Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 19/09/2018 à 15h21 following a purchase from 30/08/2018

Delivery requested on Monday but delivered the previous Friday.

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Acheteur Vérifié

Published on 19/09/2018 à 13h22 following a purchase from 07/09/2018

clear site

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Acheteur Vérifié

Published on 19/09/2018 à 13h09 following a purchase from 05/09/2018

Error in the content of the delivery. I did not receive any of the ordered items. Therefore, I cannot give my opinion on the products themselves but on a poor preparation of the packages.

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Response from Wesco Published on 08/11/2018

Thank you for your feedback. We hope that your products satisfy you.

Acheteur Vérifié

Published on 18/09/2018 à 16h56 following a purchase from 08/09/2018

Very good but very expensive!

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Acheteur Vérifié

Published on 18/09/2018 à 14h41 following a purchase from 22/08/2018

Many interesting items that cannot be found elsewhere

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Acheteur Vérifié

Published on 18/09/2018 à 14h36 following a purchase from 01/09/2018

Quality products but mediocre customer/marketing service and unreliable partial delivery that made me lose two days.

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Response from Wesco Published on 25/09/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order did not meet Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure it does not happen again.

Acheteur Vérifié

Published on 17/09/2018 à 22h26 following a purchase from 11/08/2018

our order was delivered incomplete... we are missing a mattress protector and sheets, so we cannot use the cocoon bed. no news from customer service...

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Response from Wesco Published on 25/09/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was made in several parts. We apologize for this. Our logistics service has been informed of this situation and will take the necessary measures to ensure it does not happen again.

Acheteur Vérifié

Published on 17/09/2018 à 17h42 following a purchase from 03/09/2018

Very good customer service that responds quickly. However, I take away one star for the delivery times which are quite long (but we are only charged once the delivery is initiated, very good point!)

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Acheteur Vérifié

Published on 17/09/2018 à 13h33 following a purchase from 04/09/2018

I appreciate the diverse range of products for sale on the site; however, the product descriptions do not match the quality received.

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Acheteur Vérifié

Published on 17/09/2018 à 10h29 following a purchase from 04/09/2018

EASY TO ACCESS WHETHER BY PRODUCTS OR REFERENCES FAST FOR DELIVERY

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Acheteur Vérifié

Published on 16/09/2018 à 21h48 following a purchase from 13/08/2018

big package for little things

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Acheteur Vérifié

Published on 16/09/2018 à 17h03 following a purchase from 04/09/2018

Error in the shipment. Another product received.

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Response from Wesco Published on 17/09/2018

Thank you for this feedback. We attach great importance to the quality of our services, whether it is listening or advice. Our customer service is at your complete disposal at 05 49 80 45 05.

Acheteur Vérifié

Published on 16/09/2018 à 15h30 following a purchase from 23/08/2018

poor stock management. We had to wait an extra week than planned not to mention the poor condition of a rug received.

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Acheteur Vérifié

Published on 16/09/2018 à 15h01 following a purchase from 05/09/2018

Wide choice

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Acheteur Vérifié

Published on 16/09/2018 à 14h02 following a purchase from 07/08/2018

I love the universe dedicated to children and therefore the choice of products from this brand.
However, the mirror we received, which is expensive, has a small chip on the wood so that's a shame!
We had already folded the delivery box so I won't return it. We'll make do with it.

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Acheteur Vérifié

Published on 16/09/2018 à 13h37 following a purchase from 04/09/2018

Good

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Acheteur Vérifié

Published on 16/09/2018 à 11h24 following a purchase from 21/08/2018

Lack of communication about the delivery date

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Acheteur Vérifié

Published on 15/09/2018 à 19h40 following a purchase from 31/08/2018

Very nice choice of uncommon toys

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Acheteur Vérifié

Published on 15/09/2018 à 08h46 following a purchase from 27/08/2018

correct

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Acheteur Vérifié

Published on 15/09/2018 à 08h46 following a purchase from 17/08/2018

The laces do not fit for certain letters and that's a shame!

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Acheteur Vérifié

Published on 13/09/2018 à 15h05 following a purchase from 04/09/2018

It's a shame that you can't see the product in the existing colors

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Acheteur Vérifié

Published on 13/09/2018 à 13h45 following a purchase from 25/08/2018

Pleasant site

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Acheteur Vérifié

Published on 12/09/2018 à 14h35 following a purchase from 25/08/2018

Very attractive site and easy to navigate

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Acheteur Vérifié

Published on 12/09/2018 à 13h39 following a purchase from 31/08/2018

Good material, a lot of choices for activities

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Acheteur Vérifié

Published on 12/09/2018 à 11h47 following a purchase from 10/07/2018

satisfied

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Acheteur Vérifié

Published on 12/09/2018 à 10h02 following a purchase from 26/08/2018

Great! The site is well made and you can quickly find what you want at reasonable prices. Regarding the quality, I am very satisfied.

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Acheteur Vérifié

Published on 12/09/2018 à 08h07 following a purchase from 31/08/2018

easy to use and fast delivery

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Acheteur Vérifié

Published on 11/09/2018 à 19h11 following a purchase from 31/08/2018

An item is missing and no response to my request...

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Acheteur Vérifié

Published on 11/09/2018 à 10h24 following a purchase from 27/08/2018

Good

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Acheteur Vérifié

Published on 10/09/2018 à 16h58 following a purchase from 07/07/2018

I placed an order considering the delivery and supply time which turned out to be false. So instead of receiving my order in 3 weeks, it took a full 2 months. Customer service also did not offer delivery in two parts rather than one, so I waited even for the products that were clearly in stock. Very disappointing.

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Response from Wesco Published on 19/10/2018

Thank you for your feedback. Victims of our success, our stocks have been strained. This explains the inconvenience and we apologize for it.

Acheteur Vérifié

Published on 10/09/2018 à 14h10 following a purchase from 28/08/2018

Quite fast, it's convenient.

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Acheteur Vérifié

Published on 10/09/2018 à 12h50 following a purchase from 29/08/2018

Fast and professional

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Acheteur Vérifié

Published on 10/09/2018 à 10h23 following a purchase from 22/08/2018

Good quality products, received quickly

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Acheteur Vérifié

Published on 09/09/2018 à 23h14 following a purchase from 18/08/2018

Very good but delivery a bit long..

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Acheteur Vérifié

Published on 09/09/2018 à 17h27 following a purchase from 25/08/2018

Difficult at the beginning of the week to locate but after a bit of handling it's fine!

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Acheteur Vérifié

Published on 09/09/2018 à 15h25 following a purchase from 05/08/2018

good

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Acheteur Vérifié

Published on 09/09/2018 à 12h47 following a purchase from 28/08/2018

Good product

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Acheteur Vérifié

Published on 06/09/2018 à 13h20 following a purchase from 28/08/2018

Choice of products

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Acheteur Vérifié

Published on 06/09/2018 à 09h47 following a purchase from 21/08/2018

Satisfactory overall.

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Acheteur Vérifié

Published on 05/09/2018 à 18h33 following a purchase from 24/08/2018

Quality material, a bit expensive

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