Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
Easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2022
This is the first time I buy on this site without knowing it and I absolutely do not regret it. Serious, fast shipping and well packaged. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Everything went very well
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/02/2022
Packaging needs to be reviewed. No padding for paint cans. The tops of the cans arrived all crushed. Delivery on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2022
Great, they should send the catalog with it.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2022
I had forgotten an item, you cannot simply add an item even though the order has not yet been placed. I had to call, wait 48 hours before redoing the order in its entirety.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Good experience, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2022
Product as described, fast delivery. Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Very nice product, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Very good products. Fast delivery. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
Very good, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Very fast, well packaged, no issues with receiving the items.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 21/02/2022
The item arrived damaged in several places and one board was broken! I am very disappointed because I paid extremely dearly for it, €370.
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Response from Wesco
Hello and thank you for alerting us to the defective nature of the product received. We are particularly concerned about the quality of our products and this service does not meet our commitments in this regard. Our customer service has received your complaint and should provide you with a response during this week. We hope to see you again soon on our site. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Delivered 2 days before the agreed date. Fortunately, someone was present to receive the package.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
Delivery within the announced timeframe, good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2022
Hello, Navigation is easy.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2022
The order and delivery always go very well. The delivery is always faster than the time indicated when ordering... that's great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Perfect nanny
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2022
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Hello, I am a Childcare Assistant. Wesco is always a guarantee of quality in terms of products.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/02/2022
The package containing the 4 legs and 4 wheels was open, I refused it, it only contained 4 legs and 3 wheels.
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Response from Wesco
Hello and thank you for alerting us this way. We are sorry to see that your order was delivered incomplete and we apologize for this error. To date, our customer service has not received any complaint from you, so I invite you to contact them by email at [email protected]. Our teams will ensure to provide you with a solution as soon as possible. Despite this unsuccessful experience, we hope to see you again soon on our site. Have a good day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2022
The products are of quality fortunately, but 1 month and a half to receive items that were supposed to be in stock is a bit long. I had to go fishing for information myself after 3 weeks, the customer service did not communicate anything to me before that date.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/02/2022
Fast delivery, products conform but still have small defects despite the price!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Order reviewed quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
No issues with the delivery which was made on time. Product delivered in accordance with the order, careful and attentive, I recommend +++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/01/2022
Fast, responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2022
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2022
Serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2022
Pleasant and serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2022
Fast delivery, quality items. Delighted with my purchase!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2022
Beautiful site, very complete catalog, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Very good service. Delivery made on the scheduled date. Quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2022
Very clear site. Easy to place an order and received quickly. Items conform to the description. Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2022
Very satisfied with my order, very fast delivery.
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