Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Hello and thank you for taking the time to leave a review. We are sorry that the package arrived in poor condition and we would like to extend our sincerest apologies. As soon as the product is returned, our customer service will be able to process its refund. We thank you in advance for your understanding and hope to have the opportunity to offer you a better experience on your next order. Have a nice day.
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Cyril B.
Rating: 5 out of 5
following a purchase from 11/09/2025
Perfect
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Crèche Luna Banana -.
Rating: 1 out of 5
following a purchase from 25/08/2025
a part of the order has disappeared
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Laurie L.
Rating: 4 out of 5
following a purchase from 07/09/2025
Compliant and of quality
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Samantha D.
Rating: 5 out of 5
following a purchase from 09/09/2025
I am a childminder... The site is very secure and the material sold is really of very good quality... expensive but the quality is there
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Michéle R.
Rating: 5 out of 5
following a purchase from 06/09/2025
Very happy I only want Cheeks
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Dominique D.
Rating: 5 out of 5
following a purchase from 05/09/2025
Quality products, wide range of choices
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- M.
Rating: 5 out of 5
following a purchase from 29/08/2025
I am missing an item and it is not referenced as remaining to be delivered on the delivery note.
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Response from Wesco
Hello and thank you for taking the time to leave a review. Your file is currently being processed by our customer service department, and we thank you in advance for your availability during the upcoming exchanges. We hope that the rest of your order brings you complete satisfaction and that we will have the pleasure of seeing you again soon on our site. Have a nice day.
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Centre Social Villejean Ker Yann -.
Rating: 4 out of 5
following a purchase from 02/09/2025
Very well
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Sandrine N.
Rating: 4 out of 5
following a purchase from 30/07/2025
ras
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Nadine M.
Rating: 5 out of 5
following a purchase from 02/09/2025
Quality and durable product
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Creche Madiba -.
Rating: 5 out of 5
following a purchase from 02/09/2025
very reactive and fast delivery
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Les Camazous -.
Rating: 3 out of 5
following a purchase from 05/09/2025
Package thrown from the truck without caution.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We sincerely apologize as the delivery service did not meet our quality commitments. We have forwarded your feedback to our logistics department so that necessary actions can be taken with the concerned carrier. We hope that the received products meet your satisfaction and that we will have the pleasure of welcoming you back to our site soon. Have a nice day.
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Othon L.
Rating: 5 out of 5
following a purchase from 26/08/2025
The material matches the description. Delivery within the deadlines. Responsive customer service.
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Jennifer Y.
Rating: 1 out of 5
following a purchase from 03/09/2025
hello I received the acorns half were broken
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the quality issue encountered and we sincerely apologize. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant reference, and attaching a photo of the damaged product). We thank you in advance for this information and hope to provide you with a flawless experience on your next order. Have a nice day.
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Muriel L.
Rating: 5 out of 5
following a purchase from 04/09/2025
A bit long delay for shipping
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Béatrice F.
Rating: 5 out of 5
following a purchase from 02/09/2025
Quality articles, despite a slightly high price I recommend.
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Micro-Crèche Ainsi Font Fontaine -.
Rating: 5 out of 5
following a purchase from 05/09/2025
Package received quickly. In good condition.
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Christel P.
Rating: 5 out of 5
following a purchase from 02/09/2025
I place different orders once a year. When the delivery is not complete, I am well informed. I requested my quotes in July this year during the sales, I had to wait because the deadlines for the quotes were short and did not correspond to my administration to see if any modifications can be made.
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Laura H.
Rating: 5 out of 5
following a purchase from 31/08/2025
Quality doll, thank you!
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Mairie Ploemeur -.
Rating: 3 out of 5
following a purchase from 28/08/2025
Damaged furniture, an incomplete set of wheels
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Response from Wesco
Hello and thank you for taking the time to inform us of the situation by leaving a review. We sincerely apologize for the inconveniences encountered. To provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant references, and attaching photos of the damaged products). We thank you in advance for your cooperation and hope to have the opportunity to offer you a fully satisfactory experience during your next visit to our site. Have a nice day.
