Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
WESCO site 5 *, (this is not the case for the carrier, package received with 1 item missing. Disappeared between Wesco and my home.. despite the 'reinforced package' by the carrier following an incident during their handling.
Translated reviews
M
Margaux B.
Rating: 5 out of 5
following a purchase from 06/11/2024
Delivery a bit long but otherwise perfect as always.
Translated reviews
C
Catherine M.
Rating: 5 out of 5
following a purchase from 13/11/2024
Complete site
Translated reviews
C
Celine F.
Rating: 1 out of 5
following a purchase from 01/11/2024
The delivery person signed for me, otherwise I did not receive the package
Translated reviews
Response from Wesco
Hello and thank you for taking the time to inform us of the situation by leaving a review. Our customer service has received your complaint and is following up to provide you with a solution as soon as possible. We apologize and hope to count on your understanding for this situation that is beyond our control. Have a nice day.
M
Murielle L.
Rating: 1 out of 5
following a purchase from 11/11/2024
After 2 weeks of waiting, my order was canceled, without any comments from Wesco, disappointing
Translated reviews
Response from Wesco
Hello and thank you for sharing your experience by leaving a review. You were notified by email on November 21 of the unavailability of the product and consequently the cancellation of your order. We sincerely apologize for this situation and fully understand your disappointment. This reference has been removed by the supplier, and we will no longer offer it for sale. However, on our site, you will find other models of activity tables with a similar educational interest (ref 67152171 for example). We hope you will give us a second chance to make a better impression by returning to our site soon. Have a nice day.
S
Stephanie F.
Rating: 5 out of 5
following a purchase from 06/11/2024
A well-developed site for children and good materials. A site that is also serious and attentive to customers.
Translated reviews
V
Ville De Cherbourg En Cotentin -.
Rating: 3 out of 5
following a purchase from 08/11/2024
Hello, We placed an order on November 8 and despite a scheduled delivery date of the 18th, we are still waiting. Thank you Best regards
Translated reviews
Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the delay directly related to our delivery service provider. They should contact you shortly to schedule the delivery. We are sorry for this inconvenience and hope to count on your understanding towards us. We hope you will renew your trust by returning next time to our site. Have a nice day.
M
Médiathèque Intercommunale D'etival -.
Rating: 5 out of 5
following a purchase from 07/11/2024
Well-structured site. Products well described.
Translated reviews
J
Jessica R.
Rating: 5 out of 5
following a purchase from 24/10/2024
Very professional site
Translated reviews
M
Mireille V.
Rating: 5 out of 5
following a purchase from 12/11/2024
A lot of choices. Easy navigation
Translated reviews
E
Elodie H.
Rating: 5 out of 5
following a purchase from 12/11/2024
Top, conforms to the description
Translated reviews
A
Anne-Sophie P.
Rating: 3 out of 5
following a purchase from 07/11/2024
Difficult order to place and long delivery
Translated reviews
Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the delivery delay which was longer than that announced in your order confirmation. Regarding your shopping experience on our site and particularly the ordering process, we remain at your disposal for any difficulties encountered. You can share your feedback with us at [email protected]. We hope to have the pleasure of seeing you again next time on wesco.fr. Have a nice day.
M
Marie-Chantal W.
Rating: 5 out of 5
following a purchase from 04/11/2024
Former teacher, and therefore knowing the Wesco brand, I ordered from this site without hesitation as a 'grandma' this time. I am very satisfied with my choice.
Translated reviews
S
Sylvia L.
Rating: 5 out of 5
following a purchase from 10/11/2024
the site is perfect
Translated reviews
L
Léna V.
Rating: 5 out of 5
following a purchase from 08/11/2024
Very reliable site and very fast delivery... nothing to say, it's perfect
Translated reviews
Y
Yolande C.
Rating: 5 out of 5
following a purchase from 03/11/2024
Perfect, delivery time respected. Packaging was great.
Translated reviews
C
Catherine B.
Rating: 5 out of 5
following a purchase from 04/11/2024
site, delivery, serious
Translated reviews
M
Mathilde B.
Rating: 5 out of 5
following a purchase from 07/11/2024
Reliable site, quality product, delivery on time as estimated.
Translated reviews
M
Marie Pascale S.
Rating: 5 out of 5
following a purchase from 10/11/2024
First order and very satisfied....solid packaging.....products that will be tested at Christmas by the little children!!!
Translated reviews
E
Ecole Maternelle -.
