Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Hello, I received my order with the two broken wardrobe sides!! I tried to contact customer service but got no response. I sent an email but still no reply. I am eagerly waiting to know how to proceed to get two new sides!!!!!! Thank you
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Response from Wesco
Hello and thank you for your comment. At Wesco, we are particularly concerned about the quality of the products we offer and we apologize as this commitment has apparently not been met. Your complaint is being processed and new parts will be sent to you. We hope that in the end the product will fully satisfy you and that you will enjoy coming back to our site. Have a nice day
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2020
Very good product and fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2020
very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2020
I easily found the product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2020
Easy to use. Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2020
Order compliant and received on time. Quality products. Small downside: manufacturing abroad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/09/2020
Good but a bit expensive
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2020
One of my items arrived defective
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/08/2020
Several emails sent to customer service for damaged products received without any response... indeed, when we see the delivery people throwing the merchandise and dragging it on the ground... Will I be contacted one day to find a solution for compensation??
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2020
Good items. Order currently incomplete.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2020
The items are fine but the delivery of the order is a bit too long.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/09/2020
Cradle received broken. Unusable. I contacted customer service who has not yet responded.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing orders, we are sincerely sorry that your package has suffered from transport issues. Our customer service is informed of your complaint and your case is being processed to provide you with a satisfactory solution as soon as possible. Have a nice day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/08/2020
Not very ergonomic. Many references but difficulties in finding what you are looking for.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/06/2020
Constructive site. Lots of choices. However, the delivery time is mega long..... 4 months for 2 sheets.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/08/2020
A handle is missing...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2020
Good by the site and by phone, delivery of the theater a bit long because not in stock
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/08/2020
Efficient service and ergonomic site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2020
nothing
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/08/2020
good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2020
Very fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
Easy to order, deadline respected. I regret that the delivery person did not contact me for the delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2020
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2020
A faster delivery would be desirable
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2020
The order arrived late. I needed the cookie cutters for the activity with the kids last Wednesday, but I only received them afterwards, contrary to what was planned.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
Easy order and items sent quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/07/2020
Quick navigation but delivery in two parts due to unavailability, too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2020
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Order received quickly, good items in stock, I will probably reorder.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/08/2020
Delivery service to improve, boxes opened and dirty products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/08/2020
Very good site, quality products.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2020
Packaging in very poor condition, repackaged with
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2020
Quite Clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2020
very satisfied but the cardboard packaging was huge compared to my purchase ..... waste!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/08/2020
Navigating the site is functional, but delivery is more complicated and more uncertain, however, within very reasonable timeframes.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 20/08/2020
Still no news about my complaints.
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry that your experience with Wesco did not meet your expectations, and we apologize for our delayed response. Our customer service has taken your complaint into account, and a response has been provided to you today. We hope to have the opportunity to see you again soon on our site. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/08/2020
Very good site with good products, too bad that as a professional in early childhood we do not have discounts.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/08/2020
As I said, I haven't used the product yet, thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2020
Order well received, in good condition. Nothing to complain about.
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