Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Perfect for Wesco. Good product. Good packaging. Reachable company, reactive and pleasant and professional contact person. But the post office failed and a package was misdirected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
The small beds and sheets are as described, fast shipping, it was with the carrier at my place in Bastia (Haute Corse) that I had problems retrieving the package, I had to call Wesco 4 times to finally get my package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
Correct delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2022
Always very good service!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/05/2022
Even though we still prefer the catalog which gives us a global view of different products more easily, the site is pleasant and easy to use. However, I have been trying since this morning (30/05/2022) to log in to establish new quotes but it's impossible: do you have site issues today?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/05/2022
Simple and quick search
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2022
A wait of 3 months to receive the product. The delivery date has been postponed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2022
Order received very quickly. Package very well wrapped.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2022
The site lacks freshness and modernity, but the main thing is to have quality products. If I had to choose, I prefer a slightly outdated website, but with current and quality products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2022
Accessible
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/04/2022
A lot of material offered. Sometimes difficult to find certain items in the proposed categories but still manageable.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/05/2022
I was not informed about the order tracking and I don't know if it has been delivered
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Response from Wesco
Hello and thank you for your feedback. We are sorry to hear that you did not receive tracking information for your package; we place great importance on the quality of our services, whether it be advice or listening. That is why we invite you to contact our customer service in such situations; our team is at your complete disposal at 05 49 80 01 66. Regarding your order placed on May 5th, we can see that a confirmation email was sent to your email address on the same day, in which you could find the tracking link for your package. Your order was indeed shipped from our site on May 6th. From the moment the package leaves our site, you could track the delivery of your package via La Poste using the tracking link. We can see on the La Poste website that a delivery was indeed noted on May 11th in your mailbox. We hope we have answered your questions and look forward to seeing you again soon on our site. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2022
Very good quality but still too expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/04/2022
The delivery times given on the site are not respected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2022
Your email of 07/05/2022: "Your order will soon be with you!... You will receive a new message on the day of its delivery." Indeed, I received your email (announcing the delivery) on 10/05/2022 at 8:04 AM: "Just a few hours... Your package will be presented today at the indicated address." Delivery occurred on 10/05/2022 just before 9 AM! I was not in front of my computer at 8 AM... so I was a bit surprised by the delivery so soon after the transmission of your email which I had not yet seen! - One of the 3 packages, large, poorly sealed, was
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2022
Easy navigation
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/03/2022
Order arrived incomplete
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2022
For the delivery, the person did not see the house number which was visible, he went to the neighbor to ask
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/04/2022
DELIVERY VERY WELL PACKAGED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2022
I really like this brand. However, I was less pleased with the delivery that I requested to be home and that the second package was dropped off at a relay point without notifying me. The lady on the phone was super efficient in telling me where I had to go to pick it up. Nevertheless, when I request home delivery, I like it to be respected...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2022
It's okay but how to contact them??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2022
Navigation is pleasant. The search engine is not always successful.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/12/2021
Order placed in December 2021... delivery in May 2022... what compensation gift??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/04/2022
Overall good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2022
Simple for a novice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/04/2022
Quality products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2022
I did not receive the right product, diapers instead of the push cart.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/04/2022
speed in the processes and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/04/2022
Very satisfied with my purchases; however, I would have liked to have real tracking of my package.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2022
Top fast delivery, product as described and of quality
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2022
The navigation on the site went well, however, the delivery was spoiled by poor packaging; a poster tore when I took it out of the box because it was stuck to the tape of the packaging.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/03/2022
I have already ordered several items from Wesco and have always been satisfied, but in this specific case, the item was damaged during transport. I find this deplorable, especially since it was the Easter bunny gift for my 4-year-old grandson.
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Response from Wesco
Hello, thank you for taking the time to provide us with your feedback. We are sorry to hear that your order was damaged during transport and understand your disappointment. Our customer service has taken your request into account and will get back to you in the coming days to provide you with a response that we hope will satisfy you. Despite this experience, we hope you will give WESCO another chance and that we will soon see you again on our site. Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/04/2022
Delivery time not respected
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2022
I placed my first order with Wesco and I am not disappointed, good quality of products and quick shipping.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/03/2022
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2022
Easy navigation and attractive content, but the return when going from the product page to the search results is a bit lacking (only the first items displayed instead of where we left off), although it remains fast.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/03/2022
The site only offers quality products, but it is not very intuitive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2022
Very good
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