reliable as always
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Maijan B.
Rating: 5 out of 5
following a purchase from 07/12/2025
perfect!
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Meriem B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very well
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Rose-Aurore D.
Rating: 1 out of 5
following a purchase from 29/11/2025
The delivery system needs to be reviewed
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sorry to hear that the delivery did not meet your expectations and we apologize for the inconvenience caused. In order to better understand the situation and identify areas for improvement, we would need more details regarding the difficulties encountered. We remain at your disposal at 05 49 800 166 to discuss in more detail. We hope to have the opportunity to provide you with a better experience on your next order. Have a nice day.
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Slea Multiaccueil Fontaineminois S.
Rating: 5 out of 5
following a purchase from 02/12/2025
Delivered quickly and as described
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Claire L.
Rating: 5 out of 5
following a purchase from 06/12/2025
I am still very satisfied. The packages arrive within the indicated time. The person I spoke to on the phone was very very kind, well done WESCO! You can order with your eyes closed.
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Vicky C.
Rating: 3 out of 5
following a purchase from 07/12/2025
Fast delivery, however my order was delivered in four packages. Too much packaging, it's a shame.
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Regine P.
Rating: 5 out of 5
following a purchase from 04/12/2025
Very good
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Dominique S.
Rating: 5 out of 5
following a purchase from 05/12/2025
Nothing to say, I am satisfied
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Sabine S.
Rating: 4 out of 5
following a purchase from 05/12/2025
Package arrived well and matches the order.
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Muriel M.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect. Order received in a few days even though we are approaching Christmas and completely compliant.
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Guy L.
Rating: 5 out of 5
following a purchase from 05/12/2025
Fast and efficient delivery. Product meets our expectations
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Christel F.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very unhappy because I did not receive the right packages, and only one, I am waiting to speak to you on the phone for a repair
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Catherine B.
Rating: 5 out of 5
following a purchase from 06/12/2025
Taking into account the quick order
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Stéphanie G.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fast shipping. Game confirms my expectations. Perfect.
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Corinne C.
Rating: 5 out of 5
following a purchase from 07/12/2025
Age-appropriate and well-made
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Yvane R.
Rating: 5 out of 5
following a purchase from 07/12/2025
Delivery on time. Package well wrapped. Items as described.
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Philippe D.
Rating: 1 out of 5
following a purchase from 30/11/2025
We were first surprised by the device's manual which fits on an A4 white sheet in 11 languages; to say the least, it is very brief and written very small... a bit surprising for a product we imagined to be high-end. Then, the electrical adapter did not fit into the back of the device; I had to lower the plug in the column with a screwdriver for the adapter to fit. In the product description on your website, there was supposed to be a remote control to adjust the lights and water flow, but there was no remote control in the package (I checked carefully). But above all: I followed all the installation recommendations (demineralized water, 2 drops of dish soap, etc.); the problem is that the jellyfish always stay at the top of the column, even when manually bringing them down, removing the air bubbles... After a while, small bubbles attach to the jellyfish, and maybe that’s why they stay at the top? Perhaps also the suction and water discharge system is not working properly? In short, we were very much looking forward to this product, but we are very disappointed with its quality.
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Response from Wesco
Hello and thank you for sharing your feedback with us. We hear your dissatisfaction and we would like to extend our sincerest apologies for the inconvenience caused. Our customer service has received your complaint and is proceeding with the exchange of the product. We hope to have the opportunity to see you again in the future on our site to offer you a flawless experience that meets your expectations. Have a nice day.
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Coraline G.
Rating: 5 out of 5
following a purchase from 04/12/2025
Satisfied!
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Marie-Laurence P.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fast delivery. Quality games.
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Isabelle L.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect
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Cecile B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very satisfied with the order
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Elizabete D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very happy with the product and the speed
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Laure Z.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect I recommend.
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Monique B.
Rating: 5 out of 5
following a purchase from 04/12/2025
Products conform to the description, in very good condition.
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Françoise M.
Rating: 3 out of 5
following a purchase from 04/12/2025
The package arrived repackaged by the post because a bottle leaked 3/4. Whose fault is it?
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Isabelle A.
Rating: 5 out of 5
following a purchase from 25/10/2025
I ordered items that were marked as "available" and in reality only part of my order was available, the restocking took a long time and I received the last items after the end of my project
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Dalibert E.
Rating: 4 out of 5
following a purchase from 05/12/2025
I found what I was looking for as Christmas gifts, they arrived as expected yesterday by the postman.
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Pascale L.
Rating: 5 out of 5
following a purchase from 17/10/2025
It's really very good, we are very happy
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Elisabeth B.
Rating: 5 out of 5
following a purchase from 19/11/2025
For my first order, I am very satisfied
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Julie L.
Rating: 4 out of 5
following a purchase from 23/11/2025
Always happy with wesco products even if the multiple deliveries for an order of about ten items complicate distribution in my different nurseries and are really not good for our planet. It would be better to give a more distant date and have the delivery done all at once.
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Alice P.
Rating: 4 out of 5
following a purchase from 03/12/2025
1 star less because they didn't have volume 2 of the purchased book
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Anne-Laure Monzat -Psychologue -.
Rating: 4 out of 5
following a purchase from 05/12/2025
Nothing to say about the speed of shipping and processing, about the help with the order and the quality of the products provided, but on the other hand, the packaging was too fragile and the package arrived with a box widely opened and damaged.
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Amaal H.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very satisfied
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Carolann M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good quality, fast shipping!
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Michele B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Original and smart toys delivered soon in a nice box!
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Aicha R.
Rating: 4 out of 5
following a purchase from 30/11/2025
Happy with my order
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Loïc P.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very well arrived on time
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Odile B.
Rating: 5 out of 5
following a purchase from 03/12/2025
Fast and careful shipping. Item meets my expectations.
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