Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3, 4 and 5 stars

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M
Multi-Accueil De Monségur M.
Rating: 1 out of 5
following a purchase from 24/07/2026
An item was damaged upon receipt
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Response from Wesco
Hello,

We sincerely regret this incident and are sorry that one of your items arrived damaged.
We inform you that a personalized response has been provided by our after-sales service to resolve this situation as quickly as possible.
If you have any further details or documents to send us, you can at any time complete your file via our online form: https://www.wesco.fr/requests/request/search.

Have a nice day
S
Sivom De L'estuaire -.
Rating: 5 out of 5
following a purchase from 04/08/2026
very good
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M
Multi Accueil Cigo Zorn -.
Rating: 4 out of 5
following a purchase from 29/07/2026
fast delivery
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M
Multi Accueil Pom Canaille -.
Rating: 3 out of 5
following a purchase from 30/07/2026
good delivery but no consideration of additional delivery information regarding the reopening date
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Response from Wesco
Hello,

Thank you for your feedback regarding the quality of your delivery.
We sincerely apologize for this lack of coordination. We regret that the carrier was unable to take into account the reopening date that you had indeed provided at the time of your order.

Your comments are immediately forwarded to our transport service to prevent this kind of oversight from happening again with our providers.

Have a nice day
R
Rpi Notre-Dame Livré Mecé -.
Rating: 5 out of 5
following a purchase from 16/07/2026
Good responsiveness and communication regarding delivery conditions. Deadline respected.
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F
Florence C.
Rating: 5 out of 5
following a purchase from 27/08/2026
Impeccable articles
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E
Ecole Les Primevères -.
Rating: 4 out of 5
following a purchase from 02/07/2026
The equipment arrived slightly damaged. I will make a complaint.
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M
Mélanie S.
Rating: 5 out of 5
following a purchase from 23/08/2026
Fast delivery, package well wrapped
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C
College Genevieve De Gaulle Anthonioz -.
Rating: 5 out of 5
following a purchase from 08/07/2026
Fast and good products.
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M
Micro Crèche Les Coccinelles -.
Rating: 5 out of 5
following a purchase from 27/07/2026
product security issue
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C
Catherine H.
Rating: 5 out of 5
following a purchase from 31/07/2026
VERY GOOD
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Ogec Emmanuel D'alzon -.
Rating: 5 out of 5
following a purchase from 21/07/2026
RAS
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L
Laep -.
Rating: 5 out of 5
following a purchase from 27/07/2026
Item conforms to our expectations and delivered on time. Thank you
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C
Creche Les Poussins L.
Rating: 5 out of 5
following a purchase from 23/07/2026
Perfect thank you
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C
Crèche Les Lutins -.
Rating: 1 out of 5
following a purchase from 23/07/2026
Incomplete order delivered outside without notice
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Response from Wesco
Hello,

We acknowledge your report regarding the delivery conditions of your order and the apparent absence of certain items.
However, after verification, our information indicates that the entirety of the packages comprising your order has indeed been delivered to you.
If, after checking the contents of all your packages, some products are still missing, we invite you to contact us immediately via the complaint form: https://www.wesco.fr/requests/request/search

Have a nice day
E
Ecole Ste Jeanne Elisabeth -.
Rating: 1 out of 5
following a purchase from 08/07/2026
My package has still not been delivered since 08/24 and was supposed to be represented on 08/28 but supposedly not delivered because the road is inaccessible whereas our road is clear
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Response from Wesco
Hello,

We sincerely regret this delay as well as the inconvenience caused by this unsuccessful delivery attempt.
Following your message, our customer service immediately contacted the carrier to assess the situation. The road being quite passable, the instruction has been given and the delivery of your package is now scheduled for this Monday.

