Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Disappointed with the return system where not only do we have to pay shipping costs with the original box required for a light product that could fit in an envelope, but we are also not refunded the full price!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2023
Online order was quick and efficient, delivery was the same
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2023
Very good, I would like the products to be more associated. For example, when we are in the cribs, that sheets, screens, etc. are offered, it would save time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
Quality choices on the site. Perfect packaging. Package received earlier than expected and pleasant delivery person.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
Many products suitable for children!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/09/2023
Very satisfied with my order: it matches the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
Pleasant and easy to use site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2023
Disappointment regarding the delivery. To date, the horse has been delivered but not the cover
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/09/2023
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/09/2023
Ease of navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
Great, fast delivery and items conform to the description
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Fast order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Product renewal. Super
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
Excellent products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2023
Package arrived in good condition and on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/09/2023
I love Wesco, I am a childminder and your site is great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
I am delighted with the rugs, however I find it unfortunate that as a childminder working in early childhood, we cannot benefit from a discount.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2023
I am satisfied in every way
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2023
We are satisfied. Delivery rather fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
WESCO.FR site very well organized, I am very happy, the order corresponded exactly to what I needed and it arrived very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
Very good.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/09/2023
Very, very disappointed. I ordered 3 items. I was only delivered the activity ball which was all greasy and full of oil and impossible to inflate. I am still waiting for the rest of my items and have been unable to get a clear response so far. I will never order from this site again.
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We sincerely apologize, and we regret that your experience with Wesco has gone this way. Our customer service is aware of the partial delivery and has just proceeded with a new shipment of the missing items. However, our customer service was never informed of the problem encountered with the activity ball. Therefore, could you please submit a complaint to the address [email protected] so that we can provide you with a solution? We renew our apologies and hope you will give us a second chance to make a better impression by returning to us later on wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2023
Easy and clear navigation. Correct delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
Good, good experience.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2023
Easy but delivery from available stock took longer than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2023
The site is easy to use, very correct delivery especially the service!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Top-notch.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/09/2023
Serious site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/07/2023
Hello, the delay was longer than agreed.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/08/2023
I still have not received the product..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2023
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2023
Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/09/2023
I did not receive my entire order. I called Wesco, then made a complaint online (which I was asked to do following my call) and I still have no information regarding the shipment of the missing item from my order.
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Response from Wesco
Hello and thank you for taking the time to leave a review. Our customer service has taken your complaint into account, and the rest of your order will be delivered next week. We sincerely apologize for the inconvenience caused and thank you in advance for your patience. We hope you will give us a second chance to make a better impression by returning to us soon on wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/09/2023
Items correspond to the catalog.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2023
Delivery a bit long but no issues.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/09/2023
Debits the amount, credits it back, and debits it again. A site where there is zero trust regarding banking details. As for the delivery, for your information, the delivery people do not come up to your home but park double-file and leave the packages at the bottom of the building.
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Response from Wesco
Hello and thank you for sharing your feedback. We assure you that we comply with regulations and that we do not have your banking details in any way. Your first order attempt failed at the payment stage, so there was no financial transaction for that one. On the same day, you placed a second identical order that was successfully completed and the payment was validated. Furthermore, according to our General Terms and Conditions of Sale, delivery is understood to be at the foot of the building (no delivery upstairs). Therefore, there was no bad faith on the part of the delivery service. We hope that these elements will ease your doubts about us and that you will one day wish to return to us on wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/09/2023
Very good. Just to improve: a lot of cardboard and plastic packaging compared to the weight/volume ordered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2023
Perfect. Fast delivery. Top material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
Very good product for small ones.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2023
Everything went very well.
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