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N
Rating: 5 out of 5
Fast delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very good site easy to use.
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F
Rating: 3 out of 5
I am waiting for a response regarding my order. I have an item that does not match my order and I would like an exchange quickly.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the preparation error of your order and we apologize. Our customer service has contacted you and is doing what is necessary to provide you with a solution as soon as possible. We thank you in advance for your patience and understanding. We hope you will give us a second chance to make a better impression by coming back to see us soon on wesco.fr. Have a nice day.
P
Rating: 1 out of 5
Initial order from 23/12/24 delivered in 3 parts! The last item received was invoiced on 09/03/24 and delivered on 13/03/24 but at a rate dating from before February 2024!!! And I am told that this is normal! The unavailability of items is not my fault. If the price decreased in February 2024, why was the March billing not based on the new February rate? Incomprehensible!
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S
Rating: 1 out of 5
too long delay, hotline impossible to reach for advice on products, no refund but a credit note
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J
Rating: 5 out of 5
Efficient service, tracking information and deadlines.
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L
Rating: 5 out of 5
Great site and very good quality product
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S
Rating: 5 out of 5
Serious, fast delivery,
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M
Rating: 5 out of 5
perfect
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N
Rating: 5 out of 5
Order shipped quickly and received within the expected time.
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E
Rating: 5 out of 5
Excellent choice, quality products, faster delivery than before, which is very appreciated.
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J
Rating: 4 out of 5
Very good.
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E
Rating: 3 out of 5
I am still waiting for a response from customer service regarding the receipt of a broken toy
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Response from Wesco
Hello and thank you for alerting us this way. We are sincerely sorry for the problem encountered. Sometimes our orders suffer from the unpredictability of transport and the products are mishandled. Our customer service has processed your complaint and has taken the necessary steps to ensure that the product is reshipped quickly. We thank you in advance for your patience and understanding. We hope that despite this incident, you will come back to see us soon on wesco.fr. Have a nice day.
B
Rating: 5 out of 5
Navigation is easy
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C
Rating: 5 out of 5
Friendly delivery person
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E
Rating: 5 out of 5
great
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S
Rating: 5 out of 5
Order arrived 2 days early
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S
Rating: 4 out of 5
A great site, but the prices are not accessible to everyone.
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A
Rating: 5 out of 5
Clear and very accessible site
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F
Rating: 4 out of 5
We received this order quickly.
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C
Rating: 5 out of 5
Great
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P
Rating: 4 out of 5
It's a shame that we have to have the equipment delivered when we are passing through Cerizay!!!! This would avoid shipping costs.
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C
Rating: 5 out of 5
Very fast delivery, easy change of delivery location, nothing to complain about.
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K
Rating: 5 out of 5
Easy navigation.
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A
Rating: 5 out of 5
All the items I have purchased, I am delighted with them.
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M
Rating: 5 out of 5
Perfect.
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A
Rating: 3 out of 5
I received everything very well and quickly, thank you, but I am extremely disappointed because I cannot use the water game I ordered as I am still waiting to receive the missing seal!
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sincerely sorry for the problem encountered and we apologize. Our customer service has taken your complaint into account and is doing what is necessary to send you the missing part. We thank you in advance for your patience and hope that you will still visit us soon on wesco.fr. Have a nice day.
A
Rating: 5 out of 5
Very satisfied with the order and received quickly.
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A
Rating: 5 out of 5
Material conforms to the description.
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J
Rating: 5 out of 5
Great site, responsive customer service. I recommend.
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D
Rating: 5 out of 5
Never disappointed with Wesco material.
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M
Rating: 5 out of 5
I am very satisfied with my order.
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S
Rating: 4 out of 5
The order was sent quickly. It’s very pleasant. Thank you. The only downside I find with the furniture is that the instructions lack precision. The boards could be numbered for better readability. Otherwise, I am very satisfied with the site and the furniture.
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V
Rating: 5 out of 5
Light mattress and its plasticized fabric makes maintenance easier.
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Y
Rating: 5 out of 5
Delivery on time. Product as described.
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G
Rating: 5 out of 5
A bit long to receive the pouf, otherwise everything is very good, I am satisfied with the order. Best regards.
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C
Rating: 5 out of 5
Faithful for 30 years both professionally and personally!
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C
Rating: 5 out of 5
Fast delivery.
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E
Rating: 5 out of 5
Everything was perfect as usual!
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M
Rating: 4 out of 5
Perfect except for the notepad with a title that does not correspond to the item.
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