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Rating: 5 out of 5
Fast delivery and well packaged.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3, 4 and 5 stars
Reset filtersL
Rating: 3 out of 5
Well-designed site. Fast delivery. Big disappointment on a product received! (useless modeling clay!)
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C
Rating: 4 out of 5
Quick response from Customer Service, delivery deadlines respected.
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A
Rating: 5 out of 5
Very good.
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M
Rating: 5 out of 5
Very satisfied with the deadlines, the simplicity of accessing orders.
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M
Rating: 5 out of 5
Very satisfied, delivery ahead of schedule, perfect for me!
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R
Rating: 4 out of 5
Site well informed of the delivery delay with the possibility to cancel the order, delivery ok.
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L
Rating: 5 out of 5
Fast shipping and well packaged, quality items.
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C
Rating: 5 out of 5
A reference brand. It's pleasant.
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H
Rating: 5 out of 5
Both for the delivery and the product; in line with our wishes.
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M
Rating: 5 out of 5
Satisfied with my order, very fast delivery.
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D
Rating: 4 out of 5
Very good site for equipment despite some products being a bit expensive.
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V
Rating: 5 out of 5
Order arrived before the expected date by the Post. Products meet my expectations and are of good quality.
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E
Rating: 5 out of 5
Respect for the announced deadlines, appointment for delivery, well packaged. We are very satisfied.
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N
Rating: 4 out of 5
Good products and a variety of choices.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
Navigation on the site is great. There’s nothing to say. I would recommend your site.
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A
Rating: 4 out of 5
The site is pleasant, easy to use. The delivery is impeccable, products well packaged in a sturdy box, fast delivery after the order.
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C
Rating: 5 out of 5
Quality products!
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E
Rating: 5 out of 5
Quality material suitable for young children. Sent quickly and received in excellent condition. And very pretty too...
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N
Rating: 4 out of 5
It's not very easy to search for what you want, you struggle a bit but with patience you eventually find it, proof we ordered.
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A
Rating: 1 out of 5
Tricycle arrived with a warped front wheel and a broken plastic part, return request made to customer service 5 days ago and unsuccessful phone call. Our request has still not been processed and we have no information... Given the price of the tricycle, it's shameful!! Better to buy another model elsewhere, run away.
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E
Rating: 4 out of 5
The chair is perfect. However, the delivery time was quite long.
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C
Rating: 5 out of 5
Easily find what you are looking for.
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G
Rating: 5 out of 5
Top!
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C
Rating: 5 out of 5
Simple, clear description.
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P
Rating: 5 out of 5
Impeccable and responsive service.
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J
Rating: 4 out of 5
Delivery was ahead of schedule even though I had chosen a time slot for organizational reasons, but no problem in the end. The only issue was some small cuts on a plastic part of a cot that do not hinder its use but are not great considering the price.
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M
Rating: 5 out of 5
I am very happy with the product that I could only find at Intermarché and now what a joy to order from Wesco.
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N
Rating: 5 out of 5
The site is well built, fluid, and clear.
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N
Rating: 4 out of 5
The sofa is very good, however the quality of the fitted sheet is
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J
Rating: 4 out of 5
Good navigation on the site. Shipment as expected. Customer service is attentive and efficient. Perfect. The only small less positive criticism: unnecessary overpacking.
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V
Rating: 5 out of 5
Very good/
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F
Rating: 5 out of 5
It was my nanny who prescribed your product. The French manufacturing and the fact that the product poses no risk to the child are the elements that convinced me.
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C
Rating: 5 out of 5
Searching for the product is very easy. Delivery was a bit later than expected. The delivery person called me as I was not home during the delivery.
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S
Rating: 5 out of 5
Efficient customer service. Delay corresponds to what was announced.
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L
Rating: 3 out of 5
I had requested to change the invoice recipient as I could not do it in my personal space (the title to be changed is not active and cannot be modified). However, following email exchanges, this request was supposed to be taken into account. The invoice received is actually not updated and therefore cannot be paid as it is!
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Response from Wesco
Hello and thank you for sharing your shopping experience with us. Our customer service has contacted you regarding your upcoming orders. Our site indeed allows linking to an organization authorized to pay your invoices. To guide you, we invite you to consult our FAQ: https://www.wesco.fr/faq.html#commande. In light of these explanations, we hope to see you again soon on our site. Have a nice day.
N
Rating: 5 out of 5
Very good.
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Y
Rating: 5 out of 5
Fast delivery, careful packaging.
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M
Rating: 4 out of 5
Being able to compare products.
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