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C
Rating: 3 out of 5
Missing the delivery note for the packages
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
perfect delivery
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C
Rating: 5 out of 5
Orders at Wesco always go very well. The only problem is the delivery location which is not always taken into account, I have reported it to avoid mistakes.
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-
Rating: 5 out of 5
never had any issues with wesco
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G
Rating: 5 out of 5
Order shipped quickly
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E
Rating: 5 out of 5
Package received on the scheduled date
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L
Rating: 5 out of 5
I bought casting plaster and it is really TOP at TOP,
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S
Rating: 5 out of 5
Very serious and fast.
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A
Rating: 5 out of 5
Material of very good quality and fast delivery.
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K
Rating: 5 out of 5
Very good quality bench, I am not disappointed
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F
Rating: 5 out of 5
Order received on time. Very satisfied with the items.
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Q
Rating: 3 out of 5
Quality products but one edge of the table arrived damaged, I am disappointed
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Response from Wesco
Hello,
Thank you for your feedback. We are sincerely sorry to hear that your experience with Wesco has not been fully satisfactory.
In order for us to provide you with an appropriate solution, we invite you to make a request by email to our Customer Service at [email protected], attaching photos of the damaged table.
Have a nice day
Thank you for your feedback. We are sincerely sorry to hear that your experience with Wesco has not been fully satisfactory.
In order for us to provide you with an appropriate solution, we invite you to make a request by email to our Customer Service at [email protected], attaching photos of the damaged table.
Have a nice day
K
Rating: 5 out of 5
Products of very good quality
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E
Rating: 5 out of 5
Everything went very well
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M
Rating: 1 out of 5
2 plates are broken. It's the same every time
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Response from Wesco
Hello,
Thank you for your feedback. We are sincerely sorry to hear that your experience with Wesco has not been satisfactory.
In order for us to provide you with a quick and appropriate solution, we invite you to make a request by email to our after-sales service at the address [email protected], attaching photos of the plates.
Have a nice day
Thank you for your feedback. We are sincerely sorry to hear that your experience with Wesco has not been satisfactory.
In order for us to provide you with a quick and appropriate solution, we invite you to make a request by email to our after-sales service at the address [email protected], attaching photos of the plates.
Have a nice day
L
Rating: 5 out of 5
Great
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C
Rating: 5 out of 5
Good products received quickly
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F
Rating: 5 out of 5
I recommend the site without any problem, impeccable customer service, thank you, very nice delivery person too
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D
Rating: 5 out of 5
Very good quality
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S
Rating: 5 out of 5
I am satisfied with my experience. The order was easy to place, the delivery was quick, and the products matched the description. Good quality and serious service, I recommend.
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B
Rating: 5 out of 5
Very good quality products suitable for the child's age
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M
Rating: 3 out of 5
Hello We received the package with the paint that was spilled in the box
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Response from Wesco
Hello,
We are sincerely sorry to hear that your package has suffered from the transport issues.
In order for us to find a solution, we invite you to send a request by email to [email protected] attaching photos.
Have a nice day
We are sincerely sorry to hear that your package has suffered from the transport issues.
In order for us to find a solution, we invite you to send a request by email to [email protected] attaching photos.
Have a nice day
M
Rating: 5 out of 5
the delivery went very well.
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H
Rating: 5 out of 5
Satisfied.
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Response from Wesco
Hello,
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your experience on our Wesco site. Your satisfaction is our priority and we hope to see you again soon on our site.
Have a nice day
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your experience on our Wesco site. Your satisfaction is our priority and we hope to see you again soon on our site.
Have a nice day
C
Rating: 5 out of 5
fast delivery. Well packaged items
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P
Rating: 5 out of 5
Delivery in accordance with our expectations.
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C
Rating: 5 out of 5
super fast delivery
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A
Rating: 3 out of 5
Very satisfied with my order, with the product. However, extremely disappointed with the assembly instructions (drawing of certain parts upside down from the sketch, very small sketch to know which screws to use,...)
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Response from Wesco
Hello,
We sincerely thank you for your feedback and are delighted that your order and the product have fully satisfied you.
We completely understand your disappointment regarding the assembly instructions and we apologize for this inconvenience.
Please know that we have taken your comments into account, and this manual is currently under review by our Design team to improve the clarity and simplicity of assembly for future customers.
We hope that, despite this setback, you are fully enjoying your product. Have a nice day.
We sincerely thank you for your feedback and are delighted that your order and the product have fully satisfied you.
We completely understand your disappointment regarding the assembly instructions and we apologize for this inconvenience.
Please know that we have taken your comments into account, and this manual is currently under review by our Design team to improve the clarity and simplicity of assembly for future customers.
We hope that, despite this setback, you are fully enjoying your product. Have a nice day.
R
Rating: 5 out of 5
I would like to thank you for your very quick response. My order was very urgent (municipal action on the screens). Despite the holidays, the order was processed in record time and received on time for the implementation of the action. Thank you again !!!!!
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C
Rating: 5 out of 5
Perfect!
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L
Rating: 5 out of 5
perfect!
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M
Rating: 5 out of 5
Order received quickly and in line with my expectations
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N
Rating: 5 out of 5
Fast delivery, very good quality items
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A
Rating: 5 out of 5
The size of the packaging box is disproportionate!
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V
Rating: 1 out of 5
Extremely disappointed The delivery person never showed up at my home. I had to pick up my package at the post office. The latter was open and a good part of the spikes had fallen and were lost. I will not order any more packages if you keep Chronoposte as the delivery service.
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Response from Wesco
Hello,
We are sincerely sorry for this particularly disappointing experience. What you describe does not correspond at all to the quality of service we wish to offer you, both in terms of delivery and the condition of your package.
Please know that we take your feedback very seriously and that we will immediately report this incident to Chronopost. In order to address the missing items and to apologize for this inconvenience, a commercial gesture will be made.
We invite you to contact our customer service by email at [email protected] so that we can finalize this and provide you with a quick solution.
Have a nice day
We are sincerely sorry for this particularly disappointing experience. What you describe does not correspond at all to the quality of service we wish to offer you, both in terms of delivery and the condition of your package.
Please know that we take your feedback very seriously and that we will immediately report this incident to Chronopost. In order to address the missing items and to apologize for this inconvenience, a commercial gesture will be made.
We invite you to contact our customer service by email at [email protected] so that we can finalize this and provide you with a quick solution.
Have a nice day
A
Rating: 5 out of 5
Very efficient delivery, the towels are of good quality
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L
Rating: 5 out of 5
Quality product
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M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
As always, I am very satisfied with the quality of Wesco products. I recommend 100%
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