Customer reviews of Wesco

sometimes short dates of food jars satisfying products but delivery sometimes leaves something to be desired

Nothing to report

very good

Delivery times were not met without prior information.

I canceled the order. Even though the items were marked in stock, I was informed a few days later that the delivery would not take place until the end of January.

I placed an order on December 18, which I am still waiting for. It's up to me to find my package and where to call the carrier to give instructions! No numbers, how long am I supposed to wait like this?!!!

Dissatisfied. Order not received for Christmas without being notified

The delivery was supposed to take place starting from January 5, 2026. The structure being closed from December 24, 2025, to January 5, 2026! The packages were dropped off at the town hall! It was indicated on the order.

My order from 13/12, shipped on 15/12, was delivered today, December 23. I had chosen the 48-hour delivery option. Your email from 16/12 mentioned a slight delay. No news until this morning after 9 am from Chronopost, who informed me of the delivery for today. I think a commercial gesture would be the least you could do.

Very satisfied but delivery much too expensive

Unfortunately, one of my products arrived damaged.

Does not meet our expectations, we wish for a return and replacement

Package not received. Legs delivered to another establishment and table top missing.

Good choice and quality of games

Given the price of the modules, I find the shipping only in large transparent plastic bags a bit mediocre! No effective protection to safeguard the modules.

Order conforms to what I expected.

The kamishibai envelope was folded, damaged, when it was placed in the box. Too bad. Otherwise, everything was perfect.

An address and delivery days indicated at the time of the order: not respected, what a pity! Otherwise nothing to say about the material

GOOD

Very satisfied with the purchases made for the municipality

VALIDATION OF THE QUOTE IS ALWAYS COMPLICATED AND LONG, difficult to find access on the site, forced to use digital messaging

I am satisfied with the ordered products but I have questions about the delivery. I had chosen a pickup point, believing it was preferable to group deliveries. My order consisted of 2 packages. The pickup point refused one on the grounds that it was bulky. I had to move again 2 days later to pick it up at another pickup point further away from my home.

Very satisfied with the products, however, you need to plan ahead for delivery.

Order tracking OK. Delivery time a bit long (40 days)

Responsiveness, quality of products. Short delivery time.

The delivery system needs to be reviewed

Fast delivery, however my order was delivered in four packages. Too much packaging, it's a shame.

Package arrived well and matches the order.

We were first surprised by the device's manual which fits on an A4 white sheet in 11 languages; to say the least, it is very brief and written very small... a bit surprising for a product we imagined to be high-end. Then, the electrical adapter did not fit into the back of the device; I had to lower the plug in the column with a screwdriver for the adapter to fit. In the product description on your website, there was supposed to be a remote control to adjust the lights and water flow, but there was no remote control in the package (I checked carefully). But above all: I followed all the installation recommendations (demineralized water, 2 drops of dish soap, etc.); the problem is that the jellyfish always stay at the top of the column, even when manually bringing them down, removing the air bubbles... After a while, small bubbles attach to the jellyfish, and maybe that’s why they stay at the top? Perhaps also the suction and water discharge system is not working properly? In short, we were very much looking forward to this product, but we are very disappointed with its quality.

The package arrived repackaged by the post because a bottle leaked 3/4. Whose fault is it?

I found what I was looking for as Christmas gifts, they arrived as expected yesterday by the postman.

Always happy with wesco products even if the multiple deliveries for an order of about ten items complicate distribution in my different nurseries and are really not good for our planet. It would be better to give a more distant date and have the delivery done all at once.

1 star less because they didn't have volume 2 of the purchased book

Nothing to say about the speed of shipping and processing, about the help with the order and the quality of the products provided, but on the other hand, the packaging was too fragile and the package arrived with a box widely opened and damaged.

Happy with my order

Items received well in accordance with their presentation on the site. Only the packaging was poorly sealed at the lid: the tape was along the length but not across the width, the lid could be easily lifted. The contents were piled up and poorly cushioned, heavy on light, a burst packaging but the material was not damaged.

I am missing 2 items from my order. and the response to my email regarding an exchange of goods is nonexistent. However, steps are being taken on your side for the missing items, I am waiting for the follow-up.

Delivery a bit longer than usual

We are very pleased with the receipt of the order. Best regards.

Package sent to the CCLA and not to the multi-reception of Gabarret. 30km