Rating: 5 out of 5
following a purchase from 16/10/2024
Good quality products overall except for one defective item, the pebble lamp from the kit.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to evaluate your order. We sincerely apologize for the quality issue encountered with one of the products. We invite you to write to us at [email protected] (specifying your order number, the problem encountered along with a photo of the product). Our customer service team will do what is necessary to provide you with a solution. We thank you for your trust and hope to have the pleasure of seeing you again soon on our site. Have a nice day.
P
Patricia S.
Rating: 5 out of 5
following a purchase from 09/11/2024
Always a lot of choices, clean and healthy materials of great quality! Delivery was fine... I really recommend this site!
Translated reviews
G
Gribouille Et Gribouillis -.
Rating: 5 out of 5
following a purchase from 18/10/2024
Deadlines respected. Contact and response to questions very quick...
Translated reviews
M
Marie A.
Rating: 4 out of 5
following a purchase from 07/11/2024
TOP QUALITY PRODUCT. Easy access and ordering on the site with your account. Quick contact with customer service by email. TOO BAD YOU NEED THE SHIPPING EMAIL OF THE PRODUCT TO ACCESS THE PACKAGE TRACKING.
Translated reviews
Response from Wesco
Hello, thank you for taking the time to evaluate your shopping experience on our site. You can track your order in several ways: - from the order confirmation email by clicking on "track my package" - directly from our site: https://www.wesco.fr/tracking/ - from your personal space, in the "my orders" section. See you soon on our site, Have a nice day.
-
- E.
Rating: 5 out of 5
following a purchase from 07/11/2024
Very good, impeccable service, careful and attentive. I recommend!
Translated reviews
F
Fabienne B.
Rating: 5 out of 5
following a purchase from 07/11/2024
Very good, meets my expectations, I recommend!
Translated reviews
C
Coralie C.
Rating: 5 out of 5
following a purchase from 05/11/2024
An easy-to-use site
Translated reviews
S
Sophie M.
Rating: 3 out of 5
following a purchase from 01/11/2024
Bib with pulled threads. Send complaint email. No return.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to evaluate your order. We sincerely apologize for the quality defect on the bibs. Our customer service has taken your complaint into account and is doing what is necessary to send you new compliant bibs. We hope to count on your understanding and have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
L
Liberté Couleurs -.
Rating: 5 out of 5
following a purchase from 05/11/2024
Products well received and very well protected
Translated reviews
T
Terre Ludique -.
Rating: 5 out of 5
following a purchase from 12/11/2024
Quality games, second purchase and we are very happy with the products.
Translated reviews
T
Tony M.
Rating: 1 out of 5
following a purchase from 30/10/2024
The package was never delivered. I had to contact customer service 3 times to follow up on the order. And to this day it has been followed up but no delivery information, no date or anything has been provided to me. Thank you Wesco.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your experience with us. We are sincerely sorry for this situation and we offer you our deepest apologies. Your order will be shipped from our warehouse at the beginning of next week. We thank you in advance for your understanding and patience towards us. We hope you will give us a second chance to make a better impression when you return to our site next time. Have a nice day.
Y
Yann N.
Rating: 5 out of 5
following a purchase from 08/11/2024
All good!
Translated reviews
M
Marion M.
Rating: 5 out of 5
following a purchase from 28/10/2024
It is perfect
Translated reviews
P
Prevoteau K.
Rating: 4 out of 5
following a purchase from 24/10/2024
Received very quickly
Translated reviews
M
Mairie De Feignies -.
Rating: 5 out of 5
following a purchase from 30/10/2024
Simple search, product sheets well detailed
Translated reviews
A
Amélie L.
Rating: 5 out of 5
following a purchase from 28/10/2024
Correct handling
Translated reviews
F
Florence M.
Rating: 5 out of 5
following a purchase from 04/11/2024
Nothing to report, easy access order. Everything is simple and quick.
Translated reviews
L
Lydie F.
Rating: 3 out of 5
following a purchase from 31/10/2024
Delivery was very late, photo gives the impression of larger objects than reality
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sorry to hear that your order did not meet your expectations. To provide you with a solution, we invite you to make a complaint via the following form: https://www.wesco.fr/savreclamation. Our customer service will follow up to process your request. We hope you will give us a second chance to make a better impression during your next visit to our site. Have a nice day.
G
Gwen A.
Rating: 5 out of 5
following a purchase from 30/10/2024
Order dispatched and received quickly
Translated reviews
D
Delphine T.
Rating: 5 out of 5
following a purchase from 31/10/2024
fast, all ordered items are delivered. Total trust in the professionalism of the WESCO teams.
Translated reviews
C
Ccas De Persan-Pre C.
Rating: 5 out of 5
following a purchase from 28/10/2024
Very good visibility
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Italiano 
Deutsch 
Nederlands 