Have a nice day
M
Mairie De Commentry -.
Rating: 5 out of 5
following a purchase from 03/07/2026
perfect smooth
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C
Crèche Les Blés En Herbe -.
Rating: 5 out of 5
following a purchase from 09/06/2026
Always a pleasure to receive items from Wesco, a guarantee of quality and the delivery service is great.
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C
Creche Les Ptits Dauphins C.
Rating: 4 out of 5
following a purchase from 24/08/2026
The carpets are in accordance with the order
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C
Communaute De Communes -.
Rating: 5 out of 5
following a purchase from 20/08/2026
fast delivery
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M
Maryline S.
Rating: 5 out of 5
following a purchase from 25/08/2026
Fast delivery
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C
Christelle H.
Rating: 5 out of 5
following a purchase from 18/08/2026
Everything went very well
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E
Elodie B.
Rating: 5 out of 5
following a purchase from 24/08/2026
Fast delivery, quality product, instructions not very clear
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F
Floriane C.
Rating: 5 out of 5
following a purchase from 20/07/2026
good quality material and fast delivery
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- L.
Rating: 5 out of 5
following a purchase from 19/08/2026
Everything is ok
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K
Karine D.
Rating: 5 out of 5
following a purchase from 16/08/2026
Fast and very good material
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Mairie De Saint Didier Sur Chalaronne -.
Rating: 5 out of 5
following a purchase from 14/08/2026
Deadlines respected and material in accordance with the description.
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É
Élodie J.
Rating: 5 out of 5
following a purchase from 18/08/2026
Very good purchase
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Anita M.
Rating: 5 out of 5
following a purchase from 19/08/2026
excellent
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Nathalie L.
Rating: 5 out of 5
following a purchase from 18/08/2026
Very beautiful quality product and very quiet. Satisfied with my purchase.
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D
Doriane W.
Rating: 5 out of 5
following a purchase from 13/08/2026
Fast delivery Very good product Very happy with my order
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Pascale S.
Rating: 5 out of 5
following a purchase from 13/08/2026
perfect
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Martine D.
Rating: 5 out of 5
following a purchase from 18/08/2026
Nothing to report, perfect
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S
Service Enfance Jeunesse -.
Rating: 3 out of 5
following a purchase from 12/08/2026
Speed efficiency, but difficulty in managing orders and especially little attention to long-time customers, it's a shame
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Response from Wesco
Hello,

Thank you for your feedback and we are pleased to know that you appreciated the speed and efficiency of our services.
However, we are sorry that you feel a lack of attention as a former client. The loyalty of our customers is essential for a small business like ours, and we are committed to providing an impeccable experience to everyone.
To help us better understand the difficulties encountered in managing your orders and your expectations, could you provide us with more details by writing directly to [email protected]? Your observations will be forwarded to the relevant teams to improve our services.

Have a nice day
C
Carcajou -.
Rating: 5 out of 5
following a purchase from 06/08/2026
Package received on time
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O
Ogec La Malgrange -.
Rating: 3 out of 5
following a purchase from 10/07/2026
Delivery problem with HEPNER despite 2 calls to your services.
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Response from Wesco
Hello,

We sincerely regret the difficulties encountered during your delivery with the carrier, as well as the discomfort generated despite your calls to our teams.
Please know that your feedback regarding this provider has been directly forwarded to our transport service.
We hope that despite this inconvenience you will trust Wesco again.

Have a nice day
N
Natacha N.
Rating: 5 out of 5
following a purchase from 12/08/2026
Very fast shipping. And super quality bunk bed
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C
Catherine P.
Rating: 4 out of 5
following a purchase from 11/08/2026
The carrier is good but I haven't tested it on the one-year-old baby it is intended for.
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Catarina H.
Rating: 5 out of 5
following a purchase from 13/08/2026
Always quality products and deadlines respected.
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M
Marie Line B.
Rating: 5 out of 5
following a purchase from 18/08/2026
I am a childminder, these are firm mattresses, adjusted to fit the small beds perfectly. I plan to buy some for the other beds little by little.
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