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P
Rating: 5 out of 5
Meets my expectations for durability
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3, 4 and 5 stars
Reset filtersI
Rating: 3 out of 5
Good Wesco product but big delivery problem!! Exorbitant price for a poor service
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Response from Wesco
Hello and thank you for taking the time to share your feedback despite your completely legitimate dissatisfaction in this case. We sincerely apologize as the chosen delivery method did not live up to its promises. This situation should not have occurred, so we are informing our logistics service to ensure that the necessary actions are taken with the carrier in question. Meanwhile, our customer service will get back in touch with you to offer a refund of the shipping costs. This delivery problem is independent of our will as it is related to the carrier's commitments that were not respected. Thus, we hope to count on your understanding towards us. We look forward to seeing you again soon on wesco.fr, and we wish you a very nice day.
J
Rating: 5 out of 5
Smooth navigation.
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A
Rating: 5 out of 5
Fast quality games.
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B
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
No surprises. Just the cart that bugs with the phone
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P
Rating: 5 out of 5
Fairly quick reception. Quality products
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E
Rating: 5 out of 5
Easy and wide choice
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M
Rating: 5 out of 5
Very good site, maybe a bit expensive for small budgets
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F
Rating: 5 out of 5
Good site, fast shipping
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M
Rating: 4 out of 5
Correct order and conforms to the description
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F
Rating: 4 out of 5
Careful shipping
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M
Rating: 5 out of 5
NO COMPLAINTS
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C
Rating: 4 out of 5
Order conforms to my expectations.
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J
Rating: 5 out of 5
Nothing to say about the quality of each product I order. What a shame that your prices are increasing so much. You are already expensive to begin with, but this is really a big increase. I ordered over 1000 euros from you in a year and you are really stingy with promo codes. Fortunately, it is quality.
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S
Rating: 5 out of 5
Perfect in every way, both the order and the delivery
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-
Rating: 5 out of 5
Fast delivery and easy-to-use site. Too bad the furniture is a bit expensive
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J
Rating: 5 out of 5
Impeccable service and delivered ahead of schedule!
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T
Rating: 5 out of 5
Very good, I chose this reputable brand to avoid any unpleasant surprises. Highly recommended
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M
Rating: 5 out of 5
Discovered while researching, this site seems very serious and the proposed items are of good quality
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C
Rating: 5 out of 5
Perfect and accommodating delivery person. Order without surprises: Very good. Navigation on the site is not always very simple for ordering or correcting a quantity!
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B
Rating: 5 out of 5
Wesco site: very good
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-
Rating: 4 out of 5
It is a pity that the delivery company left the package in front of the door. Fortunately, we found it the next day, but it could have been stolen.
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E
Rating: 5 out of 5
Excellent site, very practical.
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B
Rating: 5 out of 5
Very satisfied with the service and the site allows for easy navigation to consult and order.
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D
Rating: 5 out of 5
Easy navigation, wide choice of products, prices a bit high but of very good quality. I recommend
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L
Rating: 5 out of 5
As expected
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L
Rating: 5 out of 5
Very good, fast and compliant delivery
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C
Rating: 5 out of 5
Super fast shipping, top quality for a first order, I loved the site, I will order again, thank you
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C
Rating: 5 out of 5
Overall everything is correct. A bit of delay in delivery compared to the desired date due to stock shortages.
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C
Rating: 5 out of 5
Package delivered on time and in very good condition
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S
Rating: 5 out of 5
Simple, effective, and of good quality
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V
Rating: 5 out of 5
Very satisfied with the delivery
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D
Rating: 5 out of 5
Perfect considering they are becoming increasingly rare in stores
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N
Rating: 5 out of 5
I love this site, even if the prices are high, the material is of good quality
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A
Rating: 5 out of 5
Everything is perfect.
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M
Rating: 3 out of 5
Some items are missing in one of the articles. I have had to call customer service for various reasons for several orders. I think the quality is no longer the same as before on some items... too bad.
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sincerely sorry for the problem encountered, our customer service has taken your complaint into account and is doing what is necessary to resend the missing parts to you. We regret that your trust in Wesco is diminishing with each order and we want to reassure you about our quality and safety standards, which we remain uncompromising on. We sincerely apologize again and hope you will give us a second chance to make a better impression by visiting us again soon at wesco.fr. Have a nice day.
C
Rating: 4 out of 5
Very good materials, fast delivery. Just the sensory tiles are really small despite the measurements, the photo is not representative.
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L
Rating: 5 out of 5
very complete and easy to use
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C
Rating: 5 out of 5
Perfect from start to finish!
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