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A
Rating: 4 out of 5
fast and correct
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
I have difficulty navigating, finding the products. For delivery, they arrive without warning, we are not informed of the delivery day.
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A
Rating: 4 out of 5
Very satisfied with the site. Just a downside regarding the delivery which was not clearly announced and without the possibility of rescheduling the date in advance in case of unavailability. But the delivery was faster than announced at the time of ordering.
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A
Rating: 1 out of 5
chair received broken. The packaging does not protect the chair. I can't reach customer service. Otherwise, the chair meets my expectations.
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Response from Wesco
Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from rough handling or transport and do not arrive at your place intact. We urge you to send us a photo of your product at [email protected] so that we can proceed with a possible replacement.
A
Rating: 3 out of 5
The site is good but the problem is paying when you are a Municipality. You have to validate the quote. But for us, this was not possible. Our accounting service had to pay with a credit card and not by mandate;
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A
Rating: 4 out of 5
Satisfactory
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A
Rating: 4 out of 5
Fast shipping, lots of interesting things on their site....
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A
Rating: 4 out of 5
received within the required deadlines
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A
Rating: 3 out of 5
Good quality bricks but only received 30 out of the 50 ordered and paid for..
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A
Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
as usual, compliant
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A
Rating: 4 out of 5
Missing size of the poster on the site
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A
Rating: 4 out of 5
The products are as seen on the site. Nothing to report.
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A
Rating: 4 out of 5
easy navigation; however very long latency time between order and receipt.
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A
Rating: 4 out of 5
nothing to say about the delivery but about the hoops on the other hand
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A
Rating: 4 out of 5
interesting and good quality games
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A
Rating: 4 out of 5
Very clear
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A
Rating: 4 out of 5
the products are good but it's a shame that it's so expensive and the delivery times are so long...
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A
Rating: 4 out of 5
ORDER PROCESSED AND DELIVERED BEFORE THE COMMUNICATED DEADLINES
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A
Rating: 4 out of 5
Easy to use site.
Order delivered on time.
Too bad the mat was folded for delivery as it leaves marks.
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Order delivered on time.
Too bad the mat was folded for delivery as it leaves marks.
A
Rating: 4 out of 5
The package arrived torn, coming out of the truck... fortunately nothing was damaged
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A
Rating: 4 out of 5
fast, good quality of the material
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A
Rating: 4 out of 5
Ergonomic and intuitive
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A
Rating: 4 out of 5
Fast service, thank you
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A
Rating: 4 out of 5
fast but an enormous packaging for a small item. It's a shame
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A
Rating: 3 out of 5
The site is great, the products too! However, I don't understand why for 5 bibs I received an ENORMOUS box!!!!!! the shipping needs to be reviewed because in terms of quantity it's really not eco-friendly
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A
Rating: 4 out of 5
I just had difficulties printing the invoice;
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A
Rating: 3 out of 5
The items were not all delivered together (the javelins were delivered with a 2-week delay) and one item (metal goal) was damaged.
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A
Rating: 3 out of 5
2 months wait for the delivery of a small table seems a bit long to us.
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A
Rating: 4 out of 5
First delivery appointment not honored
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A
Rating: 3 out of 5
Article compliant but delivery time too long
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
I am very happy with my purchase, I will continue to equip myself at wesco.
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A
Rating: 4 out of 5
Good product delivered quite quickly, too bad that the delivery service harmed you, I received my package two days late due to a misunderstanding within the company
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A
Rating: 4 out of 5
very good but a bit long for delivery this time
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A
Rating: 3 out of 5
Most of the goods were in accordance with my order but one item was not right. The customer service I called twice gave me different information regarding the procedure to return the product. As a result, wasted time verifying and knowing what the correct procedure was.
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A
Rating: 3 out of 5
3 tables are in perfect condition, the fourth has a damaged edge, I would like it to be exchanged
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A
Rating: 3 out of 5
Too long delay and not the color ordered
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A
Rating: 4 out of 5
Well-designed site with a lot of choices
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