Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Hello and thank you for your feedback. Despite all the care we take in preparing your orders, the delivery of it sometimes has setbacks. However, we are happy that the items meet your expectations and that you were delivered on the desired date.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
Fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2019
Very good site but a bit expensive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/02/2019
Prices are a bit high (almost €10 more than the order)
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Response from Wesco
Hello and thank you for your feedback. The standard delivery rate is €5.90 including tax. For express 24-hour delivery, the rate is €14.90.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2019
Very good quality products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2019
Very good but some games are expensive as a professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2019
The different sections are well chosen and allow for simple and quick searches!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
fast
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/02/2019
Good, but Colissimo could not deliver the package because they did not have my apartment number to ring the bell. I therefore had to search several post offices to finally retrieve the package from a Post Relay that I was unaware of on Friday, March 8.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2019
serious site and not too expensive!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/02/2019
good overall
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/02/2019
Too bad the delivery is not free from 49€. 5 or 10% discount from 100% on any product. Make a gesture for customers who have already ordered..
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/02/2019
no problems to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
performing and reliable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
Practical. It allows targeting games to buy based on the child's age.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/01/2019
there are very nice products, suitable and of quality, overall, I think that the delivery times are respected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/01/2019
I was disappointed not to have been informed right after placing my order that the product was out of stock. I had to find out on my own about the reason for the lack of delivery. It was only after the expected delivery date that I was informed of the product's unavailability. As a result, I was only delivered 2 months after my order. I had committed to reading workshops and without the butai, I had to cancel my workshops. So it would be good to specify the availability of the product at the time of ordering. Otherwise, the person who informed me was very friendly and my product (finally received) fully satisfies me. Best regards
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Response from Wesco
Hello and thank you for your feedback. We are truly sorry for this delivery delay. Your selection is unfortunately a victim of its success and we could not foresee it. We hope you will not hold it too much against us.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2019
Very good site. Easy and varied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/12/2018
I was not really kept informed about when I would receive the Kamishibai theater. For the rest, it was good. Well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2019
Delivery was done without problems and quickly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2019
Very nice site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
Good product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2019
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
Correct, I am somewhat mixed. I don't know if I would place another order. This is the second time I have been a bit disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/01/2019
Clear product descriptions. Navigation on the site is simple.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/02/2019
As a site mainly used for professionals, the prices are a bit high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Good site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 28/01/2019
Following an order placed on the site, I am very disappointed. One expects a minimum given the price charged. Order placed for a wooden kitchen set. Many problems with all the items received: one piece where there were no screws, another received yellowed when it is supposed to be new, another piece that had 2 identical sides making it impossible to assemble, and finally one last piece that my husband had to fix because it did not fit together properly. And the worst part is that once the customer service was contacted, they sent the missing parts to a different address. It's a shame. One expects quality products but that is not the case. Customer service did do what was necessary, but it required patience.
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Response from Wesco
Hello and thank you for your feedback. We are sorry for not having responded to your order as we would have liked. We sincerely apologize for this. We hope nonetheless that you appreciate your toys and that you will trust us again.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2019
User-friendly site and easy navigation
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/02/2019
Very good product visibility, however, there is a lack for delivery to be able to specify that 'it's to our home', if it's not stated the delivery people do not go upstairs.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/02/2019
I really like Wesco products which are of good quality for use in micro-crèches, however, I still order very regularly and do not benefit from any advantages, that's the only negative point.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/02/2019
Games as described, delivery on time
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/12/2018
practical, friendly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
Products extremely well packaged! Small downside, I had chosen a delivery date (because the shipping address was inaccessible before) and it was delivered 2 days early
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/01/2019
Complete site but with a poorly performing search engine that complicates an already complete but not very intuitive site structure. => way too much time wasted
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2019
Very good use of the site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/02/2019
Fast and efficient
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2019
Good value for money, the bibs are great
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/02/2019
Never again, the delivery person didn't even call me, I pay delivery fees to be delivered at home and they put a relay point instead, so I'm not nearby and of course Wesco can't do anything, I will never order there again
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Response from Wesco
Hello and thank you for your feedback. Despite all the love we put into preparing your orders, we do not fully control the transport. However, your comment allows us to highlight this issue and thus improve our organization.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2019
Good, a lot of choices well classified
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