Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 12/04/2018 à 21h27 following a purchase from 04/04/2018

Good fast delivery and well packaged nothing to report

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Acheteur Vérifié

Published on 12/04/2018 à 10h41 following a purchase from 19/03/2018

order delivered on the right date, only downside for me no customer account despite the orders I place for my organization no commercial offer...

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Acheteur Vérifié

Published on 11/04/2018 à 13h21 following a purchase from 01/04/2018

Hello,
This order concerns a baby registry. My order is sent directly to the recipient. I would have liked to be informed of the shipment and/or receipt of my order.
Best regards

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Acheteur Vérifié

Published on 10/04/2018 à 12h22 following a purchase from 16/03/2018

Good

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Acheteur Vérifié

Published on 09/04/2018 à 13h14 following a purchase from 29/03/2018

Serious and punctual

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Acheteur Vérifié

Published on 08/04/2018 à 15h09 following a purchase from 25/03/2018

Very good product but delivery could be free

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Acheteur Vérifié

Published on 03/04/2018 à 13h57 following a purchase from 27/02/2018

easy consultation of products on this site

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Acheteur Vérifié

Published on 02/04/2018 à 18h36 following a purchase from 24/03/2018

super order but I was delivered in front of my gate luckily my husband was able to carry the structure as he was on leave our house is quite far from the gate the delivery person did not offer to carry the structure not great

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Response from Wesco Published on 09/04/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.

Acheteur Vérifié

Published on 28/03/2018 à 17h21 following a purchase from 17/02/2018

always problems with refunds for undelivered products but the items are correct

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Acheteur Vérifié

Published on 26/03/2018 à 16h06 following a purchase from 17/03/2018

Delivery a bit long, but quality material

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Acheteur Vérifié

Published on 26/03/2018 à 11h03 following a purchase from 14/03/2018

Received on time

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Acheteur Vérifié

Published on 25/03/2018 à 14h01 following a purchase from 11/03/2018

okok

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Acheteur Vérifié

Published on 24/03/2018 à 10h29 following a purchase from 05/03/2018

no order issues. However, tedious delivery! The carrier delivers once to a pharmacy, does not bother to call so no material and when I call them, I reach an extremely unpleasant person, who directs you to another number that never answers!

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Response from Wesco Published on 26/03/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.

Acheteur Vérifié

Published on 24/03/2018 à 07h33 following a purchase from 03/03/2018

Many products... sometimes a bit expensive but the quality is there

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Acheteur Vérifié

Published on 22/03/2018 à 13h23 following a purchase from 14/03/2018

Judicious choice of items in the catalog

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Acheteur Vérifié

Published on 21/03/2018 à 13h20 following a purchase from 14/03/2018

Good site, good products

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Acheteur Vérifié

Published on 20/03/2018 à 07h06 following a purchase from 23/02/2018

NOTHING TO REPORT

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Acheteur Vérifié

Published on 19/03/2018 à 14h29 following a purchase from 10/03/2018

Good site but bug at the order level (customer title)

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Acheteur Vérifié

Published on 19/03/2018 à 13h07 following a purchase from 25/02/2018

Item ordered on 25/02/2018 and received on 13/03/2018. While the item was marked in stock. Even if bad weather can delay the delivery date, it is still unacceptable given the price of the items available at Wesco to have such a long delivery service.

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Response from Wesco Published on 19/03/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.

Acheteur Vérifié

Published on 19/03/2018 à 07h42 following a purchase from 08/03/2018

Big delivery problem

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Response from Wesco Published on 19/03/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The tracking of your order was not done correctly and we apologize for that. The customer service has been informed of the situation to offer you a solution that meets your expectations.

Acheteur Vérifié

Published on 19/03/2018 à 06h40 following a purchase from 06/03/2018

Fast

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Acheteur Vérifié

Published on 18/03/2018 à 19h06 following a purchase from 02/03/2018

meets expectations

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Acheteur Vérifié

Published on 18/03/2018 à 18h33 following a purchase from 27/02/2018

It's a shame that the comments are not respected!!

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Acheteur Vérifié

Published on 18/03/2018 à 17h41 following a purchase from 06/03/2018

Good, no problems to report.

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Acheteur Vérifié

Published on 18/03/2018 à 14h35 following a purchase from 03/03/2018

It's not very practical

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Response from Wesco Published on 23/03/2018

Hello and thank you for taking the time to evaluate our site. Your comment 'It's not very practical' does not provide enough concrete indications about your appreciation. It has therefore not been published as it cannot provide guarantees or advice to future buyers. We thank you for your understanding.

Acheteur Vérifié

Published on 17/03/2018 à 13h38 following a purchase from 06/03/2018

Nothing to report!!!! Delivered on time!!! Serious site!!!

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Acheteur Vérifié

Published on 14/03/2018 à 12h44 following a purchase from 01/03/2018

Delivery date not respected

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Response from Wesco Published on 19/03/2018

Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The tracking of your order was not done correctly and we apologize for that. A technical problem triggered a delivery a few days earlier than you requested. Our logistics service is aware of the situation and will take the necessary measures to ensure that this does not happen again.

Acheteur Vérifié

Published on 13/03/2018 à 13h52 following a purchase from 28/02/2018

a damaged product

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Response from Wesco Published on 19/03/2018

Hello and thank you for this comment. Our customer service will contact you to offer you a solution that meets your expectations.

Acheteur Vérifié

Published on 13/03/2018 à 12h22 following a purchase from 01/03/2018

quick

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Acheteur Vérifié

Published on 13/03/2018 à 08h14 following a purchase from 02/03/2018

perfect, fast!

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Acheteur Vérifié

Published on 12/03/2018 à 16h21 following a purchase from 01/03/2018

no issues with the order

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Acheteur Vérifié

Published on 11/03/2018 à 20h25 following a purchase from 13/02/2018

Basket to be submitted to the paying organization too complicated...

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Acheteur Vérifié

Published on 11/03/2018 à 19h53 following a purchase from 28/02/2018

PERFECT

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Acheteur Vérifié

Published on 11/03/2018 à 19h35 following a purchase from 01/03/2018

Very good product received in advance

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Acheteur Vérifié

Published on 11/03/2018 à 12h33 following a purchase from 02/03/2018

Very good

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Acheteur Vérifié

Published on 09/03/2018 à 13h42 following a purchase from 27/02/2018

Maybe a bit thin

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Acheteur Vérifié

Published on 06/03/2018 à 13h29 following a purchase from 26/02/2018

A good tool for placing our orders

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Acheteur Vérifié

Published on 06/03/2018 à 08h35 following a purchase from 20/02/2018

When entering the product square beads in the search, it was impossible to find after several attempts, it came out by typing cube beads.

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Response from Wesco Published on 06/03/2018

Hello and thank you for this comment which allows us to improve our services. We will take the necessary measures to enhance the customer experience and allow for a more relevant search for products.

Acheteur Vérifié

Published on 05/03/2018 à 14h06 following a purchase from 10/01/2018

Long but long ...... Almost 2 months of waiting ...

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Response from Wesco Published on 09/03/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. Some of our products are sometimes victims of their success leading to unavailability. We do our best to inform our customers of any temporary unavailability of the product by displaying the estimated waiting time (2, 4, or 8 weeks) on each of our product sheets and on the order confirmation the delivery days. In case of confirmed delays, we do our utmost to inform our customers directly. We apologize for this delay which is beyond our control and wish you good times with your family.

Acheteur Vérifié

Published on 05/03/2018 à 12h56 following a purchase from 24/02/2018

Complete and simple

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