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J
Rating: 5 out of 5
Intuitive site, well-presented products. Delivery on time.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very good customer service
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A
Rating: 5 out of 5
Received on time
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R
Rating: 5 out of 5
Very interesting price for equal quality. Delivery fees more than reasonable!
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M
Rating: 5 out of 5
As usual, top service
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V
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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S
Rating: 3 out of 5
I find that the shipping times are too long. The items are available and we wait 15 days to receive them. Too bad
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V
Rating: 5 out of 5
Very good careful service
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M
Rating: 5 out of 5
Fast as usual
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H
Rating: 4 out of 5
Products available and delivered quite quickly
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C
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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L
Rating: 1 out of 5
I still haven't received the order and I'm being asked to give a review?
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Response from Wesco
Hello, we are sorry for this situation and we sincerely apologize. Your order experienced a routing error with the carrier, which caused its blockage and a delay in delivery. Customer service is currently underway and our teams are doing their best to resolve the situation as quickly as possible. We hope you will give us a second chance to make a better impression by returning to our site next time. Have a nice day.
M
Rating: 5 out of 5
Speed of delivery
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L
Rating: 3 out of 5
The images/photos with people using them do not reflect the actual size of the ball. For me, they do not match. I expected each ball to be one size larger. Otherwise, the ball itself is good.
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C
Rating: 4 out of 5
not easy to navigate from one page to another
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#
Rating: 4 out of 5
simple and efficient, quote done in one click, quick order (much simpler than the administrative burdens of local authorities to place an order)
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C
Rating: 5 out of 5
Easy to use site, correct delivery times.
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C
Rating: 5 out of 5
very good
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E
Rating: 5 out of 5
Good order tracking, fast and reliable delivery.
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C
Rating: 5 out of 5
Fast delivery and product as described
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M
Rating: 5 out of 5
very readable and intuitive. A small downside regarding the very plastic-wrapped packaging of the dolls and insects.
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L
Rating: 5 out of 5
Good site, Reliable
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J
Rating: 5 out of 5
Very happy, product meets my expectations
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A
Rating: 5 out of 5
Very good
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D
Rating: 5 out of 5
Very good references
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C
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Good quality products, fast delivery. However, some prices are really too high for a childminder.
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T
Rating: 5 out of 5
Perfect delivery.
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E
Rating: 4 out of 5
Not enough information about the shipment and delays.
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H
Rating: 5 out of 5
Quality toys. We are very satisfied with the thick wooden puzzles and therefore solid.
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M
Rating: 5 out of 5
Deadline respected. Delivery in a quality box. Nice item..
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R
Rating: 3 out of 5
Good products, friendly customer service staff, but shipping times are way, way too long!!!
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Y
Rating: 5 out of 5
Excellent information for locating the package
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K
Rating: 1 out of 5
EXTRAordinary material. Delivery: long and in a box 8 times too big. Ecological?
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Response from Wesco
Hello and thank you for taking the time to leave a review. We take your comment regarding the size of the shipping box into account. This concrete example has just been forwarded to the relevant services to explore possibilities for improvement. We thank you for your loyalty and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
C
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Wonderful and of quality
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A
Rating: 5 out of 5
Very easy navigation, fast delivery in excellent condition. Very good
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C
Rating: 4 out of 5
A lot of material on the site so the order takes a long time to make. But very positive because there is a lot of choice!!!!!
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Response from Wesco
Hello and thank you for your positive review. To facilitate your next visit, feel free to use the search bar at the top of the site or click on 'Order by reference' or browse our different categories (Furniture and Decor, Childcare, Games and Toys...). We thank you for your loyalty and trust. We look forward to seeing you again soon on wesco.fr. Have a nice day.
I
Rating: 5 out of 5
Hello, I am very satisfied with the nursing pillow and the music box of very good quality. I use the nursing pillow for my son who has cerebral palsy.
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