Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I am very happy with the products but not with their delivery... one of my items was supposed to arrive later, a one-week delay... I have been waiting for several weeks. I will think twice when the product is announced with a wait!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/08/2022
Easy navigation on the wesco site. I highly recommend it.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/08/2022
I am a childminder. I order often and find it a shame not to have a discount or a loyalty card. But I really like the products offered. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2022
Very good! Good product, received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Delivery is fast, and the products are well protected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Average
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Quality product range. Easy to maintain.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2022
Fast shipping and very good packaging!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/07/2022
I never received my order, the carrier GLS indicated that it was delivered and signed. I can't reach them. Wesco asked me to fill out an online complaint form without telling me the follow-up of events. I ordered on July 14, it is now August 10 and I have no news. I paid for the item not received and the delivery not made. The after-sales service is deplorable.
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Response from Wesco
Hello and thank you for taking the time to provide us with your feedback through this channel. Our service regarding the shipment of your order did not meet our quality commitments, and we apologize for this situation. We are forwarding the information to our logistics department, which will be able to liaise with the carrier in question regarding this incident, which is beyond our control. Our customer service team received your complaint on August 5th, processed it today, and got back to you this morning. We hope that the proposed solution, namely a full refund of your order, will satisfy you and encourage you to give WESCO another chance. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2022
Very good site wesco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Very good site, correct delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Very good quality items! Impeccable
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2022
Delivery before the expected date, I am delighted. Item as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Fast delivery, multiple choices, varied prices (from the most affordable to the more expensive). Excellent quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Explanatory summary allowing easy navigation on the site. Order delivered quickly and without hassle. I can only recommend this site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
Fast delivery, serious site
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/07/2022
Items received by mistake
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Response from Wesco
Hello, thank you for alerting us through this means. We apologize for the inconvenience caused. We invite you to contact our after-sales service by email at [email protected], so we can understand the problem to prevent it from happening again in the future and offer you a solution to resolve it. Hoping to see you again soon on our site, have a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2022
Happy with my order and the delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2022
Simple and Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/07/2022
Very serious site, package received before the expected date, all well packaged. I recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Fast shipping, very good quality product! Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
Easy order. Well packaged items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/07/2022
....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Fast delivery. Friendly people.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Known by colleagues in training, well-made site, wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
perfect, product received in great condition, good quality, and everything I ordered in addition arrived on the date I chose, I am completely satisfied!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/07/2022
With Wesco, it's always the same; I am always disappointed with the quality, especially when you see the prices!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
The products match my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
So good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2022
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
The Pommettes diapers are not found everywhere now I plan to order only from Wesco, thank you again for your speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Very functional. Responsive customer service. Delivery date respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Very happy with the site, delivery on time, and the products are of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
No issues, no problems
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