Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3, 4 and 5 stars

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K
Katia M.
Rating: 4 out of 5
following a purchase from 03/12/2025
Items received well in accordance with their presentation on the site. Only the packaging was poorly sealed at the lid: the tape was along the length but not across the width, the lid could be easily lifted. The contents were piled up and poorly cushioned, heavy on light, a burst packaging but the material was not damaged.
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Brigitte T.
Rating: 5 out of 5
following a purchase from 03/12/2025
No issues to report
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- A.
Rating: 3 out of 5
following a purchase from 21/11/2025
I am missing 2 items from my order. and the response to my email regarding an exchange of goods is nonexistent. However, steps are being taken on your side for the missing items, I am waiting for the follow-up.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We are sorry for the missing items and we would like to extend our sincerest apologies. Our customer service has taken your request into account and is doing what is necessary to provide you with a solution. We thank you in advance for your patience and understanding. We hope you will give us a second chance to make a better impression by returning to our site soon. Have a nice day.
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Adapei-Aria A.
Rating: 5 out of 5
following a purchase from 18/11/2025
correct delivery compliant items
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Mairie De Mas Saintes Puelles -.
Rating: 4 out of 5
following a purchase from 03/12/2025
Delivery a bit longer than usual
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Sophie P.
Rating: 5 out of 5
following a purchase from 12/11/2025
Package delivered on time, matches the visual.
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Caroline M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good, fast, efficient and compliant
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Magali S.
Rating: 4 out of 5
following a purchase from 14/11/2025
We are very pleased with the receipt of the order. Best regards.
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Lud'halvêque L.
Rating: 5 out of 5
following a purchase from 09/10/2025
Reactive and efficient customer service
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Multi Accueil Ccla M.
Rating: 1 out of 5
following a purchase from 24/11/2025
Package sent to the CCLA and not to the multi-reception of Gabarret. 30km
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Véronique B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good products for baby, the toys are of good quality at affordable prices
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Maternelle Pergaud -.
Rating: 5 out of 5
following a purchase from 21/11/2025
Quality material. Fast and careful shipping. Very rich catalog.
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Oceane S.
Rating: 3 out of 5
following a purchase from 03/11/2025
Product received defective and Wesco discharges by saying that the product does not come from them
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Response from Wesco
Hello and thank you for taking the time to leave a review. Your feedback has allowed us to realize that there has been a change of reference with our supplier. We will therefore update the product sheet on our website. In parallel, our customer service has received your complaint and will do what is necessary to resend the product to you. We thank you in advance for your understanding and hope that you will give us a second chance to make a better impression by coming back to see us soon. Have a nice day.
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Zélie P.
Rating: 5 out of 5
following a purchase from 01/12/2025
Order received quickly, unlike last time when I found it took way too long, the item matches but a small negative point on the price which I find a bit expensive for what it is.
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Laurence G.
Rating: 5 out of 5
following a purchase from 02/12/2025
Perfect
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Maud I.
Rating: 1 out of 5
following a purchase from 27/11/2025
Products arrived damaged. No protection on the product boxes and the products are already damaged. Completely disappointed, I will not order again!!
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Response from Wesco
Hello and thank you for taking the time to evaluate your order. We are sorry for the quality issues encountered and we would like to extend our sincerest apologies. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the references, and attaching photos of the affected products)? We hope to regain your trust during your next visit and provide you with a flawless experience. Have a nice day.
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Faiza A.
Rating: 5 out of 5
following a purchase from 02/12/2025
I am very satisfied.
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Michelle M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Beautiful quality. A bit expensive.
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Maelle D.
Rating: 5 out of 5
following a purchase from 19/11/2025
Very good product as for the professional. I recommend.
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Michel C.
Rating: 5 out of 5
following a purchase from 02/12/2025
Nothing to complain about! Package received early and quality content! Thank you!
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Mairie D'etampes -.
Rating: 5 out of 5
following a purchase from 27/11/2025
Very well
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Creche Les Bouilles En Vadrouille -.
Rating: 1 out of 5
following a purchase from 27/11/2025
Hello, we are missing a package
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the missing package and would like to apologize for this inconvenience. After checking on our side, we inform you that the missing package is scheduled for delivery today. We thank you in advance for your patience and remain at your disposal at 05 49 800 166 if needed. We look forward to seeing you again soon on wesco.fr. Have a nice day.
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Andre R.
Rating: 5 out of 5
following a purchase from 28/11/2025
good store
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Mairie De Romorantin -.
Rating: 1 out of 5
following a purchase from 27/11/2025
Hello We were delivered to the Town Hall address and not to the delivery address!! Have a nice day
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Sylvie K.
Rating: 5 out of 5
following a purchase from 28/11/2025
First order and complaint in progress...
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry that your first experience on our site was not fully satisfactory and we ask you to please accept our apologies. Your complaint has been taken care of today by our customer service. We hope to have the opportunity to offer you an experience that meets your expectations soon. Have a nice day.
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Claude K.
Rating: 4 out of 5
following a purchase from 02/12/2025
The purchase went well for cardboard bricks to assemble. However, the packaging of the parcel was crushed on one corner and some bricks were damaged
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Multi Accueil -.
Rating: 5 out of 5
following a purchase from 19/11/2025
compliant products and of good quality
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Monserra J.
Rating: 5 out of 5
following a purchase from 28/11/2025
Excellent quality
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Fatima B.
Rating: 5 out of 5
following a purchase from 12/11/2025
Very disappointed with the delivery hours 8am to 6pm, we have to wait. Moreover, an item delivered in two parts. Not very well received on the phone.
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Ecole Maternelle Le Petit Poucet -.
Rating: 4 out of 5
following a purchase from 24/11/2025
Fast processing and compliant delivery
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Annick M.
Rating: 5 out of 5
following a purchase from 29/11/2025
Fast delivery and very good item
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Christelle D.
Rating: 5 out of 5
following a purchase from 29/11/2025
Meets my expectations
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Brigitte M.
Rating: 5 out of 5
following a purchase from 30/11/2025
Top packaging and deadline maintained
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Pascale B.
Rating: 5 out of 5
following a purchase from 30/11/2025
Delighted with my purchase that I received quickly. It's a 2-in-1 duvet fitted sheet in 60x120. In the item description, you should specify that the duvet is removable with a zipper closure. It's an important detail and for me, it was a real plus. Thank you for the quality of your product.
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Xavier G.
Rating: 5 out of 5
following a purchase from 14/11/2025
Meets expectations.
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Stéphanie R.
Rating: 5 out of 5
following a purchase from 26/11/2025
simple effective and fast
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Yvelise T.
Rating: 5 out of 5
following a purchase from 26/11/2025
Very good product
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Ecole Gerbert -.
Rating: 5 out of 5
following a purchase from 26/11/2025
Very good!
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Valérie R.
Rating: 5 out of 5
following a purchase from 28/11/2025
Delivery earlier than expected and information on the tracking of my order, it's perfect.
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Véronique E.
Rating: 5 out of 5
following a purchase from 28/11/2025
very functional stools. Great for classroom use
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