Customer reviews of Wesco

The site seems complete and has reasonable prices.

Package arrived open and incomplete

Many items offered, clear, the images are well representative, easy to access;

Very appreciated by my little ones, especially one of 9 months, he is safe to play.

Hello, I requested to be delivered on October 1st and not September 24th. Anyone could have taken my order. Some items from my order could have been missing. The people I work with were honest and left everything intact. Thank you for paying attention to the noted comments. Have a nice day

Very good, fast and compliant delivery. I just had a problem with the delivery. I had to pick up my package at a relay point even though I chose home delivery (and I was present at home that day)

clear and intuitive

Products a bit pricey but of quality and durable

The dimensions are not very well written

first delivery error in several years that I have been ordering. What disappoints me is that there is no quick response from Wesco to remedy this error. I have not heard back since my report.

I am extremely disappointed with the packages I received and I would like to file a complaint because the game boxes were heavily damaged! it's scandalous at that price!

well not always simple

good

very simple to order and fast shipping

I would have liked to receive the catalog with my order

Problem with the delivery of my order but the WESCO service managed the issue very well

I have known WESCO since 2014 and have always been satisfied with the products

My order meets my expectations

Good products, fast delivery

Many interesting items but sometimes a bit expensive in terms of quality-price... Impossible to combine the birthday discounts of my twins... really a shame...

Very good just a bit of a 'long' delay

Terrible! Advertises a mask they don't have in stock yet, and once received, the product does not match its description, nor is it an adult size!

Products delivered with a 3-month delay and without instructions

fast delivery and well-organized site.

very long delivery to arrive

very good quality, very good mat for children's motor skills. just an unfavorable opinion for the delivery, it turned out to be very long.

Incompetent delivery person who contacts me by phone to ask for directions. I guide him and cross paths with him on foot a few meters from my home as I was picking up my children from school. He stops, I tell him no, I have my children, please leave the package in front of my house, at worst we arrived at the same time. He insists, telling me that it’s not heavy, that the package weighs only 4 kilos. I tell him no, I have my children. He insisted, he ended up annoying me and I told him it's fine, I'll take the package to avoid making a scene in front of my children in the middle of the street.

Delay to receive the order relatively long

after quite a few steps, I received my agenda today. thank you

The mattress is very good, in accordance with the description. Shipping was a bit long, but what is this carrier?? I would avoid them, it would discourage me from ordering again.

very late delivery!

Things are clear and precise.

Good products!! However, several delivery problems that could be resolved by customer service

Great

I still haven't received my order even though it is marked as received correctly!!!

Nothing to say

If I could give 0 stars, I would gladly do so. Product arrived damaged, no customer service, fictitious customer service that responds a week later by email without apologizing for the inconvenience caused, offering you an 'exceptional' commercial gesture which is nothing more than classic after-sales service, to send you a product while asking a carrier to come pick up the damaged product without exchange until it is received by them. (really complicated logistics) Imagine the waiting time to enjoy your product for which they have already cashed the amount. 'Rather than simply sending the product back with a carrier who delivers the product in exchange for the damaged product.' Go figure! The customer is not at all at the center of Wesco's concerns (no customer service by phone, customer service that knows nothing and doesn't want to know anything). So if everything goes well, no worries, but if you have the misfortune of having a problem with your order, I wish you very good luck. A word to the wise!

The bed arrived broken. Very poorly packaged so it must have been damaged during transport. It takes 10 days just for my request to be processed by customer service. And I don't even know what Wesco will do. My son is left without a bed in the meantime... Very disappointed!

A bit expensive and still the downside on products not made in France, too bad

Very long delivery. Package arrived only 1 day before the baptism