Customer reviews of Wesco

Well-designed site with a lot of choices. Satisfied with my order, everything arrived in good condition. Shipping just a bit long.

Nothing to say about the ordered item (as per the catalog). However, there was a delay in delivery, an issue with the payment request, and especially, a very unpleasant message regarding a payment delay that is not my fault (hard to pay before Wesco invoices...)

Clear site.

Very good

Thank you! I remain loyal to Wesco products! Recreating the elements of psychomotor courses (hoops, foams, sticks, cones...) in miniature would really be a good idea... thank you!

Nothing to report.

satisfaction with the order upon receipt

Very satisfied except for a delivery delay a bit longer than expected, the rest was very good.

The visibility of products is not always clear on the site and availability times can sometimes be very long.

easy navigation and a wide choice of products for young children.

Copy of the email sent and still unanswered to this day. It is December 26, a month after the order was placed, and my grandson did not receive the gift for Christmas even though you committed to deliver between December 21 and 23, 2020. This situation generates complete dissatisfaction and is the opposite of the joy we were supposed to create around him while we could not be present that day by his side. Your attitude, given that we trusted you a month in advance, is unacceptable. I find this process perverse and harmful as we wanted to create joy in our grandson's home. Today, I only have this laconic email from you and a very great frustration to live with the malaise that takes the place of the joy of giving a beautiful gift to one's own grandchild whom we cannot even go see. Your lack of response reinforces this negative feeling and gives us a dissatisfaction doubled with a total injustice in these pandemic times that prevent us from gathering as a family. I condemn your actions and request a precise delivery date as well as compensation commensurate with this very significant dysfunction

Order placed in November for Christmas received on January 21... 1 email to notify, no response from customer service despite the complaint, first and last order on this site

Normal, really

Often a delivery to be expected over several weeks. Items ordered at the end of October and delivered at the beginning of January without any indication at the time of order

Delivery of the last item very long. Christmas gift arrived on January 15

....

Home delivery is great

The packaging of items for delivery should be improved. However, I recommend the quality of your products. The items are very practical for professional use.

Very good products. However, the packaging of some products should be improved as the plastic-only packaging tears easily. Items can get dirty or even damaged during transport.

Delayed delivery, more than a month.

The site is very good, no particular issues. However, deliveries for some products remain long.

Overall satisfied

Box very large compared to the toy

Happy to have ordered these games, as a childminder it would be nice to have some discounts.

Hello, for my first order, I am disappointed because for a 24-hour delivery, I did not receive my ordered items but an item that had nothing to do with it. I had to send an email to get a response from you the next day and receive my ordered package in 24 hours, the next day.

Very disappointed with the delivery and the order time.

Nothing to report, everything went well.

A bit disappointed because I had requested a commercial gesture as a childminder and I was simply offered free shipping, which I already had as an offer...

very nice site with beautiful products, fast delivery

I easily placed my order. The delivery time was respected and messages were sent to me for the delivery date which is reassuring. I received my order well; the box had an open flap but nothing was missing.

my order placed on 22/11/20 arrived in early January 2021, so after Christmas...big disappointment in front of the tree!!! no compensation from you except for a small apology note!

Good products. I recommend.

Very good

I received damaged products and no news following my email?

customer service is attentive, delivery very good. the only downside is the delivery time which is long.

Delivery made, but it does not match the order

We pay a lot to have it delivered to us... but that's false!! You have to go to the collection point!!! Change the delivery service!

A lot of choices

Easy navigation on the site, fast delivery, satisfied with my purchase.

Delivery delay issue. One package is still missing and I still have no information on when the missing item will be delivered