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Nathalie C.
Rating: 5 out of 5
following a purchase from 08/09/2025
Perfect
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Nathalie H.
Rating: 5 out of 5
following a purchase from 04/09/2025
Very good quality items that I'm sure will last over time!
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Aurore N.
Rating: 5 out of 5
following a purchase from 31/08/2025
Very well
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Clémence M.
Rating: 4 out of 5
following a purchase from 29/08/2025
I am satisfied with my order. Ordering from Wesco is a true guarantee of quality. The box was, however, oversized, without additional protection. I would have liked the products not to 'move around' so much in the box. Fortunately, the different stainless steel elements were not scratched.
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Halte Garderie Les Petits Loups -.
Rating: 5 out of 5
following a purchase from 02/09/2025
very good, fast delivery
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Linda L.
Rating: 5 out of 5
following a purchase from 04/09/2025
Quality and seriousness
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Pirouette-Cacahuète -.
Rating: 5 out of 5
following a purchase from 29/04/2025
Compliant material and after-sales service available
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Pointel F.
Rating: 5 out of 5
following a purchase from 04/09/2025
corresponds to the order
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Marie-Aude A.
Rating: 5 out of 5
following a purchase from 01/09/2025
delivery respected. products conform to the request.
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École Jc Bord -.
Rating: 5 out of 5
following a purchase from 01/09/2025
Quality and speed of shipping
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Commune Terres De Bord -.
Rating: 5 out of 5
following a purchase from 04/09/2025
perfect
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Sandrine M.
Rating: 3 out of 5
following a purchase from 01/09/2025
The product seems very fragile as the elements come apart during handling, and also, upon receiving my order, one of the weighted feet is missing.
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Response from Wesco
Hello and thank you for sharing the situation with us. We sincerely apologize for the quality of the product that did not meet our commitments. To provide you with a solution, we invite you to write to us at [email protected] (reminding us of your order number, the relevant reference, and attaching a photo of the non-compliant product). We thank you in advance for these details and hope to regain your trust during your next order on our site. Have a nice day.
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Isabelle B.
Rating: 4 out of 5
following a purchase from 29/08/2025
Satisfied with my order
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La Mam L'étoile D.
Rating: 1 out of 5
following a purchase from 01/09/2025
We ordered 2 mattresses for our MaM and we only received 1 out of 2. And 0 response from them so far...
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Response from Wesco
Hello and thank you for taking the time to share your feedback on your experience. We sincerely apologize for the incomplete delivery of your order and fully understand your disappointment. Our customer service is currently in the process of resending the missing mattress. We thank you for your patience and hope that you will give us a second chance to make a better impression on your next order. Have a nice day.
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Sandrine S.
Rating: 5 out of 5
following a purchase from 03/09/2025
Delighted with my order!
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Chloé M.
Rating: 5 out of 5
following a purchase from 30/08/2025
Perfect
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Stéphanie M.
Rating: 3 out of 5
following a purchase from 03/09/2025
Products conform but slow delivery.
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Response from Wesco
Hello and thank you for taking the time to leave a review. After checking, your package was indeed delivered within the announced deadlines at the time of your order confirmation. We hope that despite this wait, your items bring you satisfaction and that we will have the opportunity to offer you a more satisfying experience on your next order on our site. Have a nice day.
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Stéphanie N.
Rating: 5 out of 5
following a purchase from 31/08/2025
quality product, delivery faster than expected.
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Cabinet D'orthophonie -.
Rating: 3 out of 5
following a purchase from 21/08/2025
Delivery deadlines not respected. Explanation notice for the very poorly made straps. Product arrived packed just in a large plastic bag, not even in a cardboard box.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the failure to meet the delivery deadline and fully understand your dissatisfaction. Your feedback regarding the assembly of the straps has been forwarded to our design team. We hope that the deck chair will still bring you satisfaction in use and we look forward to seeing you again on your next order. Have a nice day.
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