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A
Rating: 3 out of 5
Disappointed by the product which does not meet my expectations
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Quality products suitable for little ones
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A
Rating: 4 out of 5
Good!
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A
Rating: 4 out of 5
Good
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A
Rating: 1 out of 5
The package arrived damaged and the feet are therefore damaged. No way to contact you!!!!
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A
Rating: 4 out of 5
Always satisfied
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Quality material, fast delivery (too bad we can't choose the delivery time)
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A
Rating: 3 out of 5
to recommend
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A
Rating: 4 out of 5
very good fast delivery
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A
Rating: 4 out of 5
fast and careful shipping
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A
Rating: 3 out of 5
Order placed very quickly, too bad it was canceled without my consent due to an impossible address change. I had to reorder. Fast shipping
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A
Rating: 4 out of 5
perfect
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A
Rating: 4 out of 5
Correct delivery time and impeccable delivery
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A
Rating: 4 out of 5
Interesting prices, great variety of products, and careful delivery on time
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A
Rating: 4 out of 5
Very comprehensive
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A
Rating: 1 out of 5
Very disappointed order not received complete I received table legs but not the tops and a broken chair so for a final order of more than 450€ I find myself with chairs and table legs thank you
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments and we apologize for that. Our logistics and customer service teams are informed of the situation, and a solution is underway. For more information, we invite you to contact our customer service at: 05 49 80 01 66
A
Rating: 4 out of 5
No problems to report.
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A
Rating: 1 out of 5
it is indicated a thickness of 4cm I expected something solid and not at all the product does not meet my expectations
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Response from Wesco
Thank you for this feedback. We attach great importance to the quality of our services, whether it is listening or advice. Our customer service is at your complete disposal at 05 49 80 01 66.
A
Rating: 4 out of 5
easy to search for a product
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A
Rating: 3 out of 5
impossible to make a transfer after receiving the order
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A
Rating: 4 out of 5
Very nice products, too bad they are so expensive, I would have bought more
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A
Rating: 4 out of 5
Order received earlier than expected for the greatest pleasure of my little one
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A
Rating: 4 out of 5
clear and easy site.
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A
Rating: 4 out of 5
Great items and delivered quickly, I just take away one star for the very high prices.
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A
Rating: 1 out of 5
More than a month delay in delivery and I had to follow up several times to finally be delivered with no commercial gesture. I will not order again.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments and we apologize for this. Our logistics and customer service teams are informed of the situation and we are doing everything possible to ensure this does not happen again.
A
Rating: 4 out of 5
Site rather well done, but not always intuitive enough.
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A
Rating: 4 out of 5
easy to access
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A
Rating: 1 out of 5
Terrible, impossible to receive a delivery of the items ordered on June 26. And they respond that the carrier will come tomorrow... I call and they tell me he will come tomorrow etc etc...
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments and we apologize for this. Our logistics and customer service teams are informed of the situation and we are taking care of a new express shipment starting today.
A
Rating: 4 out of 5
Good, no problems to report.
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A
Rating: 3 out of 5
Only negative point: a package much too large for just 3 children's rattles!
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
A lot of choices
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
If the prices were more attractive, it would be perfect!
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A
Rating: 4 out of 5
Very good site, correct shipping, same for delivery times
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A
Rating: 4 out of 5
very good site
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A
Rating: 4 out of 5
I use this site for my job (childcare assistant).
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
Good service!
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