Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/11/2020
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2020
I received my package well, I just expected it to be wrapped to conceal the product, apart from that the product meets my expectations.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/09/2020
Delivery time too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/11/2020
Order arrived within the indicated time, good quality material
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/11/2020
Too bad for the packaging, transparent plastic bag. I would have preferred a cardboard box, personal opinion, delivered quite quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
Rather easy to visit
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/11/2020
logic game Sleeping Beauty: upon unpacking, the box was torn and already open + absence of protective plastic film around the box, nothing seems to be missing at first glance but not great for a Christmas gift
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/11/2020
the site is well done, however the payment methods by check and delivery location on the order form need to be reviewed.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/10/2020
Not happy when I received the package. It was opened. Module inside was dirty and one module was missing.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
very good, there is a lot of choice, still a bit expensive on some things though
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/10/2020
The site is well designed, fast and careful delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
Navigation problem on the site but fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
The site is very clear, you can easily find what you are looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
In the current context, the delivery was redirected to another pickup point, the delivery time was not too long.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
Fast delivery, very reliable site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/11/2020
The site is well designed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
Delivery not fast enough otherwise very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/10/2020
Good
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/10/2020
I have always been very happy with Wesco. I received my order but one item worth 25 euros is missing and for now, customer service is not responding so I am waiting to see!!!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Easy access, clear and nicely presented
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
Easily accessible site, ergonomic. Delivery with a call from the driver to synchronize, Perfect. I think the delivery is optimized in terms of CO₂ hence the delivery time is a bit long for OK for the Environment. Good value
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
Order shipped quickly.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/10/2020
Delivery on time. Product as I expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/10/2020
The products are of good quality. The delivery person got the address wrong.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/10/2020
Not tried yet.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
Product with natural paints. Fast delivery. Nothing to complain about.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
Matches the description. My daughter feels much better than with disposable masks, and the adjustment of the elastics is very practical.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/10/2020
The material offers a wide choice and is of good quality, but it is a pity that there is no promotional effort for schools.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/10/2020
Perfection does not exist.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/10/2020
Delivery a bit long but maybe due to covid. Otherwise, huge bibs and good quality to see after several washes. Baby will be able to use them for a long time as they are very large, we can even use them as kitchen towels.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/10/2020
Hello, It's because the delivery was scheduled between Monday and Wednesday that I gave the school's address... however, it took place the previous Saturday; the day when schools are... closed!!! I had to go pick up the package at the post office!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/10/2020
Since Wednesday, I have been waiting for a response regarding a world map (Christmas gift) that arrived heavily damaged... Lost email, phone call where I was asked to fill out a questionnaire instead of offering to resolve my issue... still no response. Yet in case of product defects, the site indicates a processing time of 24 hours! Anyway, is my child going to have a Christmas gift or not? If you order, it's at your own risk. The little consumer is not taken into account. Non-existent customer service
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Response from Wesco
Hello and thank you for your feedback. At Wesco, we are particularly attentive to the quality of our products and services. We apologize as this commitment was not upheld for your order. Your complaint has been duly noted and our customer service is doing what is necessary to provide you with a solution as soon as possible. We hope to have the pleasure of seeing you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/10/2020
Fast delivery and quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2020
I love Wesco! I give a rating of 4 just because of the delivery date. It took almost 1 month to receive it, which was quite long; otherwise, nothing to say, the rug is perfect!
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