Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Product meets my expectations. Deadline respected. Just a downside about the packaging, a large box for a small doll and the plastic difficult to detach from the cardboard, not great for recycling, it seems to me.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
I am satisfied with the order placed at Wesco.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2021
Satisfied with my purchases
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/07/2021
Longer delay than competitors for the same service 3 weeks unfortunately… Otherwise, the products correspond to the description even if a bit thin
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
Good site for professionals
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2021
Very good quality but a bit expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/07/2021
I have always been satisfied with my wesco orders but for this order, I am very disappointed. When unpacking my package, I noticed that the packaging of my fiber optic lamp was damp. At first glance, nothing special except that the lamp is a bit sticky. It turned out that it leaks slightly (marks on the furniture and rust color underneath the lamp.)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2021
Delivery faster than expected. Prices are a bit high for some products. Otherwise good site.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/08/2021
Very good product good quality the foam does not move even when my two big girls lean on it to play with their little 7-month-old sister. Too bad there is a small snag on the yellow module at the corner
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/07/2021
Aaaa
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2021
Products conform. Fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2021
Serious and fast.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/06/2021
The delivery took place during lunchtime, so I was not present and found the package in my office when I arrived at 1:30 PM!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
It's easy to find the items you are looking for on the site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/07/2021
The site is quite complete, but not always explanatory.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2021
Delivery time respected but fast shipping costs are expensive compared to other sites. Packaging much too large for the product. A better-adapted packaging could perhaps reduce shipping costs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2021
The site is clear, delivery is fast but prices remain a bit high and there aren't enough promo codes for regular customers.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2021
Satisfied with my order
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/07/2021
Data entry problem, I had to call them because I couldn't access the payment page
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2021
Nothing to report.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/07/2021
Quality of the products is very satisfactory, even if this time, my rugs were delivered folded (the previous ones were not) and tend to strongly retain the marks of the folds. Moreover, the delivery person was clearly in a hurry as he entered my yard by himself, threw the rugs on the ground, did not wait for me to come out, and handed me the delivery note through the window for me to sign. Hence this mixed feedback from me. Mrs. Leroy
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Response from Wesco
Hello and thank you for your experience feedback. We are particularly concerned about the quality of our products and services. We apologize as the delivery did not go according to our standards. We will forward your comment regarding the folds on your rugs to the relevant department to take the necessary measures in the future. We invite you to contact our customer service at [email protected] attaching some photos of the rugs so that we can provide you with a solution. We still hope that you will visit our site again soon. Have a good day. NB: Your review cannot be published on our site as it contains personal information that could identify its author, contact them, or lead to identity theft.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/07/2021
The plastics that protected the mattresses were dirty, so some mattresses were a bit dirty too.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2021
Satisfactory site.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/07/2021
I still haven't received my order
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Response from Wesco
Hello and thank you for your feedback. Your order was indicated as deliverable between July 21 and 23. After checking on our side, the order was indeed shipped complete from our warehouse. Our customer service has contacted the carrier in charge of your order. They confirmed a delivery this Thursday, the 22nd. Your order will therefore arrive safely within the initially planned timeframe. We hope that in light of these elements you will feel reassured. Have a good day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2021
Very good site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/06/2021
navigation is easy, delivery a bit slow
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2021
easy to use
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/06/2021
Only remark, I found the plastic material too hard. Otherwise simple and functional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/05/2021
Packages received gradually in good condition, top delivery person
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2021
Fast delivery. 2 out of 3 products really meet what I was looking for.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2021
DELIVERY FASTER THAN EXPECTED
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/06/2021
Fairly quick delivery, products overall of good quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/06/2021
Satisfactory purchases.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/07/2021
Disappointed because the zipper to remove the waterproof cover from the mattress is broken
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/06/2021
Difficulty finalizing the order at the time of payment. After calling and speaking with someone, I overcame the difficulty. Please specify that you need to create an account.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/06/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/06/2021
Excellent product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2021
Readable
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/05/2021
Having ordered in May, my order was supposed to arrive on June 7th, it arrived on the date but I still hadn't received anything. I contacted you to ask when my package would arrive, you told me June 11th. However, my package arrived at the beginning of July. I had to wait two months to receive my order for stacking pawns.
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Response from Wesco
Hello and thank you for your feedback. Unfortunately, the item you ordered was out of stock, which explains the extended delivery time. Indeed, our communication process needs to be improved to fully satisfy our customers. We are forwarding this information to the relevant department to enhance our practices. We are sorry that your shopping experience did not meet your expectations and hope that in light of these elements, you will excuse us. Have a nice day.
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